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A-PLUS CARPET CARE

About us

PLEASE CONTACT US BY PHONE SO THAT WE SCHEDULE A FREE ESTIMATE. OWNER-OPERATED. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES.

Business highlights

Emergency services offered
37 years of experience

Services we offer

CARPET & UPHOLSTERY CLEANING (UPHOLSTERY CLEANING ONLY DONE IN ADDITION TO CARPET CLEANING).

Amenities

Emergency Services

Yes

Reviews
4.761 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
5%
2
0%
1
3%
Showing 1-25 of 61 reviews
Karin Y.
Apr 2016
5.0
Yes, I recommend this pro
unknown

Carol R.
Sep 2015
5.0
Yes, I recommend this pro
$140
The cleaning was fast and thorough; perfect, under the circumstances.

Jordanna F.
May 2014
5.0
Yes, I recommend this pro
$75
I unfortunately had red wine spilled on my rug and I attempted to remove it myself.  I called several people off of Angies list.  Mike was the first to call me back and was very prompt in coming over to clean the rug. In fact, he took the rug back to the shop to try to get the stain out!  I can't say enough good things about Mike!

JOSEPH F.
Jan 2014
5.0
Yes, I recommend this pro
$190
We have light carpeting that is getting older and with three teenage children in and out all the time, we need carpet cleaning a few times a year.  Mike has been cleaning our carpet for more than 10 years.  I've also used him at our business.  He always does a fast and reliable job. I highly recommend him.

Jan R.
Dec 2013
5.0
Yes, I recommend this pro
$150
Fast and easy. Mike is a great guy. He is always on time, and does a wonderful job. I highly recommend him.

Harry S.
Oct 2013
5.0
Yes, I recommend this pro
$130
We've used Mike several times before and he always does an excellent job at a great price. This time he did 3 large rugs, 16 carpeted steps, and a medium-sized landing all for  $130.00. He shows up on time and is very professional. Highly recommended.

John C.
Aug 2013
5.0
Yes, I recommend this pro
$120
Mike comes with a helper.  They were prompt and courteous and got right down to business.  The wall to wall carpet had several pet stains on it among other things that I don't even know exactly what happened.  The carpet came out beautiful and I am very pleased.  One of the runners was so badly stained that I was going to throw it out and get another but thought I would try and salvage it.  It came out so good that I can now keep it.  If not for the wear it would look like new.
I was very comfortable having Mike and his helper in my home.  I will call him again and would not hesitate to recommend him to my family and friends.

Deniae S.
Aug 2013
5.0
Yes, I recommend this pro
$175
How did it go? Very well! Mike called the same day i called him to offer his services.  He called me when he arrived to provide a quote, finished the job in less that 2 hours and called to let me know he was done and said i could mail a check when I returned home from work.  He advised me that the carpets needed to be cleaned again in 6 months (it had been 2 years since i had the carpets cleaned) and offered to clean the sofa and 2 chairs next time.

MARY W.
Aug 2013
1.0
$100
Owner was nice on the phone when appointment was made. He re-scheduled the appointment, which was fine with me, but I forgot that the street cleaners were coming where he needed to park, so he nicely agreed to come back later. When the technician arrived, he was banging the equipment up the stairs and through my faux-wood hallway none too gently and at the speed of lightning. I asked if he was in a hurry, and he said they were. The owner came upstairs and said he would do whatever he could to clean the dirty area where you walk into the master bedroom. After they were finished, he went downstairs, I paid the technician, and they left.
    About two hours later, I saw that the dirtiest part of my room was cleaner, but still grey with dirt. I wasn't sure if that part of the room would get completely clean anyway. But then I walked the rooms with bare feet to find that a significant amount of carpet was literally soggy like a completely wet sponge. My toes were squishing in it. I've had plenty of carpets cleaned, but they had never been left with so much water. I phoned and left a message for the owner, asking politely whether this would cause dirt to stay in the bottom of the carpet or possibly cause mildew. I thought that perhaps their equipment was faulty, because I assumed the point of using a powerful truck-mounted system was to vacuum up more of the water.  
    He called back and was extremely defensive and upset. He kept stating that they had gone over it three times and of course it would be more wet. He suggested that I use towels to soak up some of the water. I kept saying that the only reason I was calling was to find out if dirt would get trapped in the soggy water or if it would produce mildew. He kept repeating how they had gone over it three times. He was so defensive and angry that I finally told him I was just going to hang up. He responded that I should call him if I needed anything else. I would never have called him again, because I didn't want to be subjected to another defensive, angry outburst.
    The technician had said the carpets would be dry later that afternoon. After 24-hours with 10 windows wide open and 4 fans running on high, and bundling up with my granddaughter in extra socks and blankets to sleep, it is still wet in some places. Needless to say, I won't use him again.

