CertaPro Painters of Sacramento-Folsom/Roseville

"Thanks for your business (again!). You guys are allows such a pleasure to serve. We look forward to next time. :)"

"Thank you [Member Name Removed] for taking the time to share your experience with us and others! We look forward to serving you again! In the meantime, be well. :)"

"Thank you very much for taking the time to share your experience here with others. We look forward to serving you again on your next project!"

"Thank you so much for your continued business with us. We truly appreciate your confidence in our painters to exceed your expectations :)"

"Our pleasure to serve you [Member Name Removed]! Thank you for the opportunity and for your trust. Glad we met and exceeded your expectations! :)"

"Thank you sir! Our pleasure to serve you guys. Glad we met, if not exceeded, your expectations. :)"

"You were a pleasure to serve on both projects and we look forward to working with you again soon!"

"Thank you for taking the time to share your experience with us! We look forward to serving you again!"

"Such a pleasure working with and for you [Member Name Removed]. Glad to have been a part of transforming you new space and look forward to working with you on the exterior when you're ready. Garrett"

"Hello [Member Name Removed], I remember your job. It was done in May of 2014 and for a price of $2,400 (not $4,000). I understand and appreciate your frustration. When jobs don't go smoothly, who wouldn't be frustrated or a bit upset? I certainly would be... The only thing I take issue with is we did call you back (we always call back and pride ourselves on our customer service) and have records of sending a senior employee out at your request to "fix things" at which point you "signed off"... I'm truly sorry that you didn't receive the experience and quality that we've become known for over the past 20 years. Given the opportunity, we will make it up to you. We make hundreds of people happy every year, have amazing customer rating #'s and frequently are told we're the best experience folks have had in home improvement. On your job, that clearly did not happen... and I am very sorry. Side note... I DO take service and quality extremely seriously. BOTH employees that were assigned to your job were subsequently terminated as a result of your feedback and their performance on your job."

"Such a pleasure to work for you [Member Name Removed]! Thanks for the opportunity and trust."

"Thanks for all the great feedback [Member Name Removed]! Sounds like all the folk you came in contact with in our business did their jobs exactly how I'd hope they would (and know they do ;) ). We look forward to serving you again in the future, Garrett Owner, CertaPro Painters"

"Hi [Member Name Removed], Sorry we weren't able to help you. I know it can be frustrating trying to get competent people to do small jobs for us. I experience that too with my own home. From a business standpoint and the way our company is set up, doing small jobs would compromise the quality and efficiency of what we do day to day. We run crews and all of our crews have a dedicated Job Site Supervisor. We want to keep our crews together to manage both quality through supervision and make sure we are efficient by always having the right equipment and products on hand. That's why we have job size minimums. There has to be enough work for a crew. Hope that makes sense and that you've found someone to help you. Garrett Owner, CertaPro Painters"

"Thanks for the great feedback [Member Name Removed]! We look forward to working with you again on future projects. Garrett Owner, CertaPro Painters"

"Thanks [Member Name Removed]! Was our privilege to work with you and look forward to our next project together! Congrats on the new home, Garrett"

"Was truly our pleasure to serve you. Thank you for entrusting your home to us. We have a soft spot for teachers and always appreciate the opportunity to take care of those that are taking care of our kids. Looking forward to next time. Thank you. Garrett"