Initially, they were very nice and thorough. When the dry-out was winding up, however, one of the employees was discourteous, unprofessional, and clearly in a hurry to leave, even if the work was not really completely done. Apparently, he and his supervisor had not communicated clearly enough about the tasks his supervisor had agreed to complete. The move-in crew was friendly, and our contents were dry, but nothing had been cleaned as we were told it would be. A glass-top coffee table was broken in the process, but we were not told about it. We found the glass pieces in the trash, and the supervisor came up with a reasonable reimbursement.
Description of Work: They performed initial demolition and dry-out of affected areas of the house after a plumbing failure caused a flood. A majority of the house contents were dried and boxed up, to be returned once the house was rebuilt.
Rating Category
Rating out of 5
quality
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$30,000
ROBERT F.
11/2008
5.0
They were in and out of the house for 4-5 days. I used this company because my insurance company chose them to do the work in my home.
Description of Work: They dried out the house. They set up fans and heaters.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ELIZABETH K.
10/2005
5.0
house cleaning
 + -1 more
IT HAD BECOME IMPOSSIBLE TO REMOVE THE HARD WATER STAINS FROM THIS GLASS-ENCLOSED SHOWER USING RETAIL PRODUCTS. SERVICEMASTER SENT A GREAT TECHNICIAN WITH A STRONG PRODUCT WHO STUCK WITH THE JOB AND GAVE US A CHANCE TO HAVE A CLEAN SHOWER AGAIN.
Description of Work: REMOVAL OF HARD WATER STAIN BUILDUP ON THE GLASS DOORS OF A FLOOR-TO-CEILING, THREE-SIDED SHOWER STALL (RESIDENTIAL).
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Service Categories
House Cleaning,
Water & Smoke Damage
FAQ
SERVICEMASTER is currently rated 4.3 overall out of 5.
No, SERVICEMASTER does not offer free project estimates.
No, SERVICEMASTER does not offer eco-friendly accreditations.
No, SERVICEMASTER does not offer a senior discount.
No, SERVICEMASTER does not offer emergency services.