Remodel Works Bath & Kitchen

Hello! We had our master bathroom remodeled by Remodel Works. Ryan (our project manager) and Lance (the main remodeler) did a great job. We were pleased with the outcome so much that we contracted with Remodel Works again to do our kitchen. The process from beginning to end was well organized. The designer (Matt) was very competent, friendly, and personal. The family vibe/feeling was very evident. Once the design was finalized and the cost was agreed on that was it! Throughout the entire process Remodel Works never asked for any addition funds. if something needed to be modified or upgraded, Ryan worked out all the logistics and made it happen. Without going into too much detail in the few specific instances, just know that we were very happy with the outcome. No matter how many questions concerns or requests we made (I felt bad a few times) Ryan and Lance responded/addressed them without any hint of annoyance or pushback. The projects were completed on time with hardly any issues. There were a few other employees that made an appearance that I cannot recall their names that deserve some credit as well. We were very happy with all the Remodel Works employees we interacted with. The one small negative was that some of the tasks were subcontracted. A few of the subcontractors didn’t have same level of quality as Remodel Works. However, Remodel Works was able to get them to come back and attempt to address anything we were not happy with. To summarize, we are very happy with the results and glad we chose Remodel Works. Apologies for the long and overdue review! Ryan and Joy

It was such a pleasure working with Remodel Works on our kitchen project. Everyone from the designers, project manager to construction crew were professional and helpful. Everything was performed on schedule and exceeded all our expectations. 100% will hire again for any future projects.

The decision to use Remodel Works for our new kitchen was an easy one. As soon as my husband and I met with John De Luca and Mary Jennings, we knew we were in good hands. They are top-notch professionals with many, many years of experience. They’re also extremely caring people who really wanted us to be happy and at ease as they helped guide us through all the decisions during the design process. Being able to view the actual 3D kitchen design on computer while working closely with John and Mary on all changes and small details meant everything to us. Also, Remodel Works has a beautiful showroom where choosing the right materials for the job was made easy rather than having to shop all over San Diego ourselves. What was expected to be an extremely stressful undertaking turned out to be a fun and enjoyable experience as the four of us worked so well together while sharing many laughs. In the near future, my husband and I plan to remodel two bathrooms, and yes, we will be contacting John and Mary to handle those projects as well! George, the owner of Remodel Works knew what he was doing when he put together this first-rate winning team of John and Mary. Can’t say enough good about these two wonderful people. If you want the job done right, then I would highly recommend Remodel Works.

Cannot say enough good things about this company. From start to finish, they exceeded my expectations and did a fantastic job with my bath remodel projects.

Dear George (Owner), I want to give a shout out to Remodel Works Bath & Kitchen located in Poway. A huge Thank You to John De Luca for his patience and guidance in creating our beautifully remodeled condo in San Diego. John was so wonderful to work with, as was the entire Remodel Works team, hello Mary from across the hall. The experience was so stress-free, I asked John if he would come and do the same for my home in North Orange County. I have talked with several contractors in our area, and it turned out to be a push-to-sign-on-the-dotted-line experience, even before they would give us an estimate! John was exactly the opposite. He spent hours with us discussing our needs and wants, and helped us to design not only our kitchen, but the bathrooms too. John shared with us a detailed scope of work with real pricing, not just a guess estimate and also handed us a work schedule, which informed us as to what was going to happen each and every day of our remodel. The schedule even supplied the names of employees who would be working in our home on any given day, through completion. In the end, they did exactly what they said they would do, and in the timeframe promised - we all couldn't be happier! We only wish they worked as far as North Orange County. Bonnie M.

We recently finished a full kitchen remodel with Remodel Works. Our designers, John DeLuca and Mary Jennings did a magnificent design which basically involved a completely new build from the bare walls. We were given a full schedule of activity encompassing as six-week period of time as we had a scheduled European vacation. Our Project Manager, Jeff Aldridge, kept everything moving on schedule, and the job was completed exactly on schedule. This was our second remodel with Remodel Works, and we would not hesitate to refer them. Outstanding job!

