ABC INSULATION & SUPPLY CO

It went very well. Eric was great to work with. They were on time, did the job and left everything cleaned up. Never would have known that insulation had been blown into the attic.

They responded quick and promptly and everything went without a hitch.

What prompts me to write the review though is that a section of wall was not insulated. I had told them there was no fire break in the wall. Turns out there was one and therefore the lower bottom part did not get insulated. My fault. I called them and they came right back out and took care of it with out a problem. Good guys.

ABC Insulation Mission Statement Includes The Customer Always Comes First! What a Joke! I Hired Them To Come And Insulate My Attic. First Off, They Sent A White Sales Guy, Mike Jackson, To My Home Who Is Certainly A Charmer, And Then They Followed It Up With A $793 Estimate For 1133 SQ FT, So I Hired Them. I Had A Few Telephone Calls With Cheryl Their Receptionist-Talk About Rude, She Was Not At All Pleasant To Speak To. My Job Did Qualify For A PG and E Rebate, But This Company Does Not Fill The Paperwork Out For You, They Send You The Paperwork, To Fill Out Yourself! Talk About Lazy And NOT Very Customer Service Oriented! On Top Of All That, On The Day Of Insulation, Two Mexicans Show Up In A Beat Up Truck, With No Company Name or Logo On It, And Some Mickey Mouse Hose, That Looked Like A Few Hundred Small Vacuum Hoses Taped Together With Duct Tape Or Something. The Install Guys Could Barely Understand Or Speak English What So Ever And All Aspects Of The Install Job Where Not Completely Explained To Me So That I Understood! Then After Their Job Was Completed, I Noticed Later That There Were Drywall Nails Showing Through My Ceiling And Some Of My Can Lights Were Pushed Down From The Ceiling. I Notified The Sales Guy, Mike Jackson, Because I Did Not Want To Communicate With Their Rude Secretary, Cheryl, So He Set A Time To Come Out To My Home And Take A Look. So On The Day That The Sales Guy, Mike Jackson, Came Out, To Take A Look, He Brought The Owner Of The Company, Larry O' Crother, With Him. The Owner of The Company, Larry O'Crother, Came Into My Home, Said His Company Did Not Cause The Damage, And That Others Had To Have Been In My Attic Since His Crew And That Those Fictional Others Must Have Been The Ones That Caused The Damage. He Did Tell Me That He Had A Guy, He Could Refer, Who Could Fix The Damage-But I Would Have To Pay For The Repairs, And Then He Left!!!!!!!!!!! The Sales Guy, Mike Jackson, Tried To Smooth Things Over Before He Left, And Made Some Empty Promise About Speaking To The Owner, Larry O'Crother, To Get Him To Do The Right Thing, And Fix The Damage, And Told Me To Give Him A Couple Of Days, Like I Am Ever Going To Hear Back From Them! The Owner, Larry O'Crother, Came, Saw, Took Pictures, To Cover His Own A**, Not To Do The Right Thing And Repair The Damage For Free, Certainly Not To Follow Through On His Companies Mission Statement, That The Customer Always Comes First!

They were recommended to me by another company. The experience was great overall. Their quote was very reasonable. The person who provided the estimate also told me that I needed to get some work done in my attic in order for them to do the insulation, since it was a potential fire hazard. They were prompt, showed up when they said they would, and everything went well. They cleaned up everything well, too.

Very responsive to my inquiry. Provided detailed quote and options for service. Highly professional staff all along the line: phone intake-and gt; estimator-and gt; dispatcher-and gt; crew boss-and gt; crew. They were on time, clean, FAST and personable. They provided excellent documentation including the PGand E rebate paperwork. I plan to have them back again when we re-model the family room and replace the inaccessible vaulted ceilings with something more energy efficient :) Thanks ABC Insulation ... you guys ROCK!

This company was personable and professional from the 1st call to the service date. They offered a very reasonable price for the product we were interested in. They provided me with information about the types of insulation they install, so we could make the best choice for our home. Appreciated the information vs. the pressure we felt from other companies to choose their favorite (and most expensive) product. When they installed the product they were clean and efficient.

Very well, Workers were professional, efficient and courteous.

We were very happy with the service we received.

Jason came out on time to estimate job, schedule was set, crew arrived exactly when they said they would and knocked out the job in 1/2 day. I sent payment in and submitted my rebate to PGand E. PGand E needed more information on the invoice to approve. One phone call to Melody Powers, Office Manager, and a corrected invoice explaining what the ceiling insulation was before and after the job was in my mail box 2 days later. I forwarded the information on to PGand E and received my check and now am enjoying a cozy house as the Sacramento winter is upon us and lower energy use. ABC is an excellent contractor who is on time and fast in completion of work.

THEY DID AMAZING WORK. THEY WERE VERY PROFESSIONAL, ALL HAD POSITIVE ATTITUDES, and WORKED VERY WELL TOGETHER. IT WAS AN ALL-AROUND POSITIVE EXPERIENCE.