Rock Solid Concrete, Inc

On time, on cost, on schedule. Excellent service, happy overall.

Very well.

It was very good. They were great. It was really good.

It was outstanding. They were polite, on time, courteous, and cooperative.

I used them a lot. I liked the service. I started using him in the year 2000. I liked the quality of the work. It was great.

It was great. They were fantastic.

Both jobs went very well. Aidan has a tremendous work ethic, has a great eye for detail and is very creative when it comes to ideas to make a job look nice.

All went all agreed upon. They are honest and do great work.

Rock Solid did a fabulous job on this small project. I worked with Aidan, Juan and Drew. They always arrived on time, got right to work, and did an excellent job. I also asked if they could repair some block wall caps on an older block wall in the  yard, and they did a great job at a very small price. It was a pleasure working with them. I had several email exchanges with Aidan asking questions about different options for this job. He was incredibly patient with all my questions and always replied promptly. I highly recommend this company.

The job started on a Saturday and the contractor wasn't present, just two workers and a lead.  That day's work was to apply the first, brown coat.  I couldn't get a question answered by the lead worker on the job and tried to telephone the contractor.  He did not respond to the message I left and, instead, telephoned the lead worker and sent him to me to answer the question.  I noticed that weep holes in one section had been plastered over and pointed it out to the lead worker.  He said they just hadn't gotten to it yet and soon they were opened.  What I didn't notice was that they weren't opened in another section.
The final coat was applied next Saturday, one week later, by the same crew.  The workers left without speaking to me and I discovered the unopened weep holes in the second section.  I tried reaching the contractor by phone but could only leave a message.   The contractor and the lead worker showed up at the site a day later, with no advance notice, at about an hour after sundown.  The contractor ended up getting a flashlight to look at the work (darkness had descended) and first alleged that weep holes weren't in the original wall anywhere and then tried to say the ones that were opened were in the footing, not the wall.  They left saying they would return when light was better to continue finding out what happened.  I printed what pictures I had of the wall to prove my point.  The lead worker showed up the next day demanding the final payment. I showed him the pictures and he flatly denied that what I said were weep holes were, in fact, weep holes.  He  insisted that they were merely broken mortar.  i decided to just make the final payment  and re-drill the weep holes myself. I wanted no more to do with this contractor,.  Except for the weep hole issue, the stucco work was well done.
Since conflict resolution is important to me, I will never use this contractor again nor recommend him to others.
This review has been written by my husband who was the one involved with the contractor.

To save money I purchased the materials locally and brought them home, then called Rock Solid for a quote and to arrange the work.  Casey answered the remaining questions that I had, advised that I use natural colored mortar, and quoted the job at a very reasonable price.  Casey then set a date that was convenient for us both.  As it turned out I was called away out of town the day the work was scheduled, so I was a bit nervous not being home to watch, but I called Casey in the middle of the day and he sent me a photo on his camera phone, that set my mind at ease.  The job was proceeding beautifully.  When I returned home that night, the job was nearly complete, with a bit more finish mortar work to be done the next day, which Casey returned and performed.  The job turned out great, and I get many complements on the work from friends and neighbors.  Casey is not done yet though, the final phase of the project is to stucco clad the block wall, which I will contract Rock Solid to do once Springtime arrives.

It is important to note that the first day's work was done while I was at work, unable to be home to confirm the work was being done exactly as I had specified.  Casey had asked many questions confirming my intended design goals on the day that he quoted the job, and called me several times that day at work to re-confirm his understanding.  This was much appreciated, since it set my mind at ease.  When I arrived home that night I saw the project about 80% complete, and exactly the way I had intended.  Casey arrived the next day and completed the work without issue.  The wall is straight and square and looked exactly as I had intended.  He cleaned up the work area, and left it as it had been before he started.  He even offered to assist in the tile and stucco work in case I run into trouble as a DIY'er.