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Renewal by Andersen of Sacramento
Doors (Interior) - Install or Replace, Find a Custom Home Builder, New Windows - Multiple,
About us
Renewal by Andersen is the replacement window division of Andersen Corporation, a company that’s been innovating windows for more than 110 years. As part of the family of companies that make up Andersen Corporation - a name synonymous with quality - you can be sure we'll be here when you need us. Our turnkey process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of professionals. Best of all, we stand behind our products and installation with one of the strongest warranties in the window replacement business.
Business highlights
30 years of experience
Services we offer
Window & door replacement, bay, bow & specialty french, casement, fibrex double hung, glider, picture, sliding & patio.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.639 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 5% | ||
| 5% | ||
| 3% | ||
| 5% |
Showing 1-25 of 39 reviews
James M.
Jan 2018
Replacement went cleanly and efficiently with very knowledgeable installers. The renewal product is far superior to our previous double pane windows both in looks and energy and sound efficiency. The sales people and installers were very nice people. They even helped us align our sliding glass doors that were installed years back by another company.
Robert W.
Jul 2017
When windows were placed in the opening there was a 2 inch gap on the sides and 4 inches on the top/bottom, "We do this on all our insulations so there is room to set them right". The one main question we asked before signing was how much additional glass loss, due to a bigger frame, would there be? We were assured that it would not be more than "The width of a pinkie finger". In fact it went from 2.5 inches to 4 inches. I said they measured wrong, they say it has to be that big a gap to fit right. On the two windows in the family room, the window did not cover the old frame at the bottom, so they added one inch of trim to cover that gap. They stated that it was due to the old window but they could "Cover it up". Why then was there not a problem with the other two windows? We are changing the type of window coverings to hide the "New Look" The patio door required that they break the stucco. They said that the price included replacing the stucco and painting. Two weeks after the completed the work I had to call and remind them that they needed to paint the stucco. I provided the paint to match the original paint or I don't know what they would use. They failed to provide a product to meet their stated outcome.
Barbara R.
May 2017
It was pretty expensive. They were very good in all the other areas, but the price. I would say an “A” in their custom service.
Ken C.
Apr 2017
Everything went well.
Jeffrey H.
Mar 2017
Outstanding in every way. A pleasure to see it go so well. Smooth, on time and shorter in the process than anticipated.
James M.
Mar 2017
This was probably the most satisfying purchase and service experience we have had in twenty years. First the company sent their rep to measure and estimate the job and help us set up financing. When the windows were manufactured and ready for installation, the crew that came out was excellent. There were enough workers to remove and haul away old windows and install all the new windows in one day. They were skillful and careful with home exterior and interior. The Renewal windows are very attractive, energy efficient and fit perfectly. Although it seemed a bit pricey at the time, we don't regret a single penny.
Christina M.
Feb 2017
I did get other bids from other companies, and Renewal by Anderson was more expensive by about fifteen thousand. However, the quality of their work, is exceptional. They came in with an crew. We did every window, and every door in the house, all the sliders. That is why it was so much money. They told me they would be done in an day. I said, oh yeah sure.They came ten to eight in the morning, and was done by sixty thirty. They were done. Mind you they had fifteen guys here. We have an eighteen hundred square foot house. The care that they took inside and outside. The plants, they even covered the pool with plastic, so no dust would get in it. I do not want the price included in the review. They were the highest bid. They also had to extend the sides of the windows, in two of the bedrooms. They had to bring it to code, and make it larger. They had to do new drywall inside the house, and stucco outside the house. They matched the stucco perfectly. They had to do new stucco on the sliders of the house, and they matched the stucco perfectly. They sent somebody later, the following week, to match the paint on our wall paint. He is an master mixer, and he brought his little kits, and matched our wall colors. He painted the frame inside the wall perfectly.
Ken C.
Dec 2016
It went well.
James M.
Nov 2016
The installers did an exceptional job of removing the old windows, installing the new, perfecting their installation, cleaning up and making certain it was all to our satisfaction. And all within one day. They even brought 2 different trims for us to decide which we wanted on the day of installation. The renewal windows are much more energy efficient than the double-pane windows that were replaced. Although they seemed costly at the time, it was worth every penny for this excellent experience.
Response from Renewal by Andersen of Sacramento
"Thank you for taking time to tell us about your project! We are very happy to know you are so pleased with the product and experience. Welcome to the Renewal by Andersen family."
Sally S.
Aug 2016
I could not have asked for a better team. They were friendly, professional and most importantly - punctual. They showed up at 8am and were done by 1 with a full entry door replacement and garden window replacement. Their work was outstanding. I was a little concerned with some tile we had around the garden window but they were able to cut the tile and put the new awning window in without any issues. They paid attention to detail so the finish work is an A+ in my book. I look forward to having them out to finish the rest of our windows.
