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Citrus Plus Cleaning & Sanitizing Specialists

Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,

About us

We use an extremely safe and non toxic citrus-based cleaning solution and an exclusive very low moisture cleaning method to deliver the best, longest lasting results in the industry. The "Plus" in Citrus Plus represents your option to add pro-biotic sanitizer to anything we clean - a BENEFICIAL bacteria which will eliminate harmful bacteria, odors, germs, and allergens, and will continue working for several days after application, unlike traditional "disinfectants". We are pioneering the pro-biotic cleaning evolution in The Bay Area and beyond! Our solution is safe, non-toxic, and very effective at dissolving and neutralizing the contaminants and allergens in your carpet. This outstanding formula eliminates the residual problems caused by steam, shampoo, and heavy detergent cleaning so your carpets stay cleaner longer. We also clean upholstery, tile and grout, and will offer vehicle detailing soon. We begin with an initial vacuum cleaning of the rooms and baseboards using the highest quality HEPA filtered vacuum from Lindhaus. Next, we lightly pre-spray the entire carpet with our citrus cleaning solution, taking care NOT to soak your carpet or padding underneath. Then the magic begins - we utilize a rotary cleaning machine with a "dirt napper" brush and bonnet system which activates the solution, thoroughly cleans the carpet fibers and brings deeply embedded soils to the surface, where we can vacuum them away in our final step. We insist on a Lindhaus vacuum because of how well it picks up and keeps dirt and particulates IN the vacuum while the HEPA air filtration system prevents it from escaping. In this respect, the air in your home is actually being cleaned and filtered the whole time we're vacuuming. We're looking forward to serving you soon!

Business highlights

Emergency services offered
15 years of experience

Services we offer

Carpet Cleaning, Pro-biotic Sanitizing, Tile and Grout Cleaning, Upholstery Cleaning, and Vehicle Detailing coming soon!

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%
Showing 1-25 of 38 reviews
Daniel W.
Oct 2017
5.0
Yes, I recommend this pro
$275
I think I got $30.00 off the first time I used them.  It was the same service.  I just got a first time customer thing.  Another A+ experience.  They arrive on time, they're very friendly, extremely nice.  They come in and they're efficient; they do the job in a timely fashion and it's always high quality results.  You don't have to worry and also, it's a natural solution if you want to get your carpets cleaned, instead of using one of these old school, chemical carpet cleaning companies.  It leaves your carpets smelling like fresh citrus which is kind of nice.  I think their price is an A+ for the quality you receive.  I think it's a little higher than your normal industry, but it's definitely worth every penny because I think it's a higher quality result.

John H.
Jul 2017
5.0
Yes, I recommend this pro
$130
They come in about every 4 or 5 months. We got them from Angie's List. We've had them 2 or 3 times now and we like them.

Claire M.
Apr 2017
5.0
Yes, I recommend this pro
$1,200
It's operated by a young man. I have used them once before for carpet cleaning and I liked what they did. So, I called back when I found out that they were also doing tile, grout, marble, and granite cleaning. I didn't think the price was out of line. He was here when he said he would be and they put little booties on their shoes. I was happy with the job and I didn't think the price was out of line. Somebody else might think the price was high, but I didn't. It's all expensive, but I was pleased with the job they did and he said he would be here at a certain time. He called to say he was 15 minutes away and when he came for the estimate he was right on time. I don't really have any complaints.

Olga F.
Mar 2017
5.0
Yes, I recommend this pro
I was very satisfied with results, all stains were gone and no noticeable chemical smell afterward. He also cleaned the chairs for us - they become as white as new.

Tom M.
Aug 2016
5.0
Yes, I recommend this pro
Excellent customer service. They went the extra mile to be sure we were satisfied. Excellent!

Peter G.
Mar 2016
5.0
Yes, I recommend this pro
$400
unknown

Marjie H.
Feb 2016
5.0
Yes, I recommend this pro
$300
unknown

Melanie K.
Nov 2015
5.0
Yes, I recommend this pro
unknown

Susan V.
Sep 2015
1.0
$200
Provider was polite, but did not want to come up to San Carlos to clean my carpets, so he quoted a really high price. I asked him about the $189 special for 3 rooms, hallway , probiotic and stain resistor. I was told my place is too small to make that deal worthwhile. (However, that price was less than he quoted me. )  When I brought that up to him, he said there was a minimum size house required for that deal, but I read the entire deal  to him from the listing and there is no such statement on the deal or the "small print". 
  He admited that he would not come up to San Carlos for a small job like this (3 rooms and a hallway) unless he had other jobs booked in the area.   After he told me 5 or 6 times how this wasnt going to work an the job was too small, I told him that  since he did not want to do the job and would not honor the coupon special price, that I would find someone else, who wanted to honor their deals on Angies List!
He may have a lot of "A" ratings if you live in Santa Clara, but dont expect him to go elsewhere on the peninsula.   Citrus Plus Cleaning gets an "F" from me, for poor customer service, misrepresentation  and fradulent coupon offers.   (This is my first bad review ever!)