Laura D.
Aug 2013
5.0
Yes, I recommend this pro
$200
I needed someone to clean the carpets in my house the very next day and A-Plus carpet care went above and beyond to accomodate my schedule and last minute needs.  With several phone quotes his prices were the most reasonable, and he was the most willing to work around all my other contractors and scheduling.  He was helpful, friendly, punctual, and did a great job.  Definitely recommend!

Elizabeth A.
Jun 2013
5.0
Yes, I recommend this pro
$250
Excellent customer service!
Very professional and fast!
Would hire them again!

Diane W.
Jan 2013
5.0
Yes, I recommend this pro
$100
Called, left message.  Call returned the same day.  Appointment the next morning.  Arrived on time, gave me an estimate with an Angie's List discount.  I agreed and work done in less than an hour.  Very friendly, very professional, and most important of all a fantastic job.   Michael also spot cleaned a couple of small adjacent areas without being asked and without further charge.  A very pleasant experience from  start to finish.  Would definite use this company again.

Susan L.
Oct 2012
5.0
Yes, I recommend this pro
$200
They were fantastic. I had an emergency were somebody spilled something all over the carpet and I called them at 8 o'clock in the morning and they were here in two hours. They did a great job and they were extremely pleasant and courteous. They did exactly what they said they would do. They gave me a quote before. They did everything and I was very pleased with their service. I would grade them the same thing as their name - an A-plus! I thought their price was extremely reasonable.

Alexander R.
Jul 2012
5.0
Yes, I recommend this pro
$200
Great Great Great

JUDY M.
Mar 2012
5.0
Yes, I recommend this pro
$180
After checking Angie's List I called  A-Plus Carpet Care.  I left my phone number and received a call shortly and set up a date and time. 
It had been several  years since we had our carpets cleaned and had high traffic areas with several stains.    Mike and his co-worker arrived on time and explained everything they were going to do.   He was very professional and friendly and assisted with the work.  Our carpets look great - just like new!  We're very happy with the job they did especially getting all the stains out.             

Bertha S.
Feb 2012
5.0
Yes, I recommend this pro
$85
Mike with A-Plus Carpet Care was a complete joy to work with.  He was professional, friendly, attentive, and very thorough.  His assistant was the same.  I am a new dog owner and know next to nothing about dog messes and concerns, and he was very, very helpful in not only cleaning, but he had plenty of practical advice for how to dog-mess-proof the house in the future.  He arrived on time, given an expected delay of which he had informed me earlier, and called to let me know when he was near my house.  He is present at all jobs and does the work and also supervises so quality workmanship is always present.  A high level of service is what differentiates him from the rest, and he prides himself and his business on this feature.

We have a very limited budget, and he was very sensitive to this fact. He described the best service for the minimum charges, and we trusted him immediately.  He went a bit beyond the services we requested, and we were very grateful for his kindness.   

We were extremely pleased with his work, and we tipped him accordingly.  We will call on Mike (A-Plus Carpet Care) again without doubt.

CARLA R.
Nov 2011
5.0
Yes, I recommend this pro
$100
All stains were removed and we noticed that they did a better job than the Chem-Dry company we used before.  Mike's assistant did a thorough job on the stairs because they were filthy, but now they're clean!

Pamela T.
Nov 2011
5.0
Yes, I recommend this pro
$180
Mike responded to my call within a few hours and arrived two days later right on time.  He and his co-worker were efficient and thorough. Although we had removed all the smaller pieces of furniture, the family members asked that we move the larger pieces so that the entire area could be cleaned.  Although we knew from previous reviews, moving larger pieces was not part of the normal service, Mike made sure they either were able to reach under the larger pieces or they helped us shift things around.  

The carpet looks great and the cleaning product left the entire house smelling fresh and clean. I recommend this company without hesitation. Professional and honest.

Jilana M.
Oct 2011
5.0
Yes, I recommend this pro
$225
We have two houses on the lot -- and two dogs.  This is the second time we've used A-Plus and they certainly reflect their name.  Mike was very responsive to my initial call, calling me back that same day.  He was flexible with the time he could come and showed up exactly on time.  We had two couches, two rugs and 3 small carpeted rooms cleaned.  Mike and his assistant (I'm sorry, I don't remember his name) started in the front house and completed it efficiently.  They moved to the back house and worked just as quickly, even though they had to deal with getting the equipment upstairs.  They did great work and all for a very reasonable price.  I would recommend them to anyone without hesitation.