Response from Renewal by Andersen of Sacramento
"Thank you for your review and your business! So glad we were able to install your entry door and kitchen window. Your before and after pictures really show the Renewal by Andersen touch. Again thank you for choosing Renewal by Andersen"
Jane P.
Jun 2016
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Response from Renewal by Andersen of Sacramento
"Thank you for your feedback and business!"
Jill B.
Apr 2016
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Response from Renewal by Andersen of Sacramento
"Thank you so very much for sharing your experience. It was our pleasure serving you and your family!"
Janet K.
Apr 2016
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Response from Renewal by Andersen of Sacramento
"Thank you for taking time to review! We are happy to hear you had a great experience with us!"
Sylvia L.
Mar 2016
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Response from Renewal by Andersen of Sacramento
"I'm very sorry to hear that our customer service did not meet your needs or expectations. Can you tell us more about your experience? We would love to know how we can improve. Thank you for your feedback in advance."
Mark A.
Mar 2016
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Response from Renewal by Andersen of Sacramento
"Thank you for taking time to tell us about your experience!"
Florence C.
Mar 2016
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Response from Renewal by Andersen of Sacramento
"Thank you for your review!"
Christa P.
Jan 2016
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Response from Renewal by Andersen of Sacramento
"We are very sorry to hear about your experience! We are a start to finish turnkey process where every window is measured multiple times before we make the window and install it. It is our commitment as well that every customer we serve is 100% delighted. We would like to follow up with you by a call to discuss your experience."
Tony B.
Dec 2015
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Response from Renewal by Andersen of Sacramento
"I'm sorry to hear you were dissatisfied with the in-home consultation. We respect and value your time and I'm apologize you didn't feel like this was the case for you. Thank you for giving us feedback so we can use this as a training opportunity. It is our goal that our customers are absolutely delighted with our process and service. We want the opportunity to earn your business in the future."
Diane V.
Oct 2015
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Response from Renewal by Andersen of Sacramento
"We truly appreciate the time it took you to share your experience. Thank you for your feedback and business!"
Dixie A.
Sep 2015
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Response from Renewal by Andersen of Sacramento
"We appreciate you taking the time to tell us about your experience. Thank you for your business!"
Christa P.
Jul 2015
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Response from Renewal by Andersen of Sacramento
"Thank you for your review and I’m sorry to hear about your experience with us. We take customer concerns very seriously and your feedback is important to us. In March, our service manager, Don, came out to your home to service your concerns. At the consultation, you had the option of adding handle hardware to your windows, but we are willing to come out and install handles to your windows at no cost. When we did the free in home consultation last year, we brought the entire window sample and true-to-color options for your viewing. We also reviewed all your choices from design to installation and from there you were able to design your windows. Since our process is custom, the windows were built from your design choices. In most cases, we can accommodate for blinds if desired and known before installation. Noise penetration within a household depends on a couple variables such as insulation and siding. Since you replaced only 2 windows in a home built in 1949, it is unlikely you would get a significant noise reduction in your home. We pride ourselves on providing homeowners with the best experience and I'm sorry this was not the case for you."
Terry P.
Jun 2015
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Response from Renewal by Andersen of Sacramento
"Thanks for your continual feedback on your window projects!"
Terry P.
Jun 2015
Sales process was very professional; installation process was on schedule and professionally done. There was some slight paint touch-up required about a month later (after a downpour) which was promptly taken care of. The product (the windows) is excellent. They have made a clear difference in the climate control of our home. I have already purchased additional windows which are to be installed June 29th.
Response from Renewal by Andersen of Sacramento
"We are so happy to hear you found our process to be very professional and worth coming back to us to finish up your project. Thank you for your repeated business!"
Ken C.
Jun 2015
The service went fine. They did a good job. They were pleasant and professional both on the sales side and on the installation side. Their price was in the ball park with the others that we had requested estimates from.
Response from Renewal by Andersen of Sacramento
"We are happy to hear that you were impressed by the installation and sales crew. It makes our day to know your experience with us was pleasant and professional. Thank you for taking time to review!"
James M.
Jun 2015
It turned out great. The final product turned out great. Everybody was pleasant. They did the work in one day.
Response from Renewal by Andersen of Sacramento
"Thank you for your positive review!"
Licensing
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FAQ
Renewal by Andersen of Sacramento is currently rated 4.6 overall out of 5.
Renewal by Andersen of Sacramento accepts the following forms of payment: CreditCard
Yes, Renewal by Andersen of Sacramento offers free project estimates.
No, Renewal by Andersen of Sacramento does not offer eco-friendly accreditations.
No, Renewal by Andersen of Sacramento does not offer a senior discount.
No, Renewal by Andersen of Sacramento does not offer emergency services.
No, Renewal by Andersen of Sacramento does not offer warranties.