C & A Brown Co
About us
Additional phone - (650) 756-5677. Award winning.
Business highlights
67 years of experience
Services we offer
We service all major brands of appliances, dishwashers, disposals, gas & electric dryers, gas & electric ranges/stoves/ovens, range hoods, trash compactors and bathroom fans., which include washers
Accepted Payment Methods
- CreditCard
Reviews
5.0104 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 104 reviews
Brent G.
Mar 2023
C&A brown fixed our 20 year old Thermador oven. We had a hard time finding someone that was knowledgeable about fixing thermador a and even Thermador didn’t have any local recommendations. C&A was easy to book an appointment, came out and fixed the issue by replacing the igniter and all is good in the world again. Reasonable rates and friendly company to work with. Highly recommend.
Elizabeth C.
Feb 2018
Rich re-configured our clothes washer and it has worked again ever since! He also gave us tips to avoid similar problems in the future. We got a price the next day on replacing the hinges on our oven door, which is why the oven has been losing heat, but have decided against replacing them because the manufacturer's cost for the needed parts package is too high.
Victoria M.
Apr 2017
It went fine.
Response from C & A Brown Co
"Thank you for your review. We really appreciate your business and look for to helping you again. Susan"
Janet J.
Apr 2017
The office was prompt in returning my call and keeping me informed as to time tech would arrive. The tech was extremely competent and explained everything to me in terms i could understand. I was very pleased with the service.
Response from C & A Brown Co
"Thank you for the review. We really appreciate your business. Susan"
Rena D.
Apr 2017
Very good. Would differently use them again
Response from C & A Brown Co
"Thank you [Member Name Removed], we appreciate you taking the time to review us. We look forward to helping you again. Susan"
KRIS K.
Jul 2016
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Hilary Y.
May 2016
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Edward C.
Apr 2016
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Gary C.
Feb 2016
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Donald R.
Feb 2016
Excellent company. Professional, prompt, knowledgeable. It started with Susan, who answered my email query here on line, and with whom I talked on the phone. Her responses were prompt and informative, with no run-around. She told me that she would have to check on the installer's availability and got back to me the same day. On the day of the work to be done, she called me, first thing in the morning, as promised, to give me the installer's ETA. Richard, the technician, arrived on time, and set about the work to be done. He was very knowledgeable, and did a great job. He wore booties on his shoes whenever he was in the house, was very personable, and answered any questions I had. He worked quickly and efficiently. At one point, he evaluated fixing the old dryer versus removing it and installing it with a used dryer I had in the garage, told me the cost of parts and labor for repair, which made it clear that replacing the dryer was by far the best option. He did his work, cleaned up, hauled away all the appliances. It may sound surprising to be so happy to find a service that responds promptly, arrives when they say they will, does what they promise, does it well, and does it efficiently, but that is unfortunately harder to find these days than it should be.
I would use this company again and would have no hesitation recommending them.
I would use this company again and would have no hesitation recommending them.
Erica P.
Jan 2016
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BARBARA B.
Dec 2015
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SHEILA W.
Dec 2015
Rich was on time, professional, and went above and beyond in repairing both washer and dryer. Very happy with the job he did and would recommend him and also hire him again. Fantastic!!! AAA+
Megan M.
Dec 2015
Rich was on time, very friendly and polite, worked quickly and identified the problem right away, and gave us a great additional tip about keeping the drain holes clear. They were also very responsive and polite when scheduling the appointment - I called and left a message on a Wednesday morning, Susan called back a couple hours later and they were able to come out for the repair on that Friday. Would definitely recommend C & A Brown Co, and if we need any other appliances repaired, they'll be the first folks we call!
Stacie S.
Dec 2015
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Janet J.
Nov 2015
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Maureen M.
Nov 2015
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Nathan H.
Oct 2015
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Alan K.
Sep 2015
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Megana H.
Sep 2015
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Preston G.
Sep 2015
The dryer was extremely noisy. Rich showed up with the right part already and fixed it. I thought it was a loose bolt in the back, which was completely wrong, so I am glad I didn't open it up myself. Now I can keep my hearing.
Gloria C.
Sep 2015
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Terry F.
Aug 2015
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A. C.
Jun 2015
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John S.
Jun 2015
The best service I have ever had. The technician was courteous and provided information and tips to help us. Came in and went to work on the dishwasher immediately. He know exactly what to look for and gave us advice on whether it would be worth repairing or replacing the appliance, and what to look for if we needed to replace it. He worked quickly.
Licensing
State Contractor License Requirements
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FAQ
C & A Brown Co is currently rated 5.0 overall out of 5.
C & A Brown Co accepts the following forms of payment: CreditCard
No, C & A Brown Co does not offer free project estimates.
No, C & A Brown Co does not offer eco-friendly accreditations.
No, C & A Brown Co does not offer a senior discount.
No, C & A Brown Co does not offer emergency services.
No, C & A Brown Co does not offer warranties.