Reviews
2.01 Reviews
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Showing 1-1 of 1 reviews
Virginia M.
May 2013
Travel Agencies
The travel agency-I had a ticket and I was physically unable to use it-the agent said I could get my money back for the ticket if I could provide a medical note proving my inability to travel. She then said No, they would not refund my money. I'm assuming that she would not receive commission if I got a refund. She didn't seem to push it enough or even ask strongly for the refund from the airlines.
I have had issues with the front desk when it came to questions about my early payment on my bill, and how to pay, etc.
I've had to have someone come out and fix a MAP machine when I tried to use it in the past.
Auto Insurance- My truck was hit, not major, but it was the other vehicles fault. It was handled by someone out of Colorado Springs by phone. The other vehicles insurance company was not going to pay, and the agent would call me after hours and she always sounded overwhelmed. I was then told that my claim time period had ended and that I was unable to collect because the time had expired. I just felt that they were uninterested.
I'd rather deal with a local agent.
My house insurance is coming due, and I am going with a new company.
I have had issues with the front desk when it came to questions about my early payment on my bill, and how to pay, etc.
I've had to have someone come out and fix a MAP machine when I tried to use it in the past.
Auto Insurance- My truck was hit, not major, but it was the other vehicles fault. It was handled by someone out of Colorado Springs by phone. The other vehicles insurance company was not going to pay, and the agent would call me after hours and she always sounded overwhelmed. I was then told that my claim time period had ended and that I was unable to collect because the time had expired. I just felt that they were uninterested.
I'd rather deal with a local agent.
My house insurance is coming due, and I am going with a new company.
Licensing
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FAQ
AAA TRAVEL is currently rated 2.0 overall out of 5.
No, AAA TRAVEL does not offer free project estimates.
No, AAA TRAVEL does not offer eco-friendly accreditations.
No, AAA TRAVEL does not offer a senior discount.
No, AAA TRAVEL does not offer emergency services.
No, AAA TRAVEL does not offer warranties.