Response from Citrus Plus Cleaning & Sanitizing Specialists

"[member name removed], I'm sorry about your frustration. This deal should not have been offered in [member information removed], and I just hung up with Angie's LIst to make the correction. We have to draw a geographical line as to how far we can travel to serve a client and still stay in business. I was also trying to explain to you that you were asking for 2 rooms (1 regular room and 2 1/2 rooms) and a hall (+ an area rug that's not included in the deal) so you'd be paying TOO MUCH for that if you paid $199, because 2 rooms + hall is only $155 standard pricing. I was advocating for you, and I'm sorry there was a misunderstanding - the last thing I wanted to do was make you upset. I wish you well."


Pete K.
May 2015
5.0
Yes, I recommend this pro
$200
unknown

Gary M.
Jan 2015
4.0
$350
The service was prompt and professional.  The carpet appeared the cleanest after the service.  The chair still had a bad smell after the service, although it was better.  The three rugs were cleaner, but still had areas that had not come clean.

Mo I.
Dec 2014
5.0
Yes, I recommend this pro
unknown

Su T.
Dec 2014
5.0
Yes, I recommend this pro
unknown

Donna A.
Oct 2014
5.0
Yes, I recommend this pro
It went very well. The last three carpet cleaners we have had have not done a good job and the stains come up again very soon.It hasn't happened this time. I would certainly call them again.

David B.
Oct 2014
5.0
Yes, I recommend this pro
$200
unknown

Patty H.
Oct 2014
5.0
Yes, I recommend this pro
unknown

Kathy Q.
Sep 2014
5.0
Yes, I recommend this pro
$25
No issues and I was very satisfied with them.

BETTINA D.
Jul 2014
5.0
Yes, I recommend this pro
unknown

Carolyn N.
Jun 2014
5.0
Yes, I recommend this pro
$469
The technician did a great job, I could immediately smell, feel and see the difference after he started the cleaning process. We have a lot of traffic in our home, with kids and pets and it was impressive how clean the carpets were following the service. We have used many carpet services in the past, this is one that we will plan to use moving forward.

Martin L.
Apr 2014
5.0
Yes, I recommend this pro
$300
smells really good and very cleaned

Sarah S.
Mar 2014
5.0
Yes, I recommend this pro
$200
I bought an Angie's List deal as a gift for a friend who has old, old carpets. Craig was incredibly responsive, and set up an appointment with my friend quickly. The carpets look and smell better (they are very old, so there is only so much that they can do). My friends were very pleased (and loved how good it smelled). Very pleased!

Robert C.
Jan 2014
5.0
Yes, I recommend this pro
$360
mission impossible completed successfully.

Christine M.
Jan 2014
5.0
Yes, I recommend this pro
$140
Carpet dried quickly and was so soft after cleaning.  The citrus fragrance was delightful, no chemical smell.

John H.
Jan 2014
5.0
Yes, I recommend this pro
Great job and they gave us a bottle of their cleaner for future touch ups.  I don't remember the price but they were reasonable. I will be calling them again in a couple of months for my spring cleaning.

John H.
Jan 2014
5.0
Yes, I recommend this pro
They have a wonderful product and do a great job! The dry time was complete overnight.
Showing 1-25 of 38

Licensing

State Contractor License Requirements

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*Contact business to see additional licenses.

FAQ

Citrus Plus Cleaning & Sanitizing Specialists is currently rated 4.9 overall out of 5.
Citrus Plus Cleaning & Sanitizing Specialists accepts the following forms of payment: CreditCard
Yes, Citrus Plus Cleaning & Sanitizing Specialists offers free project estimates.
No, Citrus Plus Cleaning & Sanitizing Specialists does not offer eco-friendly accreditations.
No, Citrus Plus Cleaning & Sanitizing Specialists does not offer a senior discount.
Yes, Citrus Plus Cleaning & Sanitizing Specialists offers emergency services.
No, Citrus Plus Cleaning & Sanitizing Specialists does not offer warranties.

Contact Information

1474 Oddstad Dr, Redwood City, CA 94063

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