About us
Certified Arborist Specializing in all phases of tree care. We service Walnut Creek and the surrounding cities of the Diablo Valley. Our goal is to protect and maintain your trees health for a safe and valuable existence in your landscape. We are also experts in the safe removal of trees when necessary. Our experienced arborists create a safe and professional work environment. Quality Tree Care is owned and operated by an I.S.A. certified arborist that has been serving the Diablo Valley for over ten years. We serve both residential and commercial properties. Don't trust your tree care to any tree service. Proper training and education are essential to the longevity of your investment. Quality Tree Care is Certified, licensed, bonded and fully insured.
Business highlights
Services we offer
Tree pruning, planting & fertilizing. Stump grinding. Tree hazard evaluations, removal, shaping
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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Joe of Quality Tree Care visited, and we talked about what I would like to have done: cut up the tree so that the branches high in the air were all on the ground, cut up the branches into fireplace-sized logs, and get the tree off the trail. Unfortunately, only the first of the three requirements made it into the contract. I naively assumed that "cutting up the tree" would include "into fireplace-sized logs" and "off the trail." As soon as all the wood was on the ground, the job was declared finished. I was left with huge logs on the ground, the trunk still encumbering the trail, and a lesson in contracts: imagine the absolute minimum amount of work required to satisfy the letter of the contract, and don't expect anything more.
The way in which the workmen initially approached the task was somewhat disconcerting. They tied one end of what looked like a pretty small rope to the huge tree down the hill (trunk diameter approximately 4 feet), and the other end to the trailer hitch of an old Honda Accord at the top of the hill. I could only imagine that if the tree started to roll down the hill, either the rope would break or the car would be pulled down with the tree. I didn't feel that I was in a position to tell these men how to do their job, but when Joe appeared at the work site, it seemed that he questioned that arrangement as well.
They started work around 3:00 pm on a Friday, and had not finished by quitting time. Their last words were, "See you Monday." Monday came and went with no one appearing and no phone call. The next Monday came and went with no one appearing and no phone call. On Wednesday I got a phone call, "See you on Friday." Four men appeared on Friday and cut up the remainder of the tree so that all the wood was on the ground.
Cutting up a massive oak tree lying on the ground, with several load-bearing limbs, is a hazardous task best left to people who know what they are doing. I'm glad I didn't have to tackle that job myself, but I wish that all of the goals that Joe and I talked about had made it into the contract.
I would definitely have them trim my trees again and would recommend them to friends.
Licensing
State Contractor License Requirements
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