Door-Mart

Complex problem, solved! Nice work!

Steven did a wonderful job repairing our garage.

Questions are encouraged. Prices are affordable

Written maintenance instructions given to customer and maintenance interval

None

The tech who arrived - on time - did not tell me ahead of time how much the cost would be to replace the electric eyes on my garage door opener. His English was very hard for me to understand, so I was unsure of what exactly he was about to do. He replaced the parts in less than 15 minutes, tested it, then told me the cost was $298.10. I was shocked. I wrote a check for that amount & gave it to him. He gave me no receipt, no itemized statement. Just took the check & left. I should have complained but I was so shocked, I just stood there. So I not only got heavily overcharged but feel like a damn fool. The door opener does work & I did pay so I have no legal complaint but I am definitely not happy. If he had told me ahead of time that it would cost nearly $300, I would never have approved the repair.

The Mam who came out was excellent . Miguel did a great job and definitely knew what he was doing . I feel lucky to have had him handle the project . on a scale of one to five he is a 7. Glad I used Door Mart

The expert quoted one hour and asked me whether to proceed, I said 'yes', then he did it in 5 minutes. Ha ha.

Very punctual and everything concerning the cost is displayed. Miquel was a perfectionist at doing the job.

Quick, clean, courteous service.

Great work

Quick and good service

The company did the work needed but they charged a 600% markup on the springs and tried to sell me new cables for $199 that are $20 on Amazon. They would not warranty a failure on the door cable (which was not frayed but had a couple kinks in it) unless I paid their 1000% cable markup. I chose not to. The kinks will work out rolling under tension. Using warranty as a way to coerce a customer to pay exorbitant prices for parts isn?t cool.

Very professional and knowledgeable. Good customer service. Happy with results

Quick response. The business contacted us in couple hours and a contractor came to repair the garage door next day. The technician name is Devin, he swiftly diagnosed the problem, and gave us quote. Unfortunately, we could not compare the rate so we are not sure if we were charged the right amount. We wanted the door to be repaired before the next storm. Devin had the parts to repair the door. Initially he gave warranty for 2 months but we negotiated it for six months for the sections he repaired.

Good job

Quick response, punctual arrival, conscientious diagnosis, complete repair, responsible price, courteous interaction. 10 out of 10.

Good quick service at a fair price

Prompt, polite, professional.

Rudolph D. was friendly, informative and conscientious worker. My hubby & I are grateful to the discounts he gave us. We are happy with our new garage door opener! Thanks for a great job!

Service was fast and a bit expensive.

Fast return and service!

Good

The fee for the cancellation of the job is ridiculously expensive.

very fast