Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
JEANNE L.
09/2006
custom furniture
 + -1 moreThe bookcase arrived, I carried in home to my garage and there realized it was not like the picture at all. I called the store to state my disatisfation to find that the phone had been disconnected. I then called my bank to Stop Payment on the check that I had written for the remaining half of the cost. I then drove to the store and found the manager there, not understanding why the phone was disconnected, and told him of my disatisfaction. He insisted that the bookcase was exactly as pictured and ordered. IT DID NOT; and words were exchanged. The bookcase was not just the correct style, the paint was chipped, and some of the material used was "knot-holed" and rough. Mr. Sahebalzamany picked the bookcase up and told me that I would have to pay a 50% restocking fee. He kept the half payment that I paid upon ordering. DO NOT DO BUSINESS WITH THIS STORE. If I had the time, I would take him to Small Claims Court.
Description of Work: I ordered a custom bookcase selecting the style from a picture that was presented to me. The style was called "modern" with simple straight lines. My order also requested that it be painted black; I took in a shelf from a bookcase I own as an example of the color and finish that I wanted. I paid for half of the cost.
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$636
Contact information
4270D ROSEWOOD DR, Pleasanton, CA 94588
Licensing
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Service Categories
Furniture - Custom Made,
Cabinet Making
FAQ
WOOD A'FAIRE is currently rated 1 overall out of 5.
No, WOOD A'FAIRE does not offer free project estimates.
No, WOOD A'FAIRE does not offer eco-friendly accreditations.
No, WOOD A'FAIRE does not offer a senior discount.
No, WOOD A'FAIRE does not offer emergency services.
No, WOOD A'FAIRE does not offer warranties.
Contact information
4270D ROSEWOOD DR, Pleasanton, CA 94588