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Sunset Glass Co

4.6(
102
)
New Window - Single - For Business, Window Glass - Install or Replace, Mirrors - Install or Replace,

About us

Servicing: San Gabriel Valley Provides services for window repairs, mirrors, patio doors, shower doors, table tops and window screens.

Business highlights

Emergency services offered
27 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.6102 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
2%
2
1%
1
6%
Write a review
Showing 1-25 of 102 reviews
Alison G.
Mar 2021
1.0
I called this business three times; left three VMs over a period of three days. This vendor did not have the courtesy of returning the call. His website is unavailable.
Response from Sunset Glass Co

"Good afternoon, I am truly sorry for any inconvenience you have experienced. Angie's List (now Angi) has very recently gone through a massive site change, which caused us to miss your messages completely. We hope that you reconsider your review, given the circumstances. Please do not take your experience as a reliable representation of our customer service. Thank you."

H M.
Apr 2020
5.0
Yes, I recommend this pro
$700
Got an estimate the next day, scheduled the job immediately. Workers were prompt, professional, and courteous. They did the job and cleaned up afterward. Would recommend for replacing broken window panes.
Dee M.
Nov 2019
5.0
Yes, I recommend this pro
$275
I have a China Cabinet that needed to have the glass door replaced that was broken. Juan's crew came and measured and replaced the glass. After they installed the glass on the door, they made sure it was securely fastened. Was very pleased and happy with the outcome of the work.
Lyndane Y.
Mar 2018
5.0
Yes, I recommend this pro
We were very pleased with Sunset Glass Company's courteous and speedy service. They came the same day we contacted them via Angie's List and did their work without a hitch. It took very little time for them to perform the task. We particularly liked the fact they come over to the house with a sheet of glass and cut it on site to fit the window pane. Juan and his brother were great guys, too. Very easygoing based on our experience. Good quality and excellent service! I highly recommend Sunset Glass!
Yvette B.
Sep 2017
5.0
Yes, I recommend this pro
certainly knows what they're doing, very professional, very responsible, not a rip-off. thank you
Sal B.
Sep 2017
5.0
Yes, I recommend this pro
The job turned out to be more difficult but they completed based on original quoted cost! Love these guys.
Donna W.
May 2017
5.0
Yes, I recommend this pro
$265
Sunset Glass made three pieces of glass to go on top of furniture. I called, & two men were here within the hour to measure. The quote arrived a couple of days later, slightly cheaper than two I already had. I emailed Juan, told him to go ahead. He called the next day, the glass was ready & delivered that day. Fantastic service & it all looks great. I would totally recommend.
Toy H.
Dec 2016
5.0
Yes, I recommend this pro
It was fine. The workers were very professional and quick. The job took less time than what the owner quoted (3 hours instead of 5-6 hours). I still paid the amount he quoted for the 5 to 6 hour job. I would have thought he would have adjusted the amount given it took less time but he didn't. That was my only disappointment. The work was fine and I would use them again.
Yuri A.
Sep 2016
5.0
Yes, I recommend this pro
$275
Called Juan. Sharp, profesional, on-time, and great pricing. Couldn't ask for more. Highly recommend.
SHARON P.
Mar 2016
5.0
Yes, I recommend this pro
$400
Thieves broke the tempered glass on my back door one night. We had it covered with plywood, but I needed a quick replacement. The next morning, Juan came out to measure the opening and give me an estimate. He called back an hour later with estimates for tempered glass and laminated (as I requested). I went with the laminated, and Juan sent someone out to install it the next day. His installer (Gabriel) was very professional, and he did a great job.
Patrick L.
Feb 2016
5.0
Yes, I recommend this pro
$275
Punctual, knowledgeable, and fair priced. Worked hard, suggested cardboard instead of boarding up window. Kept us informed the whole way. Will use again.
Rodolfo O.
Dec 2015
1.0
$400
They did a poor job replacing the glass on my sliding door. The new glass cracked after a day or two due to the subpar workmanship. I called Juan, the owner of Sunset Glass, he said not to worry he will send someone to replace the glass shortly.  Later after several calls to find out when his employee was coming to repair the bad work, I finally reached Juan, he said he was on another call and will call back in five minutes....that was over three weeks ago and still no call back.  Now I have a cracked glass on my sliding glass door and lost $400.  I definitely would NOT recommend Sunset Glass Co.
Response from Sunset Glass Co

