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Approved Pro
Approved Pro

DrainMasters

Sewer Main Clearing, Septic System - Install or Replace, Septic System Repair,

About us

DrainMasters, is your solution to all your plumbing needs. We ensure your complete satisfaction. We have over 17 years of experience and have been servicing the greater Ventura County. Please call us today and guarantee your properties plumbing happiness!

Business highlights

Se habla espanol
16 years of experience

Services we offer

Drain Clog or Blockage - Clear, Drian Clogs , Main Lines, Plumbing Issues, Slab Leaks

Amenities

Free Estimates

Yes

Reviews
4.290 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
13%
3
3%
2
1%
1
9%

Filter reviews by service

Showing 1-25 of 90 reviews
Mark S.
Jul 2025
5.0
Septic System - Install or Replace - For Business
$60,000
The 50 year old septic system for our home was breaking down. Not just the tank itself, but the leach lines were crumbling. Drain Masters completely overhauled the system and despite the expense we are very satisfied.

Jeannie R.
May 2025
1.0
Septic Tank Cleaning or Pump Out
They charged me $975 to pump the first 12 gallons and wanted another $900 to finish pumping so it ended up being over $1,800. They were also very pushy with trying push additional services for over $2,000.

Maria P.
May 2025
5.0
Faucets, Fixtures and Pipes Repair or Replace
They are very professional, they came right away and repaired and replaced my kitchen faucet that was leaking bad. On time and great prices. I will definitely be calling them again for my plumbing needs.

Cathy P.
Feb 2025
5.0
Faucets, Fixtures and Pipes - Repair or Replace - For Business
Very efficient and professional and my job was completed in a timely manner. I would definitely hire them again for any of my plumbing needs.

April E.
Aug 2024
0.5
Sewer Main Clearing
$650
PLEASE BE CAREFUL OF THIS COMPANY. When two employees came to my house allegedly to clear the main sewer line, I was nervous about signing the contract a second time, so one employee stood in the doorway and blocked my ability to escape while another employee backed me up against a wall while standing an inch from me so I could not move; threatened me that I better sign the contract; and forced me to sign a contract under protest, which I wrote on the contract, even though I was not given the chance to review the contract or the work they claimed to have done that day but did not. Then, when I tried to take what I was told was my copy of the contract from the clipboard it was attached to, the employee, without asking for the contract back, balled up his fists and moved them toward me and I really thought I was going to be hit. The employee then suddenly pulled clipboard with the contract out of my hands so hard that the invoice ripped and I lost my balance and had to step back and to the side to stop myself from falling. It was very terrifying since I was in my own home and the only people around were the two employees who were both much bigger than me. It started when I called them to clean out a main sewer line. While there, the employees said I had roots in my main sewer line and I needed to have the main line hydrojetted. (As it turned out, there were no roots in the main line according to another plumber.) The employees kept trying to tell me that I needed things I actually did not need. For example, they said I needed a new toilet that was already relatively new. They said I needed a new drain pipe that would cost $6,000.00 before I asked a lot of questions, after which they finally said I did not need a new drain pipe. I had signed the contract for a first time when they told me what needed to be done. Though I did pay them, I told them I did not want to sign the written contract a second time due to the things they said to me. That is when they threatened me and corned me against a wall and forced me to sign the contract under protest. As it turned out, they did not clear out the main sewer line. I ended up having to hire another company to come to and actually clear out the main sewer line. When I called the police, they said it was not a criminal matter but a civil matter and I could go to court. Please beware.

Mary N.
Jul 2024
0.5
Faucets, Fixtures and Pipes Repair or Replace
Horrible! I had a terrible experience with Drain master. I hired them for two faucets installations, but they left the job incomplete and caused more damage. The plumber insisted on being paid upfront, so I paid over $250 to have two faucets repaired. He promised to come back and finish the job, but he never did. When I tried to follow up, I was ignored, and the manager was incredibly rude and insulted me. Despite my attempts to get the work completed, they refused to return and finish the job, all on the text messages. I was left with damaged plumbing on the two faucets, hired another plumber to repair and finish the job. I lost so much money on this simple project. I strongly advise against using this company; they are unprofessional and unreliable. Save yourself the trouble and find a more reputable plumber
Response from DrainMasters
"Mary, we reviewed this with you and we have no record of servicing you. we provided you with an estimate and you offered our technician cash to perform as a "side job". our technician said he couldn't do that and left your home. The text messages you showed to us, are to someone else which we have no affiliation with. Please remove your review as it does not pertain to our business at all. We warranty all of our work and we wouldn't have installed two faucets for that amount."

ERIK W.
May 2024
4.5
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
They were good.

Natalie B.
May 2024
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Same day schedule and the work took less than an hour on a Saturday.

Chris W.
Feb 2024
5.0
Water Main - Install, Replace or Repair
Yes, I recommend this pro
Came quickly and had the job complete the same day. Thank you Drainmasters!