Simply Outstanding! Everything from the design, selection process, scheduling and so importantly the execution exceeded our expectations for our Kitchen and Hall project. Sophia and Ryan did a great job in planning the project details, providing great choices, and doing a great great job of "listening" to our wants and concerns. They were easy to work with during this pre-contract period prior to our commitment. Lance, our Operations/Project Mgr and his team then made the whole plan come to life. Their expertise and attention to detail resulted in outstanding quality workmanship. Their scheduling and communications were impeccable. The project was completed on the exact day provided to us a couple months earlier. The daily detailed schedule was right on the money and we always had a call or text the day before the next scheduled contractor was to arrive at our home. An example of the planning and design was the fact that we had one small change order when the project was completed. They did a great job of dust containment and the work area was kept as clean as possible at the end of each work day. Great company! Great execution! We just couldn't be happier.

We love our newly completed Remodel Works kitchen, family room, and dining room. For our project, significant logistics included 1) removing two walls, 2) reconfiguring a kitchen twice its original size that’s both incredibly beautiful and highly functional, 3) refacing our fireplace and adding a TV over the mantle, 4) incorporating a gorgeous stone accent wall, plus many, many other details that brought our 1980s home into The Present. As a design-build firm, our Remodel Works team included Certified Master Kitchen and Bath Designers, Mary Jennings and John De Luca, and project manager, Ryan Terrell. Together, they worked seamlessly to make the challenging home remodel process become an attainable endeavor. Would we work with them again? Absolutely yes, and we have already recommended them to close friends. Honestly, we’ve received so many compliments on the new, open floorplan and kitchen layout, the chosen colors and finishes, and the craftsmanship’s attention to detail. Some special shout-outs to Kim at Scanco, Javier at SJ Electric, and Cesar at GD Tile. Thank you for the amazing and timeless home transformation our family will enjoy for decades.

Following first instincts in kitchen remodeling, we went to the Home Depot Design Center….and, although their service was polite and well-organized, we had no idea of what it was we really wanted, and so left with the same lack of inspiration we had going in. Only by serendipity (making a fortunate discovery by accident) did I stop a Remodel Works contractor driving a company vehicle from a job site, and asked for his business card. We then stopped by their show room at 12147 Kirkham Rd in Poway. We found helpful staff there, and examples of everything needed for a remodel - including various displays making it a bit easier to reimagine changes to our kitchen. John De Luca, Kitchenaire Extraordinaire was our Project Manager- friendly, professional, and talented. John came to our house, studied with us what we wanted to keep, and what we wanted to change. He took measurements and photographs that day; then back to his office to apply 3D software. What had been a lack of inspiration on our part, he set to software. He never pushed any product brand or style, he simply explained pros and cons of alternatives. John later portrayed (on 3D software) what products we said we liked, and superimposed (in detail) everything into possible revisions. Once we put everything together we were no longer confused. We knew exactly what we wanted. We could see it. Our onsite Project Manager, Daniel, supervised everything and did an amazing job of coordinating the entire project. From demolition to final touch-ups, Remodel Works’ whole approach was collaborative, and they kept us informed every step of the way. Of course, there were Covid-induced supply chain issues, but Daniel kept our project as close as he was able to expected completion dates. In the end, our kitchen turned out fabulous. No hesitation whatsoever about recommending Remodel Works.

BREATHTAKING, is the word I would use to describe my new kitchen designed by John De Luca, aka Kitchenaire Extraordinaire, for my 1960’s, San Diego kitchen. My husband and I never fully realized how inefficient and odd-looking our existing kitchen was and how it could be redesigned into a space of such functionality and beauty. John, who has many years of design experience, created not only the kitchen of our dreams, but answered all of our questions in a timely fashion as well. We have never remodeled before, and his ongoing support was truly remarkable and made things easy. It was obvious to us that John loves his craft and we felt truly taken care of by him. He wanted to make sure things were done right. His knowledge, professionalism and years of experience are obvious. Above all else, John clearly enjoys making people happy by designing the kitchens of their dreams. We will be enjoying ours for years to come. Regina and Jim

Remodel Works are very professional. Mary designed our bathroom and she really listened to what we wanted and created the bathroom of our dreams. Their daily schedule kept us well informed about the work being done and gave us a timeline for its completion. Our project manager, Walt, came by often to keep abreast of the job and to chat with us about the project. There were no surprises. The workers were well qualified and did an amazing job.