"[Member Name Removed], our employee had recommended the wheels on the on sliding patio door be replaced prior to installation of the glass panel. The old wheels made it difficult to slide the doors in either direction without the use of any excessive force. You declined to follow our instruction on said matter and only then after three weeks upon completion of the job did you actually contact me via phone to tell me your problem with the crack that had appeared on the glass of your patio door. Upon later inspection of the door I was able to verify my employee’s initial concern with the patio door’s old wheels. It was clearly stated that the glass had no warranty. Sincerely, Juan"

Brant K.
Dec 2015
5.0
Yes, I recommend this pro
$175
It was a small job during a busy holiday weekend and they were fast, punctual and did a professional job. I was treated the same as if I had a big job for them. I was very pleased with their service and would use them again.
Jennifer P.
Nov 2015
5.0
Yes, I recommend this pro
$600
unknown
Olga M.
Oct 2015
5.0
Yes, I recommend this pro
unknown
Juliana G.
Sep 2015
1.0
$89
unknown
Response from Sunset Glass Co

"I'm very sorry for the inconvenience and frustration that this miscommunication has caused you. Given the opportunity, I would be more than happy to assist you in completing your shower door installation. Sincerely, Juan"

Lina G.
Aug 2015
5.0
Yes, I recommend this pro
They didn't do anything but they came and looked the shower. It did some time but they did not charge they are very nice people and very prompt.
Ma C.
Jul 2015
4.0
$400
unknown
Glenn N.
Jun 2015
5.0
Yes, I recommend this pro
$1,400
unknown
Terrika B.
May 2015
4.0
Yes, I recommend this pro
unknown
Marilyn H.
May 2015
5.0
Yes, I recommend this pro
$2,200
unknown
Toni P.
May 2015
2.0
unknown
Johnnie M.
Jan 2015
1.0
Scheduling was so-so and they have no office for you to go to.  Because of this, communication is all done via the phone.  The owner's brother was who came out to do the work and I would not use them again.
Response from Sunset Glass Co

"Thank you for taking the time to review our business. Your feedback is important to us as we are always striving to provide the best possible experience. We apologize for the poor workmanship and communication. This issue has been brought to our attention over a year later and perhaps repairs have been carried out. However, should they still be present and the client be willing, we would greatly appreciate the opportunity to correct the situation."

TIM J.
Jan 2015
5.0
Yes, I recommend this pro
$350
I called Juan on a Friday and he came out an hour later to give an estimate. This broken window was the indoor pane of a double paned window (3.5' x 6'). His estimate was $350 but he'd have to order the glass so he couldn't do it until the next day. I had to put it off for 2 days which was fine for him. He showed up on time and removed the broken window but said he' have to take the frame back to the shop to repair. An hour and a half later he was back with Ivan to assist him in installing the heavy window which took 10 minutes. They were both very polite and thorough. The job couldn't have gone better.
HOWARD 'PATRICK' D.
Jan 2015
5.0
Yes, I recommend this pro
$72
unknown
Showing 1-25 of 102

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Sunset Glass Co is currently rated 4.6 overall out of 5.
Sunset Glass Co accepts the following forms of payment: CreditCard
Yes, Sunset Glass Co offers free project estimates.
No, Sunset Glass Co does not offer eco-friendly accreditations.
No, Sunset Glass Co does not offer a senior discount.
Yes, Sunset Glass Co offers emergency services.
No, Sunset Glass Co does not offer warranties.

Contact Information

1401 Sunset Ave, Pasadena, CA 91103

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