Paul's Japanese Auto Repair & The Brake Stop

Auto Service, Natural Gas Lines, Auto Inspections,

About us

We pride ourselves on treating the customer no as a number or dollar sign; but as an individual and family member. Family owned and operated. You will never get the round around that the dealership will give you. We funtion as an active member of the community, and make the effort to know our customers and their families. We have a total of 4 people on staff, so there is direct communication with everyone. Service manager is fully ASE certified and an Eagle Scout. Honesty is second nature. Also Serving Foothill Ranch. Fully licensed and insured. BAR#: AD233423, EPA#:000281982 Email for quote: [email protected].

Business highlights

29 years of trusted experience

Services we offer

Brakes, rotors, oil change, lube service, internal service, general auto repair, starters. maintenance, c/v axles, asian vehicle service, domestic vehicle service, general auto repair, check engine light repair, evap system repair, light bulb replacement, clutch replacement, eletrical repair, starters, shocks and struts, bushings, air conditioning and heater repair, filters, fuel pump, battery, alternator, belts, timing belt & water pump.

Services we don't offer

NO mobile mechanic services Not a direct parts vendor

Amenities

Warranties
Yes


Accepted payment methods

Discover
MasterCard
Visa

Photos of past projects

Reviews

4.916 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-16 of 16 reviews

Joan H.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: We have been going to Paul's for over ten years. Service and price are always excellent and he will refer you back to the dealer if he feels it is something covered under warranty or should be covered by them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Don F.
11/2015
4.0
auto repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

kristen D.
11/2015
5.0
auto repair
  + -1 more
I took to Angies list to see if I find a good and honest mechanic to help my elderly dad. My dad owns an older Kia Sportage and we were pretty certain that a different mechanic was clearly scamming him, so after reading the great reviews for Paul's Japanese Auto Repair, I gave them a call and was lucky enough to speak to the owner, John. I explained to him the situation and asked if he would take care of my dad. He said he would, and he did not disappoint. My dad took his car in for a checkup and guess what. They didn't find anything wrong! We were pretty impressed as that speaks volumes to their honesty and integrity. My dad will be bringing his car to them going forward, no questions asked. Thanks John!
Description of Work: checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helen N.
01/2014
5.0
auto repair
  + -1 more
Excellent experience, as always. I've been taking our mini-fleet of vehicles to Paul's for over 10 years. During routine service, they discovered that my front brake pads were worn out, along with the rotors (original had been on my Ranger for over 12 years and 170,000 miles). They repaired at a fair price and were done earlier than I expected. Very fair and honest shop!
Description of Work: Routine service and front brake replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darlene C.
10/2013
5.0
auto repair
  + -1 more
My brakes were making noise and it seemed like a while since they were replaced so I took them in to be checked. I expected a call confirming my suspicion. Instead I got a call tellling me they were fine. It is hard to find someone this honest these days. I won't forget them the next time I need something done to my car.
Description of Work: Looked at my brakes to see if they needed to be replaced

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel M.
10/2013
5.0
auto repair
  + -1 more
They are honest. Their customer service is great and they are very professional.
Description of Work: We use Paul's Japanese Auto Repair & Brake Stop for car repair. We use them for oil changes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Todd H.
10/2013
5.0
auto repair
  + -1 more
We have taken my wife's 1999 Honda Accord to Paul's Japanes Auto Repair for regular maintenance, brake replacement and engine repair for the last 7-8 years. They were recommended to us by a AAA Auto Tow Truck driver when the alternator on our Accord went bad. Since this repair, we have taken our vehicle in for brake, timing belt and stereo/receiver replacement, as well as regularly scheduled maintenance. Not once have we had to go back for repeat work on the same problem. These guys provide a high level of quality service, at a very reasonable/competitive price. We have had only positive experiences with these guys, and would refer them to family and friends.
Description of Work: Replaced the timing belt on our 1999 Honda Accord.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Jesse C.
09/2013
5.0
auto repair
  + -1 more
They are fantastic. I am typically skeptical of any auto mechanic. I have had some negative experiences in the past. However, Paul's earned my trust when they became the second mechanics ever to say, "We don't see a problem. And if something is wrong, it certainly isn't an emergency. Come back if it acts up." I trust mechanics who are willing to tell me that nothing is wrong. That type of honesty makes me a long term customer. I originally found these guys through a recommendation from my Realtor (when we first moved into town). It was a great recommendation. They have been reliable, fair, honest, and affordable in all of their dealings with us. I can't recommend them highly enough.
Description of Work: Car Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan H.
09/2013
5.0
auto repair
  + -1 more
We have been customers of Paul's for many years. John goes out of his way to make sure he is taking care of you and your car. He even sent us back to the dealer once because he felt the issue with our Honda was something they should address and we should get a break on the price with them as it was a recurring problem with Pilots. He was right and saved us $500. We take our Ford as well as our Japanese cars to Paul's and have never been dissatisfied with the service. Two of our cars are around 200,000 miles and still going strong.
Description of Work: Normally just LOF, however Paul's has done all our major repairs over the years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kevin W.
09/2013
5.0
auto repair
  + -1 more
It went well. The service was performed as advertised and we have nothing to complain about.
Description of Work: We took in our truck for a simple oil change. Service was done correctly and recommendations on service were made. I know my vechile pretty well, and his recommendations were spot on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kevin W.
07/2013
5.0
auto repair
  + -1 more
They were affordable, they seem to be pretty honest and they gave us a quote on some other stuff we needed done and I know it needed to be done but they didn't try to sell us anything that I know didn't need to be done.
Description of Work: We used Paul's Japanese Auto Repair & Brake Stop, it was for an oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Dee R.
05/2013
5.0
auto repair
  + -1 more
Charged me less than what was stated on the wall. He sent someone with a car to pick me up. They are really great people! They are the nicest people.
Description of Work: checked the engine light, diagnostic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$51

