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SOLARGEM

Founded 1992 • With Angi since June 2011

5.0

(23) Verified Reviews

Business Details

Phone Number

Address

11010 Arrow Route #105

Rancho Cucamonga, CA 91730

Description

SolarGem is a family owned and operated business that prides itself on the quality of our work and personalized service. Our reputation as detail oriented, thorough, turnkey operation precedes us. Let us show you how affordable solar can be!!

Verified Reviews

A few reviews for this pro...
jo P.
5.0
05/22/2018
Our experience with SolarGem, was excellent from start to finish. First of all, you always deal with Joe, the owner, so you don't get passed from person to person. Joe is straightforward, explains in detail what he has to offer, and doesn't pressure a sale. Before giving a quote, he did a detailed examination of what the job would entail, and then stuck to the price. The price was lower than the other company we got a bid from. He and his crew were always polite, punctual and neat, the work was completed in a timely manner. There was attention to details like placing the solar line below a row of bricks in our patio and carefully replacing the bricks rather than doing something easier but uglier. In fact, Joe ended up finishing the brickwork himself. He took care of everything with the city; we didn't have to bother with the city at all. The best part is the pudding. The proof's in the pudding. We've had our system for around 6 months; and we are on track to produce the amount of power that Joe estimated and that will totally cover our electric need. Solar Gem has great reviews. I'm always skeptical of reviews, but our experience completely matches those great reviews. Could not recommend SolarGem more highly. In evaluating the cost of the project, keep in mind that it was a difficult job, up on top of a steep hill so that the typical equipment couldn't be used, drilling into granite boulders to place the 49 panels.
Description of Work
We wanted total solar coverage for our large house, and we wanted a ground installation. We got 49 panels.
Category
solar panels
Gene M.
5.0
01/25/2018
Everything was great from the start to the end of the service. Joe Johnson was very accommodating and amazing to work with. The solar panels were less than the other companies that gave us estimates. I highly recommend this company .
Description of Work
Installing solar panels
Category
solar panels
Vicki B.
5.0
08/04/2017
We cannot emphasize enough just how great it was to work with Joe and Solargem. When dealing with Solargem you are almost always dealing with the owner, Joe Johnson. He has his crew and they are great guys who do stellar work. But the hard yardage is always done by Joe. Need to know your system options? That's Joe. Need to know financing options? That's Joe. Need to know the schedule or have something crazy that has come up in the process? You're going to deal with Joe. It's great to not have to deal with calling an office and waiting for someone to get back to you. It's always Joe, all the time. Joe is accommodating and patient when working with you. We had a situation come about where we were supposed to have our installation done in January of 2017, but a small flood in our basement forced us to push things back. When it came time to do the installation, Joe honoured his previously quote price and told us that with recent price reductions we would be able to get an extra two solar panels for the same price. We were happily shocked to get such good news as he could have easily not informed us of that and pocketed the difference. Our installation was up against a hard time clock though as the net metering rules were changing on 1 July. So it was essential to get our installation installed, inspected, and released by 30 June. Joe worked tirelessly to get this accomplished, coordinating with our roofing contractor to get everything done in a timely manner. Joe and his crew never showed any signs of stress or exasperation with the timeline in regard to dealing with us. The work was impeccable. The crew worked quickly and efficiently. We were able to meet all of the timelines with a few days to spare and thus able to get grandfathered in under the Net Metering I terms. We had a small delay in getting the system energized, but that had to do with the new service panel that was also being installed and an issue with getting Eidson out to move power from the old panel to the new panel. There was nothing Joe and Solargem could do for that. We've already produced over a megawatt of power and it's so nice to look at our stats and see another 60-70 kWh every day. We literally could not recommend Joe and Solargem more highly. Absolutely fabulous to work with. Oh, and the most important thing. We bid this job out to five different solar contractors. Joe was the smallest group to bid, but also gave us the most competitive bid by a factor of almost 25% for the size of system we were installing (11.6 kW) and it was 50% less than two of the bids. He uses great panels, not some el cheapo models, and we used 325W Panasonic panels for the job. One last note, the price of the system with this review includes our new roof. It is included here because Joe arranged for the financing of the entire system. Seriously, just amazing to work with.
Description of Work
Solar panel installation
Category
electrician, solar panels
richard M.
5.0
03/25/2017
Joe and his crew of diligent professional workers completed my 18 panel ground mount system with City permits and inspections quickly and efficiently. Great people to work with and I recommend them highly.
Description of Work
18 Panel Ground-mount Solar panel system
Category
electrician, solar panels
Jose N.
5.0
01/31/2017
They came in early and left when finished.
Description of Work
Solar panels were installed and the price was less than the other two companies that gave us estimates.
Category
solar panels
Ann H.
5.0
01/30/2017
No problems, excellent company. Joe is a honest, reliable person. It was a pleasure to do business with them.
Description of Work
Solar panels on my roof.
Category
solar panels
PAUL A.
5.0
01/25/2017
Solar Gem is my go... to company for complete home solar system. Initial meeting was very detailed... easy to follow with all questions and concerns answered. All scheduled appointments and scheduled installation services were conducted on time. Joe Johnson and staff were always available to contact.... they provided a very professional service from start to finish. Highly recommended and now saving lots of $$ on electrical services.
Description of Work
Installation of Solar System on my home.
Category
solar panels
Rod C.
5.0
01/24/2017
SolarGem and Joe Johnson exceeded my expectations in all aspects of the project. After conducting in depth research into solar panels and the companies that install them, I decided on SolarGem. Our family has been using the solar system for a little over 6 months. Every month I am so grateful with our decision. Thank you Joe and SolarGem!!!
Description of Work
I was ready for a Solar Power System.
Category
solar panels
Ira L.
5.0
01/20/2017
Perfect!!!!! We did a lot of research and selected SOLARGEM. We have recommended SOLARGEM many times because of the value, quality of work but also the time and the interest to answer our many questions. We also wanted only American Made panels and SOLARGEM met our request, completed installation of 45 panels and on time. Competitors would either not commit or offer American Made panels and their interest seemed to be more about a sale We requested an advance copy of the contract so we could have our Family Attorney review and his comment was, this is excellent, I should arrange a quote with SOLARGEM for our home also. SOLARGEM met and exceeded all of our request and expectations. Excellent Company!
Description of Work
Installation of our solar system
Category
electrician, solar panels
Jeffrey A.
5.0
01/19/2017
Excellent. they installed a system on a previous house that I owned and because of their professionalism and the great quality of work I went with them again to install a system on my new house. And once gain they were very professional and did great work. I would highly recommend them to anyone considering going solar. They even replaced my roof prior to installing the system on my new house and that work was very outstanding as well.
Description of Work
A rooftop solar system installed on my house.
Category
solar panels
Binoy P.
5.0
01/16/2017
Job well done
Description of Work
Joe has answer all my question about solar system and done everything he promised at the time of estimate. No surprises throughout the work is done.
Category
solar panels

