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Abbey Carpet & Floor

Founded 1981 • With Angi since October 2009

3.7

(3) Verified Reviews

Business Details

Phone Number

Address

450 Lakeville St # F

Petaluma, CA 94952

Description

Family owned and operated. Financing available....

Verified Reviews

A few reviews for this pro...
5.0

08/21/2013


richard L.

So far, the floors look great and the project is on time. Gary at Abbey Carpet is very responsive and professional. Steve Potter who is installing the floors is doing a great job.

Description of Work
Is currently installing hardwood floors.

Category hardwood floor

1.0

01/05/2012


Pamela G.

It was horrible and I will never use them again. Ultimately, we ended up getting what we wanted but the owner of the business was very reluctant throughout the process. We had started with them about 8-10 years ago and ended up having a bad install. We had asked them to come out and fix it and they had reported to us that they thought that it wasn't that bad. They knew that we were planning to change the flooring over a period of time but they never let us know that the flooring that we had requested was discontinued when they came back to continue the work. So, we ended up having to change flooring. We had a split between the boards all the way down our hallway that had to be corrected. That particular issue was what I had them come out and inspect and they had said that it was no big deal. We ended up finding out that the person who had come to my house to look at it had stated in their records that the split was because of earthquake damage, which was a complete fabrication. They were going to end up putting a transition molding at the end of my hallway in a horrible location that was going to be an eyesore and it would have been so obvious that we had a different type of flooring. My husband had to deal with them very aggressively in the end and finally got the owner to come out to our house and replace the flooring in our hallway and install new flooring in our entry hall and adjacent sitting room. Ultimately, we ended up getting the flooring corrected and we now have beautiful flooring. There are a couple of places where there are gaps between the wall and the floor from the original install. The work from the original install was so bad and they knew who had done it but that person still works for them. We will eventually have to replace our bedroom flooring because it doesn't match the rest of the house. The new installer who came out really did a good job.

Description of Work
We used Abbey Carpet & Floor for installation of hardwood flooring in our entry hall, hallway and adjacent sitting room.

Category hardwood floor

5.0

10/12/2009


GARY B.

They were easy to get ahold of and prompt to schedule an in-house visit. They took measurements and presented me with options at their showroom. They have a wide selection of materials and were extremely responsive when a small problem occurred.

Description of Work
They tore out original flooring and installed wall to wall whole house carpeting and vinyl flooring in the kitchen. My contact was Gary, and he was wonderful throughout the whole process.

Category flooring contractor

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    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    American Express, Discover, MasterCard, Visa, Check
    Senior Discount
    No
    Warranties
    Yes

    Services Offered

    Flooring sales - carpet, hardwood, area rugs, laminate.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Abbey Carpet & Floor

    How is Abbey Carpet & Floor overall rated?

    Abbey Carpet & Floor is currently rated 3.7 overall out of 5.

    What days are Abbey Carpet & Floor open?

    Abbey Carpet & Floor is open:

    Monday: 9:00 AM - 5:30 PM

    Tuesday: 9:00 AM - 5:30 PM

    Wednesday: 9:00 AM - 5:30 PM

    Thursday: 9:00 AM - 5:30 PM

    Friday: 9:00 AM - 5:30 PM

    Saturday: 9:00 AM - 4:30 PM

    What payment options does Abbey Carpet & Floor provide

    Abbey Carpet & Floor accepts the following forms of payment: American Express, Discover, MasterCard, Visa, Check

    Does Abbey Carpet & Floor offer free estimates?

    Yes, Abbey Carpet & Floor offers free project estimates.

    Does Abbey Carpet & Floor offer eco-friendly accreditations?

    No, Abbey Carpet & Floor does not offer eco-friendly accreditations.

    Does Abbey Carpet & Floor offer a senior discount?

    No, Abbey Carpet & Floor does not offer a senior discount.

    Are warranties offered by Abbey Carpet & Floor?

    Yes, Abbey Carpet & Floor offers warranties.

    What services does Abbey Carpet & Floor offer?

    Abbey Carpet & Floor offers the following services: Flooring sales - carpet, hardwood, area rugs, laminate.