Dear George (Remodel Works Owner), Congratulations for hiring the likes of John De Luca & Mary Jennings. They, coupled with the rest of the Remodel Works team were knowledgeable and delightful to work with. One of the main reasons I chose Remodel Works was their incredible showroom. Everything I needed, except the appliances were within hands reach. I was given a wide array of choices and helpful suggestions. I liked that I was able to see all of my selections together, rather than going from vendor to vendor. Both Mary & John are experienced and skilled in the field of remodeling. They are personable and flexible. They also work well together as a team; obviously they have been together for some time and respect each other’s opinions and expertise!!! The main reasons I love Remodel Works – after the fact: • Mary, John & Paul (Project Mgr.) were responsive in a timely manner to all of my texts, emails and phone calls. • Remodel Works was very organized. I especially loved the day-to-day customer schedule. I knew exactly what to expect each day, and if changed needed to be made, I was so informed. • All materials were delivered on time. They were organized in my garage in the order of installation. I was able to continue to use my garage during this time. • The trades that worked in my house were skilled, polite, communicative and hard-working. Technicians went out of their way to produce quality work. • Remodel Works set up my home in such a way that I was able to continue to live here, in relative comfort, during the remodel. Remodel Works protected and covered existing flooring and curtained off hallways, rooms, etc. with zipped plastic (for easy access) in order to keep dust down to a bare minimum. • A special shout-out goes to Paul, the Project Manager. He went out of his way to help me with small, miscellaneous things – that made me feel like Remodel Works hires people who genuinely care. Paul ALWAYS responded to all my inquires in a very timely manner. • Also, special shout-outs goes to Javier, the electrician, and Daniel, the tile installer. They were both professional and I enjoyed having them work on this project. • Tony, the appliance man, bent over backward to make sure everything was right with me. And, for those of you who are familiar with supply and demand in the middle of COVID, you know that is not an easy task. • This referral came from my neighbors who live across the street. Their home is beautiful. They are happy customers who worked with Mary. Thank You Remodel Works for a beautiful, new kitchen. I LOVE IT! I am now ready to show it off to family and friends. Diane L.

We were blessed with meeting the Kitchen Magician, John DeLuca. I am helping my 85 year old Dad as he recovers from pneumonia and a three week hospital stay. He is the original owner of this home built in 1986. The interior of the house is in complete disarray and outdated. John spent almost two hours listening, measuring, and discussing design ideas. He handled my "slightly grouchy" Dad extremely well! The next day, we had absolutely beautiful renderings of what the new kitchen will look like right in our email! Top notch! John knows exactly what he is doing. A true professional and wonderfully personable. I already know this is the company for us to do business with. John DeLuca did not pressure us, nor did he get intimidated by questions or doubts my Dad had. This is the designer and the company for us! I

Kate, our designer did a wonderful job of selecting tile and other design elements. Brett, the project manager, was easy to communicate with and prompt with reply's.

When John DeLuca came to our house, we were like 'an empty vessel'; having no prior thought except to change the outdated look of our kitchen. John's thoughts registered with ours almost immediately. In the beginning, as selections of colors and construction themes unfolded, he took detailed measurements...measurements he later rendered onto 3D CAD drawings. Our second appointment was at their Remodel Works office, where we were shown samples of backsplash tile, cabinets, quartz countertop, crown molding, etc. By our 3rd appointment, John had everything on CAD. After a few minor adjustments - he costed everything out. John shared his vast design experience with us and we're very happy. We're moving forward with this project, and expect the best.

After interviewing four design-build firms for my dream kitchen remodel, I chose Remodel Works for their team’s professionalism, expertise, and design creativity. No other design-build firm provided such a thorough site inspection nor generated as many innovative ideas during the initial in-home consultation as Remodel Works did. Certified Master Kitchen and Bath Designers John De Luca and Mary Jennings have impressed me with their collaborative working style, attention to detail, and genuine enthusiasm for my project. No wonder their work has earned numerous National Kitchen and Bath Association Star Awards and has been featured in local magazines. Their experience shows. They listened to my needs, tailored the design to fit my budget, and honestly made the process a lot of fun. I am excited and confident about the upcoming construction phase and look forward to enjoying my incredibly designed kitchen for many years to come.