Service Provider Response

Thanks [Member Name Removed], Your review is very much appreciated. Joe
Victor M.
5.0
12/16/2016
We've had the panels system for almost a year and we couldn't be more satisfied with the product and workmanship
Description of Work
Install solar panels
Category
electrician, solar panels

Service Provider Response

Hi [Member Name Removed], I really appreciate your review. Joe
Scott S.
5.0
11/15/2016
From the beginning, Joe was very responsive and detailed. He came out to my home to meet with me and actually went up on the roof to measure and inspect before he quoted. The installation was as non-invasive as it could have been and he took extra care to hide wires and conduits, or match the house colors on ones that are visible. Joe was a pleasure to work with throughout the entire process and has also been responsive to questions after the installation. I would recommend Joe and Solargem to anyone!
Description of Work
Solar panels and system for my home
Category
electrician, solar panels

Service Provider Response

Thanks [Member Name Removed], I am very grateful for you taking the time to write this review. Joe
Ann H.
5.0
10/10/2016
I really liked Joe and the company. Felt they were very honest and did a good job.
Description of Work
Solar panels installed
Category
electrician, solar panels

Service Provider Response

Hi [Member Name Removed], Thank you for your kind words. Joe
Ann H.
5.0
09/12/2016
No problems.
Description of Work
Installed solar panels
Category
solar panels
Daniel D.
5.0
01/15/2015
They are just very responsive great company. They are outstanding in their professionalism, their responsiveness to their customer, there is nothing bad about them at all that I have experienced. Overall my experiences were excellent. We did a lot of price checking before we settled in, the price is excellent. I would absolutely use them again in the future.
Description of Work
Solar-Gem came out and installed bird spikes for the solar panels.
Category
solar panels
Michael G.
5.0
07/29/2014
Joseph Johnson came to our house and explained the solar system options very well. He climbed on the roof to take measurements and, later, forwarded a bid which was considerably lower than several other bids we received. He included several different payment options, and we elected to purchase the system outright. The crew arrived early each day and set right to work. They were all very friendly, courteous, and professional. They required access to our attic on some days, and it was necessary to shut down all power to house at times. They kept these times to a minimum. Even when the main breaker for the house stopped working. they stayed around as long as requied, for a So. Cal. Edison worker to come out and remove the meter ring. They fixed the problem, without leaving us in the dark overnight. We were very pleased that the design included moving some of the roof vent pipes, so the panels could be neatly placed next to each other. (This was not done on other systems installed in our neighborhood.) It has only been a few days since the installation was completed. Joseph made sure we passed inspection, and that Edison approved the system. Edison has already given us the offical meter tag and permission to make the system connection. Joseph also installed a web-based monitoring system that allows us to check the solar panel system health and monitor the power production. It works very well. We are defiinitely recommending SolarGEM to everyone we talk to about solar power.
Description of Work
SolarGEM designed and installed a solar power system on our roof.
Category
solar panels

