BEN'S PLUMBING
About us
We are a fully-licensed and insured, small family-owned, plumbing company that has been serving the Coachella Valley with excellence for the past 12 years.
Business highlights
Emergency services offered
25 years of experience
Services we offer
We provide service & repairs. No job is too small for us. We also specialize in flood prevention and drain-cleaning services if your sewer line backs up. We are the cleanest and most efficient plumbing company in the Coachella Valley.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.927 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 4% | ||
| 0% | ||
| 4% | ||
| 0% |
Showing 1-25 of 27 reviews
Arthur S.
Mar 2018
Arrived on time. Knew what was wrong. Fixed in about an hour. Labor charge was fair. Here is my concern--charged $185 for the replacement parts, which I found at Home Depot and Lowe's for about $40. I expected some markup on the parts, but not more than 4 times over the retail price.
Frank M.
Jul 2017
It was excellent. Ryan was the technician. He was very punctual and did it the same day. He was very professional and knowledgeable.
Stephanie B.
Feb 2017
Isaiah was tech. He came in a fixed it. He was so clean and neat! When he came in the shower, he brought a padded rug and kept his tools and his feet on that. He didn't make any mess! They were very prompt, I called them and they had someone out the next day. I would recommend them to friends and family members.
Charles H.
Dec 2016
VERY POSITIVE EXPERIENCE. SEE ABOVE FOR DETAILS.
Ann B.
Nov 2016
His men did a great job and got 3 toilets fixed on under an hour.
Mark M.
May 2016
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Jennifer M.
Apr 2016
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Judy C.
Mar 2016
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Chris B.
Feb 2016
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Daniel F.
Jan 2016
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Brian T.
Dec 2015
This is the third time I have used Ben's. Each time the technician has arrived on time, been easy to deal with and performed his tasks professionally.
John K.
Jul 2015
was a very good experience, will use them again
Elly K.
Jun 2015
unknown
James C.
Jun 2015
comm first day the tech sent removed my old sink and garbage disposal but was unable to do anymore.. Plus he snaked my drain. All of the above worked took about 45 minutes The tech charged 2.5 hours at a cost of $92.00 an hour. Ouch! The owner compensated me and the following day did not charge me for the work done. The techs that came the next were not friendly, I wasn't sure why til it came to pay the bill. I made a comment that I wasn't satisfied with the craftsmanship ..and one of the techs said to me, " we don't care to have your business, we're not getting paid for this ". I was amazed at the boldness of his comment. I requested a call back from the owner, which I didn't receive. I wanted to give him a chance to make things right and to show me that his company gives excellent customer service.
Gilbert L.
May 2015
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Lois L.
Mar 2015
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C A.
Feb 2015
See above. Flawlessly!
Pamela M.
Jan 2015
They are excellent. I have used them quite a bit last year, but I have been using them for several years now out here. So, I am very pleased with them. They are very good. I like the guys. I always plan on calling them when I need something. He did not charge me for the last time he came out. Usually, his charges are reasonable.
ALAN D.
Nov 2014
Our home is in Indio. After speaking with Ben Heskett, the owner, about the problem with our shower, we scheduled a service call for the next morning. Ryan Heskett, Ben's son showed up early with the right parts and tools for the repair. While he was here we had Ryan upgrade both toilets and the outside hose valve. The shower valve cartridge cost $87. Each toilet kit was $78. The hose valve was $21. Total parts: $264. Labor was 1.25 hours at $89/hour or $111. The total bill came to $375. The work didn't actually take 1.25 hours but included travel time. Ryan turns out to be a personable, highly skilled young man who demonstrated a respect for our property and a welcomed professionalism. I'd highly recommend this company.
Thomas G.
Sep 2014
unknown
John F.
Jul 2014
unknown
Bill W.
Jun 2014
Very fast response. I called him in the middle of the day and he said he could install it that afternoon. Very good workmanship, he replaced all lines including adding unions so the lines could be removed in the future. Carefully replaced existing vent line which was falling down. He screwed everything together too. Solder work was excellent. I thought about doing the job myself, but I could never lift the unit onto the platform, plus I would have to dispose of the old unit, and I could never do such a good job soldering, and I would have tried to use the old piping (not a good idea). At first the price seemed a little high, but in retrospect it was well worth it. You get what you pay for.
Milt J.
Jan 2013
Overall experience was excellent and will definitely use Ben again if necessaty.
Sheri B.
Nov 2012
He was prompt, worked quickly, and was very neat and clean. I had no problems with them. I have used them numerous things int he past to satisfaction.
Glenn D.
Sep 2012
We paid $1,000 and the other work is pending. He was fine. He did an excellent job. We already have him lined up to do some other work.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
BEN'S PLUMBING is currently rated 4.9 overall out of 5.
BEN'S PLUMBING accepts the following forms of payment: CreditCard
Yes, BEN'S PLUMBING offers free project estimates.
No, BEN'S PLUMBING does not offer eco-friendly accreditations.
No, BEN'S PLUMBING does not offer a senior discount.
Yes, BEN'S PLUMBING offers emergency services.
No, BEN'S PLUMBING does not offer warranties.