C & A Brown Co

C&A brown fixed our 20 year old Thermador oven. We had a hard time finding someone that was knowledgeable about fixing thermador a and even Thermador didn’t have any local recommendations. C&A was easy to book an appointment, came out and fixed the issue by replacing the igniter and all is good in the world again. Reasonable rates and friendly company to work with. Highly recommend.

Rich re-configured our clothes washer and it has worked again ever since! He also gave us tips to avoid similar problems in the future. We got a price the next day on replacing the hinges on our oven door, which is why the oven has been losing heat, but have decided against replacing them because the manufacturer's cost for the needed parts package is too high.

It went fine.

The office was prompt in returning my call and keeping me informed as to time tech would arrive. The tech was extremely competent and explained everything to me in terms i could understand. I was very pleased with the service.

Very good. Would differently use them again

unknown

unknown

unknown

unknown

Rich was on time, professional, and went above and beyond in repairing both washer and dryer.  Very happy with the job he did and would recommend him and also hire him again.  Fantastic!!! AAA+

Rich was on time, very friendly and polite, worked quickly and identified the problem right away, and gave us a great additional tip about keeping the drain holes clear. They were also very responsive and polite when scheduling the appointment - I called and left a message on a Wednesday morning, Susan called back a couple hours later and they were able to come out for the repair on that Friday. Would definitely recommend C & A Brown Co, and if we need any other appliances repaired, they'll be the first folks we call!

unknown

unknown

The dryer was extremely noisy. Rich showed up with the right part already and fixed it. I thought it was a loose bolt in the back, which was completely wrong, so I am glad I didn't open it up myself. Now I can keep my hearing.

unknown

Overall, the service was fine.  Very courteous, punctual and based on our conversation over the phone, had brought a replacement pump.  The dishwasher was working when they left.  However, the next time I tried to work it, the electrical keypad wasn't working.  I did talk to them, and thought we figured it out.  But I am still having intermittent problems.  At this point I don't want to put more money into a 9 year old dishwasher.  So not sure I would have them out again to try to fix this.  I find it suspicious that I am having keypad problems right after they were here and had never had a problem beforehand.  I don't know if it just a coincidence, so I won't downgrade their rating at this point.  Their pricing isn't cheap, but would have been worth it if I had gotten a few more years of use...

They were prompt, courteous, reliable, and they did a terrific job.

They were prompt, courteous, reliable, and they did a terrific job. Their charge was reasonable too.

Richard provided the estimated cost of the replacement part, versus the "work-around" solution for our washer.  Of course, I chose the less expensive "work-around" solution.  Both the appointment on the phone and the service visit were courteous, professional and friendly.  I'm very appreciative, and will call on this company again without reservations.

unknown

They were great.  The price was reasonable and the service was excellent.  Our dishwasher is 15 years old and they had no problems getting it running again.  I would highly recommend them.

unknown

unknown

My experience went very well. The staff were professional and friendly while visiting. I was pleased with the outcome of the service and would recommend this company to others.

They knew what they were doing.  They showed up when they said they would.  The price was fair.  They came in, did the job and cleaned up after themselves.  Everything was fine.