EDWARD H.
Sep 2011
5.0
Yes, I recommend this pro
$125
MIKE AND HIS ASSISTANT ARRIVED EXACTLY AT THE APPOINTMENT TIME.  MIKE WENT THROUGH THE AREA TO BE CLEANED AND CAREFULLY REMOVED ANY SMALL ITEMS.  LARGE PIECES OF FURNITURE WERE NOT MOVED.  MIKE THEN SPRAYED THE AREA WITH SOMETHING.  ALL SUBSTANCES USED DURING THE CLEANING ARE SUPPOSED TO BE NATURAL.   THE CARPET CLEANER THEY USED WAS IN A TRUCK OUTSIDE THE HOUSE WITH LONG HOSES ATTACHED TO THE IT.  THE WORKING END OF THE CLEANER WASHED THE CARPET AND THEN VACUUMED THE WATER UP.   THEY WERE EFFICIENT, COURTEOUS, PROFESSIONAL.  THE CARPET LOOKS GREAT.   WE HAVE HAD MIKE FOUR TIMES PREVIOUSLY.   TO STATE THE OBVIOUS, WE ARE VERY PLEASED WITH THE QUALITY OF HIS WORK, HIS PROFESSIONALISM AND HIS PRICE.  WE DEFINITELY PLAN TO HAVE HIM BACK IN ABOUT SIX MONTHS TO CLEAN OUR CARPETS AGAIN. 

Lee G.
Sep 2011
1.0
$99
See above.  I don't tailor my response to fit your format.  You should thank me in price reduction for doing your work for you.
Response from A-PLUS CARPET CARE
"Customer service is very important us and we regret that your experience was not satisfactory. We use professional grade equipment and our more than 20 years of professional experience to provide the best service possible. Sometimes unfortunately, we come across very old stains that we are not able to remove, despite taking extra effort to hand scrub them with safe spotters. The cost of the job was $90. We spent more than 50 minutes total on the job and that was ample time for the size of the job with a 2 man crew. I have invested more than $40,000 in professional grade carpet cleaning equipment, to achieve the cleanest possible carpets. I hope that our track record of the highest reviews is evidence that this was an isolated instance of an unsatisfied customer. Honesty and integrity are important to me. Unfortunately, my jovial personality is sometimes misinterpreted. But there is no need for name calling in a public forum.There seems to be a consistent theme of dissatisfaction, not only with our service, but with Angie’s List as well."

Anne N.
Sep 2011
5.0
Yes, I recommend this pro
$90
 Michael returned my call quickly and set up the carpet cleaning for Saturday in order to accommodate my schedule.  He arrived a few minutes early.  He and his partner were very thorough.  I did not have any heavy stains on my carpet.  I only had traffic stains, but my carpet is quite light, so everything shows.  After the cleaning, the carpet looked like new and the closet smelled fresh and clean. On the phone, Michael said the price would be between $90 and $100, depending on the size of the rooms, the extent of the stains, etc.  He ended up charging me $90, because the den is small and there were no heavy stains.  He also did not attempt any upselling, which as a single woman homeowner, I sincerely appreciated.  It was a very positive experience.  I will call him again when I need my carpet cleaned.   

Melanie A.
Aug 2011
5.0
Yes, I recommend this pro
$140
Pretty good.  The missed some spots but were super responsive and came back right away to get them.  Pleasure to work with.

Loretta W.
Apr 2011
3.0
$100
MIke Bowman and his assistant were both friendly, fast and professional. I just wish they did a better job.
Response from A-PLUS CARPET CARE
"We make every effort to be prompt, and always call if we will be late to a scheduled appointment. The discount offered was to compensate for the slight delay. It was explained that due to the age of the carpet it was very likely that not all the stains would come out. We hand scrubbed all the stains. We believed that the customer was satisfied, and that was why she offered the tip. We strive for complete customer satisfaction and hope that customers would call us to allow us to provide that satisfaction. We believe that our track record on Angie's list demonstrates that this was an isolated, if unfortunate experience. This is why the owner is at every job in an effort to insure complete customer satisfaction."

Brandy N.
Feb 2011
5.0
Yes, I recommend this pro
$200
I left a voicemail message describing my place and received a call back that day from the owner, Mike. He gave me a rough breakdown of costs and scheduled a time to meet. He explained that he had an earlier appointment, so he would call if he was running a late. On the appointment day, Mike did end up running a little late, but he called me in advance and showed up promptly at the new time. Mike did a walk through with me and gave me a very reasonable quote. He and his assistant, Ken got right to work. It took them about an hour to finish. Afterwards, Mike gave me booties to wear (so I didn't mess up his nice clean carpet) and I was able to take a look at the place. The carpet was great, he was able to remove all of the stains that had accumulated over 4 years as a rental property. Since Mike goes out to all his jobs, he frequently is out of the office so you may have to leave a voicemail. The price and quality you get it is well worth the effort to play phone-tag if necessary. I can't recommend A-Plus Carpet Care enough!
Showing 1-25 of 61

Licensing

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FAQ

A-PLUS CARPET CARE is currently rated 4.7 overall out of 5.

No, A-PLUS CARPET CARE does not offer free project estimates.

No, A-PLUS CARPET CARE does not offer eco-friendly accreditations.

No, A-PLUS CARPET CARE does not offer a senior discount.

Yes, A-PLUS CARPET CARE offers emergency services.

No, A-PLUS CARPET CARE does not offer warranties.