Door Pros

The worker was very professional and I'm glad I hired this company. They took the doors off, which was not easy, and replaced the wheels on the bottom of the door with slightly larger wheels, which made them easier to open. They also cleaned out all the door tracks.

Our friends were staying in our condo and had a problem with the garage door. I called for service from Canada. This is a recipe for being taken advantage of - absentee owner needing immediate service. In the end the problem was solved for the service call of $95, no parts needed, no additional charges. My friends were most impressed by their professionalism. Would definitely use them again.

Excellent, they did a neat and clean job plus even programmed the garage door openner in my car!

I called Mark at 8:30 this morning and he said Rich would be out between 12-2. At 1:15, Rich arrived. He said, although I do need a new door, he can get mine working again, though he warned it would be a short-term fix. I decided to have him repair it. Not only did he finish in less than an hour, the door opens/closes 50% quieter now, rolls much more smoothly on the track and I have some, albeit temporary, peace of mind. He quoted me a price, told me it looked like I would need 2 little parts and what the total would be; and that was what it cost. This company is AWESOME, they have 24/7 emergency service, and when I start pricing bids for a new door, they will be the first company I call!

unknown

When we called, we did not know if we needed panel repair or adjustments, but we were pleasantly surprised with Wayne's expertise. Our garage door was not opening all the way and progressively worsened, until it did not work and had to be forcefully and manually opened and held up to get car in and out. It appeared to have some tampering (from attempted break-in), compounded by being slightly bent from the car backing into it, when it went unnoticed that it didn't completely open. Left a message for Door Pros at 8:30 Sunday morning and received a return call from Wayne at 9:15. He asked if we needed someone today or if Monday was ok. I told him I preferred today (Sunday) and he said he could be there in 60-90 minutes and told me the service charge to come out was $89, which would be deducted if a new door was needed. Wayne showed up on time, was pleasant and efficient. After accessing the damage, he thought he could repair for the cost of just the service call and he did. Not a penny more. Very impressed - Definitely recommend. Thank you, Wayne.

I tried several types of greases and lubricants myself prior to calling and the loud screeching would not go away. I called on 7/9 and was pleasantly surprised to hear they could send someone over in the afternoon but I was still at work so we agreed to the next day between 7-7:30am.
He arrived a little after 7am this morning - thanks for being so prompt!
He went right to work and even after the screeching noise was gone he kept testing the garage and applying more lubricant where he felt it was necessary. 
Job was completed quickly and quoted price was honored. I would definitely recommend Door Pros!

unknown

Was given a time frame of 11-1. He showed at 12:30. Not very personable but he got the job done. Took about three hours. It looks good and we are pleased.

Recently I decided to replace my 3 sectional garage doors with insulated ones.  A single car door, a double car door, and a 14' RV garage door.  When the house was built the contractor used the cheapest Wayne-Dalton doors available.  When the doors operated they vibrated and rattled despite how much lubrication I provided.  I called four different garage door companies for estimates.  All four companies responded and took measurements.  One company never got back to me with an estimate.  One company took a couple of weeks to provide an estimate.  The other two companies were very professional, responsive and competitive in their pricing.  In the end I went with Door Pros in Palm Desert.  The reason I went with them was that one of my garage doors is unusual in that it is a one car garage door that moves straight up the wall instead of rolling up parallel with the floor.  The door is on one side of an RV garage and the walls are 15' tall.  Previously, the door was manually operated and I wanted to install an opener.  Because the door moved straight up the wall this detail caused confusion with all the estimators except for Mark from Door Pros.  He knew exactly how and what opener should be installed.  Mark was professional and obviously very experienced regarding garage door installation.  On install day, the installer Wayne arrived on time and got right to work.  This guy knows what he is doing.  He apparently has been doing this for 30 years and it shows!  He did an outstanding job of installing the 3 doors over 2 days.  He even installed a brace on the RV garage opener trolley that the original installers neglected to add.  The new doors work great now and the insulation provided a significant difference not only for climate issues but sound insulation issues from street noise.  I highly recommend Door Pros for any garage door work.

garage door and opener. Called on a Saturday he came out within an hour and instead of putting in a whole new system ( as we thought we needed ) he was able to fix the old one and get everything to work ........we haven't seen this kind of professionalism in years ....... We were very lucky to find this company ,

unknown

It went very well I thought. We talked about if I needed a new door or just a repair and they were able to repair it. They came quickly and worked quickly and I thought the price was good.

They came out and found the problem. They made the correct adjustments and fixed the problem. He was timely on arrival, showed up when he said he would.

Fast, friendly, quality repair at a reasonable cost!  I highly recommend!

unknown

My garage door opener wasn't working. The garage door would close, but had to be opened manually.
The technician called me ahead of time to let me know when he would be arriving. He was on time. He was friendly and professional.
The job was completed in a timely manner and the price was fair. The garage door is working better and more quietly than it ever has.

They were on time and professional and followed up to make sure everything is okay.

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Excellent.

Highly recommend this company, no need to look anywhere else. Mark and April in the office were very helpful and professional. On installation day, Jose, my installer showed up early and began the project before I even arrived. Job was finished in a timely fashion and the installation looks great. They were able to use my existing door openers and eye beams, and the finished product is very quiet and clean in appearance. Couldn't be happier. Thanks Door Pros.

He knew immediately what the problem was and repaired it at once.  He also checked and lubricated the entire system.  I was very impressed with his professionalism and knowledge.  If I ever have another problem with my garage door I will definitely call them..

Mark came early at 12:30 for an appointment between 1pm and 3pm.   Immediately saw the problem.  Had all his tools with him.  Immediately set to work.  Got the door back into the track.  Then spent twenty plus minutes making adjustments to the door so it opened and closed smoothly.  Way way better than it had ever operated before.   Was done in less than 40 minutes.

I called them at 6:15 or so and I left a message and they called back and said they could have somebody out for me the next morning to at least help me out and my husband was out of town so I didn't have him here to help and so they did send somebody over the next morning and he was able to release the garage door and he determined that it was actually damaged in such a way that it could not be repaired and I elected to have a new door as the cost to repair and replace would be just about the same. They are responsive and fair and they were able to give me a little bit of discount for some particulars but they were very fair and very courteous and very supportive since my husband was out of town. I would use them again and I have referred them to other people as well because I was so happy with their service.