Excel Stone and Tile Care

Excellently. Better than I expected.

The CEO was great! Timely, formal, respectful and commited to quality. A few spots were missed but, he took care of it immediately. The floor really improved and had a fresh lighter look to it. Grooves, holes and scratches were filled and became invisible.

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They came when scheduled to give an estimate and get the grout color.  I made an appointment for the job and they came on time.  Service was professional and the grout has held up well.  I would certainly use them again.

Everything about Tony Warney was professional, arrived on time, did his work competently and completed all the quoted tasks just as he said he would do.  Had used him previously on our prior home cleaning and sealing Mexican hex pavers (and referring me to the excellent tile installer for repair and replacement), so knew of his excellent work.  Tony's wife, Sandra, works the office for the paperwork, scheduling, etc. and they are an excellent team.  I know I can count on him to give us the straight scoop  on all things having to do with tile.

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Everything went smoothly. I compared 2 other companies and they were the least expensive. They were very professional began the job on time and finished by scheduled end date.
Gave us a good recommendation on type of floor cleaner to use. We will definitely use them again when it comes time to reapply the sealer.

Communication was excellent in setting up the appointment.  The work crew was punctual and did a very good job making an older saltillo kitchen floor look good again!

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They made it look as good as it did when it was new!

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When we moved to San Diego our house had Saltillo tile and Stanley Steemer ensured us they could clean them along with our carpets.  Note to self- only use experts to clean saltillo tile.  SS caused damage and didn't know how to reseal the tile.  In 2013 we were recommended another company, but I realized that again, their experience was in general tile cleaning.  I searched Angie;'s list and found Excel Stone.  This is a very, very small family business.  They came and gave an estimate and showed me before and after pictures of other homes.  I also learned there are only a handful of experts in this tile maintainence here and in Arziona.
On the day of the cleaning, the owner and his associate arrived promplty.  They were incrediby careful with our furniture and newly painted walls.  Within two days we could use the entire house again.
While I thought it was expensive, I now realize that you can pay half the price for a general tile cleaner, but then the tiles are either damaged or a second professional treatment is needed.

Good

He did a great job and was very professional.  The office manager, Sandra, was also fantastic to work with as the service was done when we were not able to be there as we were in the middle of a move.  Sandra was very accomodating, responsive and very easy to deal with.  They were completely trustworthy and I would absolutely use them again.

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I found them on Angie’s List and they were excellent. They were super professional and did beautiful work. Everything they told us was on time and on budget. They were terrific. What they say is what they do. They are very honest. It is a small husband and wife team and they are extremely trustworthy and very professional. They are not the cheapest in the business but they are the best, and it is worth every dime.

Pleasant work experience. I would use them again, and I would highly recommend them.

Great job

Tony was very professional and informative about tile care.  Experienced additional problems with mold buildup after original treatment.  Tony was very responsive and provided an immediate solution which has proven to be a permanent fix.  In addition, his office staff was very helpful and responsive to my calls. They kept me informed as to available times and when to expect Tony's arrival.  Sandra was especially helpful.

I can't say enough of how pleased I was with the service that Excel Stone & Tile care provided.  Tony and Sandra were professional from beginning to end. When Tony provided his initial estimate, it was higher than other estimates, but you really get what you pay for with his team.  His knowledge of the different types of stone that he would be caring for was more than evident.  It was a learning experience working with him.  Sandra helped to schedule the work so it didn't interfere with the other projects in the house.  They also provided proper cleaning instructions to include in our contract with future renters.  They repaired holes in the Travertine fireplace to the point that it is barely noticeable.  They restored the "Wow" factor back into an old house.  We would definitely use them again. 

I have white tile and white grout. I had it professionally cleaned on a regular basis, but eventually it just didn?t seem to clean up, leaving me with white tile and gray grout.  I was actually exploring re-grouting, when I learned about the re-color option.  I got two estimates, and Excel Stone?s was the best.  It seemed pricey to me, but when I saw the amount of work that went into it, I felt the price was entirely fair, and it was a fraction of what I would have paid for re-grouting.  Also, I was thrilled with the appearance, looked like new counters and flooring.  I had one problem. After the first session, in which they did the kitchen, they did not rinse the floor well enough and it affected my dogs, (I leave the details to your imagination).  I mentioned this when they came to do the other rooms and all was left sparkling.  Altogether it was a very good outcome for a very good price.