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Vitalityweb.com, Inc.

Furniture Repair, Furniture Refinish,

About us

A furniture retailer that specializes in ergonomically correct seating for the home and office. We carry brands such as Herman Miller, Stressless, Human Touch, AcuVibe, Therabath and much more.

Business highlights

29 years of experience

Services we offer

Herman Miller Warranty Repairs Herman Miller Non-Warranty Repairs Herman Miller Office Chairs Sales Ekornes Recliners Sales Ekornes Sofas Sales Human Touch Massage Chairs Sales

Accepted Payment Methods

  • CreditCard
Reviews
1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
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3
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2
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1
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Showing 1-1 of 1 reviews
Bob T.
Aug 2012
1.0
$110
I ordered a replacement back for a Herman Miller chair from Vitalityweb/The Backstore in July. I heard nothing more for three weeks when I began to inquire about status. I received several conflicting responses and then a notice it had shipped. When it did arrive three weeks after the order it was the wrong color. I had ordered a beige. It was dark blue. I informed customer service and they told me it was the correct color and that they couldn't believe the photo I had even attached. After five more e-mail exchanges they finally admitted their mistake but then went silent, stating it was a Herman Miller problem. I made contact with an executive in the firm who promised to investigate a week ago. I still have not received any instructions, estimate of delivery time, status, or other useful information.  
Response from Vitalityweb.com, Inc.
"Sorry for all the the troubles. Has everything been resolved? If not, feel free to give us a call and I'll see what I can do. The way the Herman Miller warranty process works is a little complicated but we try to make it as smooth as possible for the consumer. Each and every part that Herman Miller makes is custom made, which means if there is ever an issue, it takes another 4 weeks to make the correct part, which would obviously add to the delay. I'm not sure where your order stands but if you give us a call, we'll be more than happy to get it squared away."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Vitalityweb.com, Inc. is currently rated 1.0 overall out of 5.

Vitalityweb.com, Inc. accepts the following forms of payment: CreditCard

No, Vitalityweb.com, Inc. does not offer free project estimates.

No, Vitalityweb.com, Inc. does not offer eco-friendly accreditations.

No, Vitalityweb.com, Inc. does not offer a senior discount.

No, Vitalityweb.com, Inc. does not offer emergency services.

No, Vitalityweb.com, Inc. does not offer warranties.