Paula B.
03/2013
5.0
auto repair
  + -1 more
We will return for all so our automotive repair needs. He is thorough and explains in detail the work he does. Honest!
Description of Work: Excellent emergency break repair. Paul's is our new Auto Repair Shop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Tamra W.
01/2013
5.0
auto repair
  + -1 more
We ave been using their services for several years. They are honest and thorough. Our overall experience with them has been excellent.
Description of Work: I take my vehicle to Paul's Japanese Auto Repair & The Brake Stop for auto services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Barbara D.
07/2010
5.0
auto repair
  + -1 more
We just moved to CA from TX and found Paul's on Angies List...all the reviews were accurate! These folks are wonderfull! So knowledgeable, so helpful and we were treated with kindness and respect. We were getting ready to drive to ID for vacation and needed the vehicle inpsected. We called Paul's Japanese Auto and they were able to get the car serviced and returned by 4:00pm same day. In addition, we needed a smog test to register the vehicle and they transported it to the smog shop at no cost. I am so glad that I've found someone to service my Honda Pilot.
Description of Work: Brake inspection & repair, transmission/engine check & oil & filter change service, repair/replace lock mechanism of passenger rear door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Laura P.
03/2010
5.0
auto repair
  + -1 more
I've been going to Paul's Japanese Auto repair for a couple years and have found them to have the best price, best service and most trustworthy technicians of any auto service shop I've ever experienced.
Description of Work: oil change, brake pads and rotor replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    23061 Antonio Parkway Ste O, Rancho Santa Margarita, CA 92688

    paulsautoshopca.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    7:30 AM - 2:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Natural Gas Lines,
    Auto Inspections,
    Auto Radiators,
    Auto Transmission

    FAQ

    Paul's Japanese Auto Repair & The Brake Stop is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: 7:30 AM - 2:00 PM

    Paul's Japanese Auto Repair & The Brake Stop accepts the following forms of payment: Discover,MasterCard,Visa
    No, Paul's Japanese Auto Repair & The Brake Stop does not offer free project estimates.
    Yes, Paul's Japanese Auto Repair & The Brake Stop offers eco-friendly accreditations.
    No, Paul's Japanese Auto Repair & The Brake Stop does not offer a senior discount.
    No, Paul's Japanese Auto Repair & The Brake Stop does not offer emergency services.
    Yes, Paul's Japanese Auto Repair & The Brake Stop offers warranties.
    Paul's Japanese Auto Repair & The Brake Stop offers the following services: Brakes, rotors, oil change, lube service, internal service, general auto repair, starters. maintenance, c/v axles, asian vehicle service, domestic vehicle service, general auto repair, check engine light repair, evap system repair, light bulb replacement, clutch replacement, eletrical repair, starters, shocks and struts, bushings, air conditioning and heater repair, filters, fuel pump, battery, alternator, belts, timing belt & water pump.
    NO mobile mechanic services Not a direct parts vendor

    Contact information

    23061 Antonio Parkway Ste O, Rancho Santa Margarita, CA 92688

    paulsautoshopca.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    7:30 AM - 2:00 PM