GroutPro

After 26 years, we just could not keep our shower looking clean. There was buildup of soap in the grout lines, erosion of grout and the white tile just wasn’t all that white anymore. We tried several different cleaning products to get the tile clean, but a major fail. So based on the reviews here, we decided to give Charlie a call. He came out promptly and gave us an estimate. His pricing was reasonable so we scheduled the job. He totally restored the tile and the grout in the shower, counters and tub enclosure back to their original state. While we would have loved to have remodeled our bathroom, the cost was prohibitive. We just couldn’t stand how the tile looked. Now, thanks to Charlie and a mere fraction of the cost, our master bath looks great and we can now put off a major remodel for a few more years. Money well spent and if you are hesitant in any way, don’t be. Call Charlie now.

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Charlie was punctual and did an absolutely amazing job!  I was getting a new glass shower enclosure and after having the old one removed, Charlie cleaned and restored all the tile and grout.  It looks like new!  I could hardly believe it.  Highly recommended!

Gary arrived on time to give me an estimate, and Connie arrived when she said she would to do the job.  I saved about $600 by calling GroutPro because another company that does the same kind of work tried to sell me services which, according to Gary an Connie, are unnecessary. 

Brian and his helper arrived at 9:30 A.M. when scheduled.  They immediately went to work on removing the old grout.  They worked steadily until about 4 P.M. with a break for lunch.  We found Brian to be particularly congenial and accommodating.  Even though he did a couple of extra things, he insisted on sticking to the original estimate.  The only negative about the whole process was that it was a bit difficult to reach him to schedule the original estimate.  But the workmanship was excellent, and our 13 year old kitchen counters now look as good as new.  We would certainly use Groutpro if we need similar services in the future.

Charlie just sealed and restored the tile floors and sealed the grout in our hallway, bathroom and kitchen areas. In addition, he made a precarious tile cut to even off an edge for carpeting.  I can't say enough good things about Charlie.  He is dependable, reasonable and is great at what he does.  He took the time to go over cleaning methods.  He even found a leak behind our refrigerator that needs to be repaired.  I would no hesitate to recommend or use him again.  Thanks Charlie!

Charlie Smith was by far the most responsive and best-priced of any tile and grout vendor that I spoke to. Although he didn't have many reviews, they were all five stars so hiring him seemed like a good gamble. He showed up right on time, was extremely polite and professional with my wife and wrapped up the work at the promised time. He honored his estimate and gave us a good price on some additional work in the same bathroom. His workmanship was top-notch - no tile damage and really clean caulking seams around all borders. The quality of the caulk material was clearly far better than the stuff I've bought in the past. I'll definitely be calling him again for my next tile or grout maintenance work.

Charles arrived right on time, got right down to work and brought a fan to dissipate any odors. He was very professional, worked hard and did a thorough job.  He explained to me the proper care and cleaning of the tile and left instructions for future reference. I am very pleased  with the results, as the tile and grout look beautiful. I intend to have Charles come back to do my kitchen. I highly recommend Grout Pro!

I thought about ripping all the porcelain tile that we have in the entry, laundry room, powder room, kitchen, hallway and family room because the grout had gotten so dirty-looking it ruined the whole look of the floor.  Charles Smith, Grout Pro, came and looked at it, and assured me he could bring it back to like-new condition, and he was right!  He worked alone the first day, and brought his wife along to help for the next half day, and they got into every nook and the tiniest grout lines.  I was amazed, my husband was amazed that it did, indeed, look just like it did when it was first installed.  And it was a bargain compared to ripping it all out and replacing it with something new.  Charlie told me how to make sure it stayed looking this good, as well.  I'd have him back in a heartbeat.

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Arrived on time, worked diligently, brought a fan to dissipate any odors, and did a thorough, professional job. He instructed me on the proper care and cleaning of the tile. The tile and grout look fantastic! I highly recommend this company.

The job was perfect. I'm really happy to be able to use my shower again with the tile looking beautiful and the leak repaired because of a great grot job. Like new.

GroutPro isn't a big company. It's nice to have that personal interaction. They did good work.

It was a positive experience. He showed up on time. He spent a long time providing a detailed estimate. It was not rushed, and he looked at everything I wanted to look at. He was very thorough, and seemed to know what he was doing. He was not pushy, and was quick to give me the estimate. He is licensed for his trade.