We used a another building contractor to manage and build the project but used RW for their K&B design expertise and ability to get a project completed in a timely manner. We had worked with Mary Jennings and John De Luca at our previous home for a bath remodel and were not disappointed in their work on this project. Our contractor was very impressed with the planning and execution of the bath and kitchen portion of the project. He really liked Jeff Aldridge our Project Manager. He commented that Jeff works at communication with his customers. He always returned phone calls in a timely manner, and other wise kept us well informed. Things come up on any project but RW personnel worked diligently to come up with good solutions. Pricing for the project was competitive for a very organized, full service design/build remodeling firm.

Yes, I would choose Remodel Works again! After interviewing 4 different companies to design and complete my kitchen and master bathroom remodels, I selected Remodel Works. This was due to my initial meeting with the designer, their process, and their warranty. And I’m so glad I did. My new kitchen and bathroom are beautiful! My designer, John De Luca, was wonderful to work with from beginning to end. He really is a “Kitchenaire Extraordinaire” and “Bathroom Beautiful” designer who cares about good design and about the client. We worked closely on the design for my kitchen and master bathroom and he came up with designs that really met my desires and needs and matched the rest of my home. My project manager, Greg Ransweiler, did an amazing job keeping my project on track and all of the Remodel Works workmen (Aschley, Devin, Chris) and subs on the project were professional, friendly, and did outstanding work. Another thing I really liked about Remodel Works was their design/build documentation and their clear construction process. I was given a project schedule so I knew exactly who was going to show up each day, what would be done, and when payment would be due. And when there were supply or other issues, I was kept fully informed. Of course, there were some bumps along the way, but Greg was very responsive (he never failed to get back to me) and always came up with thoughtful and suitable solutions. And he didn’t mind all my questions. I love my new kitchen and bathroom (as do all my family and friends) and would highly recommend Remodel Works. When I’m ready to do my other bathroom, I plan to use them again.

From the first meeting with Matt our Designer to the professionalism by our Project manager Jeff and all of the workers we couldn’t be happier. They were on time and on the budget that was agreed on. From the demolition crew, drywall person, flooring guys led by Eduardo, electrician, cabinet maker and installers, countertop fabrication and installation, and appliance installation they were all top notch and went out of their way to make sure the job was done perfectly. Remodel Works is highly recommended.

Our new kitchen is beautiful! From the excellent work done by Eric our designer to the great execution by Greg our GC, it was a great experience. We had some bumps along the way, but RemodelWorks was responsive and thoughtful in their solutions. Highly recommend.

The Remodel Works team provided excellent customer service and completed our dream kitchen on schedule and on original quote. Debbie with the front office answered my first call questions very professionally and scheduled an in home appointment with their designer, Meghan Whitney. Meghan listened to our needs gave us great design ideas and made our dream kitchen a reality! Brett Mcquire, project manager, provided daily updates and was easy to work with. He ensured that each step of the remodel folllowed the schedule - which we loved! We knew who was going to be working in our home and when - worth the extra planning! The cabinets, quartz countertop, back splash/tile and kitchen sink look great with the appliances we chose. We will choose Remodel Works for our next home project - master & guest bathrooms! Thank you team RW!!

The team was able to finish the project in the stated time and within budget. Matt did a very good job putting together a design that looks great. Very happy with the quality of work and the attention to detail from PM Jeff and Jerry. The technicians were all very professional and polite. They were very accommodating with a couple of change orders that were made too!

Fantastic!!! Better than expected....

Our designer, John DeLuca, is truly a kitchenaire extraordinaire. He was able to take our thoughts and preferences and put them down on paper with a beautiful design that we are truly in love with. We had a couple of hiccups on the way, probably due to Covid and building issues we didn't expect, but all in all they did a wonderful, timely, professional job. We would hire them again.

Kitchen remodel started November 9th, 2020 and was scheduled for six weeks. They finished early, which was a major plus. From the first phone call to the last day of the project, Remodel Works was highly engaged and supportive. For instance, we wanted a new Kitchen but did not have an idea of what to do. John De Luca designed a kitchen that exceeded our expectations. Ryan the project manager was straight forward, communicated well and got the job on time. Our new kitchen has made it the center of our house. Prior to the remodel, the family would seldom utilize the Kitchen unless it was for cooking. Now it has become the hub our home. Friends and family are amazed at our new kitchen. We constantly receive positive feedback about the design and color schemes. Remodel Works is a professional company, and I will utilize them again for any house remodels.