24-hr Emergency Service Full Service General Contractor Insurance Repair Contents
24-hr Emergency Service, Bio-hazard Remediation, Contents, Fire, Flood, Full Service General Contractor, Insurance Repair, Mold, Remodel
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Generation Contracting provided the most professional home repair service that I have ever experienced!
This job started as a insurance claim under USAA insurance for the leaked caused by a neighbor's faulty hot water heater. Generation Contracting was one of only a few preferred provider of restoration services for USAA in the San Diego County area. When talking with USAA insurance, they mentioned that Generation Contracting was their only provider that did not have any complaints.
The scope of the job was large since the water damage took out the entire kitchen, all of the flooring, part of the roofing, and a large section of drywall in the living room/dinning room.
The drying and demolition process was completed by another company.
Our experience with Generations started with the estimate process. Their quote for the work was at or better than the other 4 companies that we had requested estimates from. After the estimate process, they were highly reasonable in their pricing after we decided to upgrade many of the items in the condo above the builder grade items that were damaged. We received great deals on the cabinets and drywall work.
As contractors, they are highly knowlegeable and will provide good recommendation on what or what not to do during the renovations.
In every large job, there will be some minor issues that will arise. All of our issues in this job was caused by some of the subcontractors, and Generation Contracting was always highly responsive in correcting the issues. They also took care of any problems at a standard higher than expected. Their standards for work is higher than almost every contractor or repair business. All inquiries were handled almost immediately and sometimes after working hours if needed.
When I changed the project towards the end of the process, Generation was highly reasonable and professional with the cost of the additional work orders generated by the change. They were also very upfront with all the recommendations and the cost of each of the options provided.
Their billing was highly professional as it was handled by a full time employee at their offices.
I will definitely higher or recommend Generation Contracting for any work that I need done in the San Diego area.
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