Service Provider Response

Thanks for sending along the words of encouragement. When I hear things like your comments it lets me know we are doing things they way I would except it to be done in my own home. Joe
Diana J.
5.0
04/03/2014
Provided the best pricing of 3 contractors. Interviewed was the only one to provide a written estimate. Work done on time and in budget. Excellent customer service and responsive to our needs.
Description of Work
Installation of solar power system to our roof.
Category
solar panels

Service Provider Response

Hi [Member names removed], Thanks you so much for allowing us to install your PV system. I greatly appreciate your time in putting forth the review on Angie's List. We will be out in a few months to clean the panels. Joe
Don S.
5.0
03/14/2014
Excellent. System was installed, operational and inspected by the city and approved by the utility (SCE), within 30 days of initial contact.
Description of Work
SolarGem designed & quoted a solar grid-tie system 6.0 KW DC Solar System. 100% made in the USA- very important to me!
Category
solar panels
Thomas C.
5.0
02/06/2014
.
Description of Work
.
Category
solar panels

Service Provider Response

Thanks [member's name removed] for the review. It helps me more than you could know!! Joe
Daniel D.
5.0
11/17/2013
Joe Johnson and his crew provided excellent service. The panels were installed flush mounted and symmetrically providing a very sharp curb view. I had requested some minor changes during instillation. Joe and his crew seamlessly incorporated the the requested changes. The crew was polite and cleaned up after themselves. Quality work, professional crew, and excellent customer service! They showed up on time, finished on schedule, and kept me informed all the way!
Description of Work
Upgraded electrical panel to 225 amp and installed 34 Solar Panels (rated at 265 watts each) with 34 micro inverters. This is a 9.010 kW DC System and is estimated to produce 13,400 kWh annually.
Category
solar panels

Service Provider Response

Hi [member name removed], I finally got things set up with Angie's list on my end and saw your review. Thanks so much for the great things you said about your experience with my company and my crew. We will be in touch soon to give the panels a cleaning. Joe
Thomas C.
5.0
12/17/2012
my solarjob went along
Description of Work
I'am pleased with the recently job at Solargem installed ,my solar panels The represenlative JoeJohnson did a good job and kept me informed as the work went along
Category
solar panels
Joe P.
5.0
03/31/2011
-Thorough -Good Clean up -Explained everything -Quality Workmanship -Quality Products
Description of Work
I hired this company to install a Solar Electric System in my home. ($21,000.00 was the cost before tax credits)
Category
solar panels

Service Provider Response

Hi [member name removed], I finally got set up with Angie's List and was able to look at your review. Thank you for the great things you said about your experience with me and SolarGem. Joe Johnson

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    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Financing Available
    Senior Discount
    No
    Warranties
    Yes

    Services Offered

    SolarGem is a family owned and operated business that prides itself on the quality of our work and personalized service. Our reputation as a detail oriented, thorough, turnkey operation precedes us. Let us show you how affordable solar can be!! We provide solar panels system design, sales & installation. All work done in-house, no sub-contractors

    Services Not Offered

    solar pool heating, solar domestic hot water heating

    Frequently Asked Questions & Answers about SOLARGEM

    How is SOLARGEM overall rated?

    SOLARGEM is currently rated 5 overall out of 5.

    What days are SOLARGEM open?

    SOLARGEM is open:

    Sunday: Closed

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    Saturday: Closed

    What payment options does SOLARGEM provide

    SOLARGEM accepts the following forms of payment: Check, Financing Available

    Does SOLARGEM offer free estimates?

    Yes, SOLARGEM offers free project estimates.

    Does SOLARGEM offer eco-friendly accreditations?

    Yes, SOLARGEM offers eco-friendly accreditations.

    Does SOLARGEM offer a senior discount?

    No, SOLARGEM does not offer a senior discount.

    Are warranties offered by SOLARGEM?

    Yes, SOLARGEM offers warranties.

    What services does SOLARGEM offer?

    SOLARGEM offers the following services: SolarGem is a family owned and operated business that prides itself on the quality of our work and personalized service. Our reputation as a detail oriented, thorough, turnkey operation precedes us. Let us show you how affordable solar can be!! We provide solar panels system design, sales & installation. All work done in-house, no sub-contractors

    Are there any services SOLARGEM does not offer?

    solar pool heating, solar domestic hot water heating