
Allianz Heating & Air
About us
Allianz heating & air was established in Redding, California in April of 1992 to provide the very best in comfort solutions, the primary focus of the company has been the maintenance, repair and replacement of residential heating and cooling equipment, Martin Graeff (President of Allianz) is a second-generation contractor, Believes that do it right, stand by it, and customers will see the value. Additional Contact Names: Anderson & Red Bluff. Additional Phone Number - (530) 529-1267. Award winning.
Business highlights
Services we offer
System replacement, air balancing, and rebates., duct work, insulation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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94% | ||
6% | ||
0% | ||
0% | ||
0% |
"Quick and Correct. That is the best service call. My guys are trained to do a good and proper repair, and not to over sell the customer on things that are not needed. Thank you for the nice report, I will pass this on to the service man."
"Thank you, I appreciate the a grade, and strive to keep earning them through training and having the right people. Thank you again for the work."
"Thank you. Heating and Air systems do all need replacing at some time, but everyone is also on a budget, and we appreciate it. As units get older (20 - 25 years old) then they are working in the twilight of there years. Not like cars, parts get harder to find and systems get older, and some repairs are not recommended. But if a small repair can be made and get a few more years out of a unit, then lets do it! But we do like to give our customers some warning so they can prepare for the inevitable. I hope you get many more years out of the system and have a chance to budget for a replacement. Thank You."
"Thank you for your trust. In this case the repair only needed some labor, and no parts. We have trained our service personal to treat all customers as they would want to be treated or have their family treated. Not selling unnecessary parts just to make profit is not what we do. So if we can find an issue and repair it, then that is what we do. Thanks for the nice report."
"Rodents are always an issue up here in "Gods Country". The rodents really like the comfortable attics we have. Once they are gone, then we can make the repairs we may need to fix their mischief and protect the equipment and ducting from future assaults. I am glad we could be of help!"
"Wow, that is a great rating. My guys are great, and I appreciate the business."
"I really do appreciate when customers take time to give us a thumbs up, thank you."
"Thank you [Member Name Removed]. It's been a while! Thank you for your continued trust in our company. You have been (and continue to be) a good customer, and it been (and continues to be!) pleasure to work with you on the various projects."
"This is really where I feel it is good to work with our firm. We (Allianz) have invested a lot of time and money in getting good service personal and putting them in trustworthy trucks. Then the next challenge is keeping the personal during the "slow" times. But in the heat of Redding (115 plus) and we can get to someone within 24 hours I am very happy. Many shops a re "booked out" for over a week. We have the largest fleet of service trucks in the area, and my service personal work many hours during heat waves so that we can take care of the customers. I hope that we continue to keep up with our customers expectations. Thanks"
"Thank you. Blake is a great service technician. He loves this trade, and it really shows in his work. Being a heating and service technician has its challenges. We work in all sorts of weather, from freezing cold to blistering hot. We work on very high roofs, and it can be very physically demanding. It is very understanding how this trade can become just a job. However, Blake is one of those guys that loves his work, and enjoys being around customers and maintaining and fixing heating and cooling units. I appreciate that you took the time to let me know about Blake's performance, and will pass it on. Just like all of us he enjoys positive feedback. While on the simpler calls (small repairs and maintenance) we do not get much feedback, so it is nice when we do. Thank You."
"Thank you for the nice review. Chris and Kevin have been working at Allianz for some time. However, I recently have made some changes in the crew line up. I am trying to straighten my crews by putting teams together that bring out the best in both employees. This "crew" has just recently been together, and they are working great together as a team. They really complement each other. I felt it was a great combination, but thanks to the great customers from Angie's list, I get the feed back i need to confirm my management decision. I want to thank you for choosing Allianz, and I also want to than k you for your valuable feed back."
We had tried to schedule this repair work with another company, but they couldn't send anyone out for several days. With the temperature reaching 107 and with my 90 year old mother in the home, we couldn't wait that long. Allianz sent out a technician within 24 hours, and we were so grateful. Not only was Allianz speedy, but the people I talked to on the phone were very friendly and caring about our situation. Customer satisfaction is obviously important to them.
Allianz has an excellent maintenance and repair plan (Allianz Energy Savings Agreement) that offers pricing discounts and priority status when you call with a heating or cooling issue. We chose to sign up with that plan when the technician was here.
All in all, we were VERY pleased with the service we received as well as the cost of that service. We will be using Allianz in the future, and we highly recommend them to anyone with heating or air conditioning problems.
In the last month our heating and cooling have been far superior than in the past. The system is quieter and seems to run less often.
"I would like to thank the customer for the job and the nice review! This job is a great example of my team, and our companies commitment to doing the job right. Once we removed the system, we found that there was some pretty serious issues with the metal that connected the ducting to the unit. It required us to pull off the job, build the necessary sheet metal work and install it. It added both time and materials to the job. But in our strong commitment to honor our contract agreement we did not increase the cost to the customer. While we try hard to avoid circumstances that create this issue, sometimes things are hidden. As a company, we feel it is a bad habit to go to the customer and increase the agreed contract price. Here again, our firm, our employees and our company stuck to the agreed price and performed all the work necessary to do a professional job."
Licensing
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