Poorly. I had used JM several times with varying degrees of problems but on this day they chose to deliver an expensive arrangement that was well past its prime. When I called to complain, the staff and management could have cared less about what they delivered and attempted to waive it off as a casualty of the popularity of their company.
Description of Work: Ordered flowers for delivery over the phone for my wife for her birthday, which coincided with the birth of our first child.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$150
Katrina Z.
10/2008
5.0
florists
 + -1 more
It was a very easy transaction. I visited their website to get an idea of what I wanted and called ahead to place the order. The woman I spoke to was helpful with suggestions of what was fresh and new to include and had it ready when I stopped by to pick it up.
Description of Work: I have used them in the past and loved their work. Honestly, I cannot imagine a florist's work that is more beautiful. Their work is unique and elegant and European. They deliver, but I do not usually have their flowers delivered because I like to deliver them to friends myself to see the look of amazement on their faces when I hand them their gift. This time I purchased a beautiful hand-tied arrangement in a vase for a friend who had just gotten engaged. You can buy cheaper flowers, of course, but I don't think you can get more for your money anywhere else when you consider the artistry that goes into these arrangements - many of the flowers are even homegrown by the owner!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Dawn S.
08/2007
2.0
florists
 + -1 more
After seeing a positive report and lovely website for this florist, I was excited to look into their doing the flowers for our wedding. I was told to come in anytime and to discuss the situation in person. I did go in, sat down with their representative, showed her pictures, and discussed our ideas. She said she would get back to me with a quote. She never did. When I called and left a message for her, the call was not returned.
Description of Work: Jacob Maarse was not hired to do the flowers for our wedding.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
MARY H.
12/2005
5.0
florists
 + -1 more
Pasadena's best florist. Beautiful color and great flower selection.
Description of Work: Beautiful Floral Arrangements!
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Service Categories
Florists
FAQ
JACOB MAARSE FLOWERS is currently rated 3.9 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
JACOB MAARSE FLOWERS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, JACOB MAARSE FLOWERS offers free project estimates.
No, JACOB MAARSE FLOWERS does not offer eco-friendly accreditations.
No, JACOB MAARSE FLOWERS does not offer a senior discount.
No, JACOB MAARSE FLOWERS does not offer emergency services.
No, JACOB MAARSE FLOWERS does not offer warranties.
JACOB MAARSE FLOWERS offers the following services: FLORAL ARRANGEMENTS, WEDDING FLOWERS, CORPORATE EVENTS.