TINA'S INTERIOR DESIGN RSRCS

We hired Tina to remodel our lobby and one office which included new LVT flooring. Tina failed do the the moisture test and we started having issues right away. Tina replaced the flooring in the small office, with us paying for the sealant she should have used the first time. When in came time to redo the lobby . She brought in a Leak Detection company who found nothing, to try to shift the blame to us. Tina opened a claim with her insurance firm and has refused to fix her work. The insurance company offered us less than the bid we have to redo her work properly. We reported her to the Contractors Lic Board who have reprimanded her and since she has ADMITTED FAULT they suggest we take her to small claims. We are not that kind of people so we took the short payment from her Insurance firm and are paying to have our lobby floors fixed. We spent a couple years trying to get her to do the right thing. She refuses. We were polite and professional, she was not. I guess she is at the end of her career and just doesn't care how this will effect her ability to get new clients in this small area. I have included a photo of just one of the leaky seams.