Richard T.
Dec 2023
1.0
Drain Clog or Blockage - Clear
$1,850
I think the workers were well meaning, but they failed to unstop my kitchen drain. They tried by using a hydrojet but did not clear the blockage. They wanted over $3000 to connect another cleanout location in my front yard to try again. I canceled them and got another plumber who got the job done in less than an hour. They have not refunded my deposit.

Chuck B.
Aug 2023
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
$1,200
Came out the same day I called them. Did the work at that time. Balt knew what he was doing and did a nice job. More things ended up needing doing, but the plumbing was over 40 years old, so not surprising. Quickly took care of unexpected problems and didn't let anything bother him. I felt the price was a bit high, but then I haven't used a professional plumber in many years.

Eduardo F.
Oct 2022
5.0
Drain Clog or Blockage - Clear
Yes, I recommend this pro
Great service. Very proficient and efficient in their trade. Provided great information on the work being provided. Will definitely be calling these guys for any future services needed.

Evelyn C.
Jan 2022
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
$2,100
Cost of water heater was higher than expected but service was great!

Randy B.
Oct 2021
5.0
Drain Clog or Blockage - Clear
Yes, I recommend this pro
Great company, Balta really knows his trade. Would recommend to everyone. Good personable staff.

Bill P.
Jun 2021
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
$20,000
I had to have sewer drain pipes under my slab foundation replaced. I got quotes from two vendors and chose Drain Masters as they understood the effort needed and provided reasonable options using newer techniques to cut down the cost. Felix was the lead for my project and did a great job. He was very communicative and managed his team and the project well. There was a follow on fix needed which they identified when doing a final check. I would not have ever noticed it but they did and took care of it quickly. I highly recommend.

Cameron T.
Jun 2021
5.0
Drain Clog or Blockage - Clear
Yes, I recommend this pro
They did a great job.

Kenneth C.
Oct 2020
5.0
Yes, I recommend this pro
Bad odor in laundry room. Service person was able to locate it and offer suggestions to correct the condition

Tom F.
Jul 2020
0.5
Drain Clog or Blockage - Clear
$180
They did not get the job done. Charged me twice as much as quoted. I fixed the problem with a garden hose in 10 minutes.

Gabriela S.
Jul 2020
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
My disposal broke and leaked all over!! Right after dinner, when I began to clean up my disposal just stopped working, noticed the leaking a few minutes later. I called DrainMasters and left a message. Within 10 minutes, I received a call back to schedule an appointment for the next morning. The technician came on time and was friendly, courteous, and polite. He assessed the problem within minutes and gave me a straight forward quote and turn time. Technician went out of his way to confirm all was in working order when the job was done. I am calling them back to have my fixtures updated. Thank you!!

Elena S.
Mar 2020
4.0
Drain Clog or Blockage - Clear
Yes, I recommend this pro
I had a clogged storm drain. The company returned my call right away and send the technician on the same day. Felix seemed to be knowledgeable and gave me options upfront. He came back with a helper the next day with a snake camera and a water blaster. They figured out that my 6”D pipe got melted and warped during the fire. They removed the damaged end and replaced it with 10’ of new pipe same day. They hauled the trash away. Per my request, Felix took pictures of the job process for me to submit to the insurance company as we are still mending the property after the Woolsey fire. The company has performed excellent in every aspect while others did not return my call so promptly or did not have required equipment but I would encourage one to collect more bids if not in a rush. I paid $2250 for the job and I had nothing to compare it with.

EARL D.
Mar 2020
1.0
Drain Clog or Blockage - Clear
Drain Masters was the worst experience with a plumber I have ever had. I was charged over 1000% mark-up for parts compared to my local hardware store, I was charged over $350 to have a couple drains snaked AND the plumber broke my toilet and was told the entire toilet would need to be replaced at $675. I ended up fixing it myself with a $5 part. Drain Masters is a Rip Off!

Kailey M.
Feb 2020
5.0
Drain Clog or Blockage - Clear
Yes, I recommend this pro
Felix did great work. He was very knowledgeable and helped us save money by fixing the disposal we already had! Very happy we got him and trust him!

Marti F.
Jan 2020
5.0
Drain Clog or Blockage - Clear
Yes, I recommend this pro
Very efficient, suggested several options and cleaned throughly when finished. Explained cost as we went through the job, no surprises. Will use again.

Carole L.
Jan 2020
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
Good workers and pleasant characters. Did the work in a timely manner

Benjamin C.
Dec 2019
3.5
Drain Clog or Blockage - Clear
Yes, I recommend this pro
Courteous, efficient
Showing 1-25 of 90

Licensing

Licensed*

Trade License Number

960329

Trade License Locale

CA

Trade License Expiration

04/30/2027

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

DrainMasters is currently rated 4.2 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 8:00 AM - 5:00 PM Sunday: 8:00 AM - 5:00 PM

Yes, DrainMasters offers free project estimates.

No, DrainMasters does not offer eco-friendly accreditations.

No, DrainMasters does not offer a senior discount.

No, DrainMasters does not offer emergency services.

No, DrainMasters does not offer warranties.