Redlands - Henry Bush Plumbing Heating and Air Conditioning

They were punctual and professional. They were able to respond to me very quickly. However, in my experience I felt that the primary goal was to make money and not to help me. Very expensive for the work added and I felt they tried to up-sell me on the service. Very professional but I would not recommend due to high prices.

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I used Henry Bush Plumbing, Heating and Air in 2005 at my previous house and everything went perfect so they were the only company I needed to call for my new house. I bought the house with the original system from the 70's.  The home is in Lake Arrowhead ,Ca. at an elevation of 5600 ft. It has 2600 square feet spread over 3 stories which presents a unique situation. In the Summer the top floor could be 10 degrees hotter than the middle floor and 20 degrees hotter than the bottom floor. In the winter the lower floor could be in the 50's while you were fine in the middle level and sweating on the top level.  I called Redlands Heat and Air and Chris come out and measured the house and calculated all of the other factors and took those back to his office. Chris contacted me the next day and said him and Tyler came up with a solution for for getting maximum comfort in my home. Their advice was to get rid of the original, inefficient system and to zone the system. I now have a thermostat on each floor which work independent of each other so I can have the temps match on all 3 floors or just heat or cool the floor I'm on. The system works perfectly and is even saving money because it is so much more efficient. The whole process went very smooth and all of the guys were friendly and professional. I am very happy with the work Redlands Heat and Air did on this house and my last one and highly recommend them.

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My toilet wouldn't stop running. I called Henry Bush in REDLANDS. They are the plumbers that I always use. The had installed the toilet mechanism. I called and spoke to Britny. She was very helpful and friendly. I needed an afternoon appointment. She said she would call before the technician was dispatched. She called at 1:00 and said he would be right over. The technician was Randy. He was very friendly, personable and professional. I appreciate that he put on protective coverings over his work boots. The problem was very minor, less then a few minutes to fix. He saw that the mechanism was fairly new and thought it best to check the warranty. It had just recently passed the warranty period but he decided to honor it anyway! Henry Bush is a well established company that's used by just about everyone in town and for obvious reasons. I give them my highest recommendation!

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They did a good job.

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Responsive and did a good job

Loved the crew!  Very hard working and professional. Did a great job! Have hired them again for other things as well since.

We have a 1927 Craftsman home. Repairs are usually difficult and expensive due to the house's age and the fact that almost everything is still 1927 original. We called Henry Bush because we had a shower faucet in the main bathroom that was stuck in the off position. We saw the company on Angie's List and had also seen their truck around town. They've been in business for over a hundred years... Just what this old house needed. The representative arrived on time and fixed the faucet within five minutes. No charge. Wow! We then asked him to take a look at the kitchen faucet. We had been given an estimate by another plumber several years ago that was over $1000 to replace this original 1927 wall mounted faucet. This young man called the company first to make sure they had the parts in stock, and then gave us an estimate we could live with. He came back a couple of days later, replaced the faucet, and that was that. Henry Bush Plumbing and Heating absolutely lives up to the great reputation they have in this community. prompt, courteous, honest. The best.

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The service guy was great, helpful and he didn't over charge or give us anything that we didn't need. They were prompt, they didn't make us wait and they showed up on their appointment time which was really nice.

Very good, punctual, cleaned up after, no complaints. Best price around for a repipe

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Furnace servicing |Fine

The serviceman arrived within the determined time. Quickly ascertained the issues. He realized there was a leak from the tank as well as the loose bolt on the flange. He removed the tank, replaced the flapper and lever and installed the toilet all in just a little over an hour. 
The price was very reasonable for all the work that needed to be performed ultimately. I'd use them again in a heart beat.
Extra bonus was that I called today expecting to schedule them for a couple of weeks in the future. Was pleasantly surprised to find they could come on the same day I called.  This meant no taking time off from work which was a great help.

The plumber was late by about a half hour.  I showed him where the leak was and he replaced the elbow joint.  He was efficient and seemed to do a good job.  He was in and out in about 40 minutes.  I thought the price was way to high for the work needed.  He also gave me a price to replace my water heater which was also too high.  I will try to find someone less expensive in the future.

We had used this company for many years. About a year before this the faucets on one sink had valves replaced because of leaking. When they  examined the recurring  leak they said I should get a new set of faucets which cost a little over $1200 for that sink. I asked them to try replacing the leaking valve again  and while they were at it to put stems in two similar sink faucets.  They said if the leak returned they could not help and that  I needed a total new faucet set not just one handle.  When the leak returned a contractor, who was not a plumber, fixed it for $5.00. He then said he knew two plumbers that had previously worked for them and their policy was replace, not repair.

He was prompt, his office called to verify he was on his way. Explained very professionally how everything worked on the AC and expressed that he was glad that I was happy with his services especially since my unit is very old but it still works. Asked that I call back if there are any problems in the future.

The office staff was friendly. The technician came within the scheduled time frame. He fixed the problem within 10 minutes.

I had already torn out the old shower, replaced rotted wood and added more floor joists. I also left the floor open providing full access to all required plumbing. This prevented the plumber from having to go under the house which I believe was in the price quote.

Anyway the plumber (Alan) did an excellent job. Where I have the issue with this company is that I spent over an hour with the parts department selecting the new shower control valve and all of the other plumbing components in order to help reduce the cost. Come to find out however that a week after the parts were scheduled to arrive that they had not even been ordered. I was not notified since they apparently did not know either. In their defense they are apparently implementing a new computer data base?



I would definitely use the companies services again but would watch the schedule (parts and labor) very closely.

Excellent