ALTADENA LOCK & KEY SHOP

Locksmith called at appointment time, 10 am. He asked to reschedule for 2 pm. I agreed. But at 2 pm, the locksmith did not show up. Nor did he respond to my text and phone call to ask for an update. I have always heard this company is solid but there is no excuse for this kind of service experience. I will not be contacting them in the future.

This company sent someone within an hour. He changed out the lock quickly and efficiently.

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Luis arrived as agreed. Very friendly and professional. Explained what was wrong and quickly resolved the issue. He also had a new lock that I purchased and he put onto the carport storage unit. Saving me time. I would use his business again.

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Called the shop first thing in the morning to schedule re-key of my house.  Made the appointment for 11 AM the same day.  Manuel showed up on time and ready to work.  He gave a quote of $45 for the call and $10 per lock to be re-keyed.  6 locks had to be re-keyed, plus he made me some extra keys.
He was done in less then an hour.

Me and my roommate stupidly locked both our keys inside the house and called Altadena lock & key shop for a simple lockout request. Manuel arrived within 30 minutes and had us back in our house in under 3 min! Very courteous and professional. Price was the best I saw (and even better than getting a window screen replaced, which I considered) and I recommend them highly!

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Arrive on time was very professional job was done within an hour as mentioned and his clean up was excellent his warranty was call me anytime would recommend them to anyone and everyone thanks Manuel for the great job

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Fantastic service. I left the deadbolt there and picked it up that evening. Gave me three keys to go with it. Fantastic. Also, I didn't know Emtek were fixed handles - thought you could switch between a right and left swing door. So after talking with the nice gentleman (don't know his name), he said he would try and see if they could switch out the springs and get it to work. I have to go and pick it up. I've used them before (home calls and in-store work) and will continue using them.

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It went very well. I had to call to find out that he was on his way from another job. A call from them would have been nice. the work was well done.

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He was very professional and very kind, he made a very cute for my mother who is two years old, I won't always use in the future and for all that he did it was very reasonably priced

I needed a to rekey my car because I lost my keys. When I called they where nice, professional and attentive . They gave me a quote of $250 to rekey my car and give me 2 keys. They explained that the price was high because the key had a microchip. When they asked for my location they told me that I was too far and they do not service that location.

The door lock was hard to open. He repaired the lock so it is now very easy to use the key to open the lock.

It's a family business. Dad came out to look at the locks and bid; went back to shop to make keys; son delivered and made sure they all worked correctly.

Prompt service and very reasonable price.