ASSURED WATER PRODUCTS

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I moved into a house which had a water softener unit installed by them. After moving in I called them to service the unit, which they did. They certified the unit as the best and in very good condition. However a few days later I continued to see water stains in all bathrooms. And worst, one day we had bad tasting water. I called them to complaint and they sent someone to look at it. He could not determine the issue and recommended and expert. The expert took a look and after some treatment of the resin and adjustments informed that alls good. He also recommended I install a water purifier. I did not since i wanted to see how good their service is before I buy more from them. However after a few days the bad/salty water taste issue reoccurred. Now I have left them 2 messages and they ignore my calls. I don't have to say any more...

I moved into a house that already had water conditioner and water purifyer. Phone number on water conditioner had Assured Water Products phone number. I called to inquire about service because I did not know anything about the products. The office personel were very professional and patient to explain what I had and what the cost was to service/repair it. They scheduled an appointment to come out that week and the serviceman showed up on time, thats unusual for most servicemen I have dealt with. He explained how the products worked, changed the filters and totally cleaned both the water conditioner and purifyer. He made some adjustments to the products for no additional cost and even gave me a senior discount, without me asking for it. This company is definately one I would do business with again.

I bought a water softener from Assured Water Products and it works great, once a year it needs to be serviced so Assure will call us and set up an appointment to come by. They always check the water content and give us the results right away, and if it needs to be treated they will treat it as well. Another part of the service is to clean the filtration system and to change the filter to a new one. We have been using this company for years and are very pleased with the service they provide and always find them excellent.

THE WORK WAS DONE VERY EFFICIENTLY AND THE SERVICE PERSON WAS ON TIME. HE ANSWERED ALL MY QUESTIONS REGARDING THE FILTER AND WAS PATIENT. HE EXPLAINED TO MY HUSBAND EACH STEP THAT HE WAS DOING.