Angie's List Members receive 10% off. Financing available. MasterCard and Visa also accepted. Specializing in custom bathrooms and kitchens on an expedited basis.
We are a full contracting and service company specializing in completely remodel bathrooms in 2 weeks and kitchens approximately 6 weeks. Express Bathrooms and Kitchens is a full plumbing service company along with specializing in all general construction. Architect and engineering provided along with design.
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"This was a insurance job. The insurance company came and demoed the wet areas of the bathroom, they taped plastic using black tape causing it to peel the paint The estimate did include to use existing counter top, when home owner supplied the existing top, the insurance company who removed it left all the wood under the top because it couldn't be remove without breaking the counter top. Hence not fitting on the newly built cabinet. I explained this to the customer. The home owner was never home, I had the key to access the home daily. The home was being sold and I was instructed to finish quickly so that the realtor can photo the home. You can see the bathroom photos on ziprealty.com. The address of the now sold property (July 2014) is 1712 Carlson Ln Redondo Beach. Her original layout had the tub butt up against the cabinet in line. I explained that wasn't the proper way, I built a pony wall to divide the tub and the cabinet and tiled both sides. The cabinet I was hired to build her now had to be about 4 inches shorter causing the existing mirror to hang over cabinet. I supplied new mirror (no charge). Home owner asked for a new counter top, I invited her to my yard where I have several remnants of stone, she declined saying "I'm selling the house pick out a matching color to the tile on the walls" Which I did. Home owner was not happy cause there was a vein in the stone. (not a cheaper stone then her original one) I explained its a natural stone and there are veins (1) 5 inches. She was not happy what I picked. I did not charge her for the stone. NOTHING had to be done twice other then new tile on the new pony wall which I didn't like and was not to Express bathrooms standards ( 2 square feet) I changed it the same day. I can not argue the point that My tile guy did clean his bucket at the curb causing milky water to run toward her driveway causing spots not stains. We cleaned it the next day. Home owner insisted on using her friend unlicensed plumber to move the water lines into the new cabinet. Was done wrong and not to code. We deleted plumbing off her invoice. Contractor gave bid to paint just the construction area. Express painted the whole bathroom including crown molding and all base and case. (NO CHARGE) due to all the bad tape the insurance company did. I have several E-mails from home owner wanting me to supply bid for her new home in Rolling Hills Est. During construction at the 1712 Carlson Ln, I did not hear anything from her other then "I'm Sorry" for rushing us, the delay in her tile she was to supply, not going to my yard to pick out stone. I have all the E-mails to back this up. The bathrooms was put back together better then it was by far. The house sold and you can see how nice the bathroom looks on Ziprealty.com. I'm confused to her displeasure. Home owner was never home and never said one negative thing to me.I do understand that I cant please everyone, and no matter what you do, there are people who are just not happy. We at Express Bathrooms pride ourselves on quality. We are a family owned company and been contracting for the past 20 plus years. If there is ever something a customer does not like with material color or anything, We ALWAYS MAKE sure to address it on the spot."
"Thank you [Member Name] for your kind words. Was happy to help and glad all worked out."
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