Reviews
4.06 Reviews
Showing 1-6 of 6 reviews
Beatta J.
04/2016
cell phone service
 + -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Elisa H.
07/2015
internet service
 + -1 moreunknown
Description of Work: Internet service is a huge problem. I've lived in four major metropolitan areas in the last 15 years, and each one is dominated by a single high-speed internet provider. In some areas multiple companies theoretically compete, but most often meaningful choice is removed for the consumer by landlord intervention or infrastructure considerations. | |Verizon offered the best data service product I've experienced in terms of reliability, and while I've had faster connections and upload times with Cable providers, their speed was - at my apartment in Santa Monica - the fastest I've experienced over phone lines. | |Verizon offered the worst customer experience I've ever had. Bar none. It's not just the price-gouging. It's the long hold times, the complicated phone menus, the rudeness and incompetence of customer support staff, and the general feeling of dishonesty that radiates from the company. Fortunately, service never goes out. Unfortunately, if you need to move, or if you are trying to resolve a bundling dispute because they inexplicably dropped DirecTV billing, you'll endure things like calls dropped while transferring and representatives who tell wildly differing and often grossly contradictory versions of policies, procedures, and your own account history. This happens so frequently I can only assume it's company policy. | |Verizon's mobile services remain the best in their class, unfortunately. I don't know who I'd choose between Verizon and Comcast, but I'll do everything in my power for the rest of my life to avoid entering either of their customer service labyrinths by permitting them to bill me for a recurring utility service. | |And I will never, ever, ever again permit them to offer me a 'bundle' with another company. Ever.
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Carol F.
06/2015
internet service
 + -1 moreIt can be a real pain to deal with Verizon, but it seems to be getting better. The technicians seem better trained, and the wait is not always too onerous. The reps are generally very helpful in regards to finding "deals" for which the subscriber might qualify.
Description of Work: We upgraded our wireless service and our TV subscription so we could record more TV shows as once.
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Yes, I recommend this pro
$80
Robert L.
06/2014
internet service
 + -1 moreIt went well, they were fast and efficient, and we have had no problems with our equipment.
Description of Work: Installed all necessary equipment for Verizon Services in our home.
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Yes, I recommend this pro
$100
Melissa C.
07/2012
internet service
 + -1 moreTheir internet connection is pretty reliable and I'm actually very happy with their offers and service. On a business week, if I had to call them on a Monday then they tend to call back on a Tuesday. They give a pretty huge window time on their service call and they could do better.
Description of Work: I use Verizon internet service.
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Yes, I recommend this pro
Renae H.
06/2012
cell phone service, internet service, landline phone service, cable tv service
 + 2 moreThey provide a good service and are better than other companies we have used.
Description of Work: Verizon provides our two cell phone services. They also provide us with landline, cable, and internet service.
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Yes, I recommend this pro
$305
Contact information
2054 W REDLANDS BLVD E, Redlands, CA 92373
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Internet Service,
Phone Service - Cellular,
Phone Service - Landline,
TV Service - Cable
FAQ
VERIZON is currently rated 4 overall out of 5.
No, VERIZON does not offer free project estimates.
No, VERIZON does not offer eco-friendly accreditations.
No, VERIZON does not offer a senior discount.
No, VERIZON does not offer emergency services.
No, VERIZON does not offer warranties.
Contact information
2054 W REDLANDS BLVD E, Redlands, CA 92373