PowerHouse Solar
About us
Premier installer of residential solar energy systems in Northern California, since 2003. 20 employees. A+ rating with the Better Business Bureau, member of Shasta Builders Exchange, Redding Chamber of Commerce, fully Bonded & Insured. We are a "Premer Dealer" for SunPower Corp, the world's most efficient solar panel, with the largest market share of solar installations in the U.S., both Commercial & Residential. Certified installer of Fafco swimming pool solar systems.
Business highlights
Services we offer
Installation of solar energy systems, and solar pool heating. We also install solar skylights, both residential and small commercial, i.e. sun tunnels and retro fit older skylights with newer energy efficient styles., including grid tied solar electric systems, off-grid solar w/battery back-up systems, solar hot water systems
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 0% | ||
| 33% | ||
| 0% | ||
| 33% |
Throughout this entire process, the owner, office staff and installation crew were fantastic! they were professional in every way, pleasant to deal with, conscientious, extremely hard working, diligent, prolite, willing to answer any questions, and always respectful our our needs whenever they were working on site.
We would definitely recommend Power House Solar to anyone considering the installation of solar power and our experience with Power House Solar of Redding, CA.
"When we entered into this ground rack solar project with [member name removed] in Millville, California in January of 2013, the ground area that was chosen by the salesman and the homeowner, appeared to be a straight forward location for the installation. The customer put no money down, and was not expected to make any payments until the project was completed. Upon starting the installation, the ground was too hard to be drilled with our Bobcat auger, the same equipment that has done all our ground racks for years. At no additional cost to the homeowner, we opted to rent an 8,000-pound excavator with HD auger attachment to try and punch through the hardpan, but again we were unsuccessful. We switched to the bucket attachment and just started making a bigger mess as the layers of hardpan flaked away. The next step was to bring in a 30,000-pound excavator w/ operator to rip through the hard pan, and then build special forms for each of the footings with additional concrete and engineering. At that point, it fell into a term called "unforeseen conditions" in the agreement. That term protects both the homeowner and contractor in the event something is not as it appears; the situation was not as agreed by both parties. In discussing the situation with the homeowner, he made it crystal clear that he was unwilling to pay any additional costs and didn't care how much it would cost PowerHouse to do the installation. We enlisted the assistance of an engineering firm in town, came up with a solution to pour footings that were acceptable for County inspection: wider, and not as deep. The customer rejected the proposal, and the County was obligated to back out. In light of the contract being on hold, we decided as a company to put the customer’s property back into the condition it was before we started, and cut our losses of $4,500. Sometimes things don't work out as planned, and we try to come up with a workable solution for both parties. In this case, the homeowner was unwilling to move forward on a workable solution. Here at PowerHouse Solar, we have 11 years of solar experience, hundreds of happy customers, and pride ourselves in quality work. We truly did our very best to please this customer, but in the end PowerHouse Solar was clearly on the losing end of this proposition. Bruce Blake President PowerHouse Solar"
They finally came through!!!! The tech was very knowledgeable and apologized, since was on a big job out of town. I wish there were more availability but there wasn't. When he came to fix the problem, he was able to do so and it has been functioning fine ever since.
The owner read my review and was quite upset (he knows who I am) and he called me personally. He said he wished that I had called him personally and apologized for the poor service. He was unaware that his staff had let me (and himself) down.
He reassured me that this would never happen again.
I think this is a good vendor, and worthy of consideration.
Overall, I think he was professional and not pushy. Seemed to only focus on the facts and what I could save over the lifetime of the solar (for electric). Seemed reasonable but had about a 10 year ROI on the money which was a little steep. He even suggested I could wait for an REU rebate which he felt could come around in June.
Would definitely consider doing business with them.
"We always do our best to make our customers happy, but sometimes unfortunately that's not possible. We installed a solar hot water system for this customer in 2008 and in 2011 she called about a leak because of freeze damage caused by a hard winter freeze. We repaired the system and added antifreeze as an extra precaution, that is not called for by the manufacture. We charged a service call because it was 2 years out of warrantee."
Licensing
State Contractor License Requirements
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FAQ
Contact Information
4616 Caterpillar Rd, Redding, CA 96003
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