MODERN CARPET CLEANING
About us
Founded in oroville in 1991 Modern carpet cleaning is Oroville''s oldest carpet cleaning company. We use some of the most powerful truck mounted carpet cleaning systems in the area. Combining excelent machines with highly trained technitions we are able to remove more spots and stains than other carpet cleaning companies. Give us a call today.
Business highlights
34 years of experience
Services we offer
clean carpets
Accepted Payment Methods
- CreditCard
Reviews
4.34 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 0% | ||
| 25% | ||
| 0% |
Showing 1-4 of 4 reviews
Cheryl M.
Jun 2014
We were very happy with the results of this service. Two large bulges in the carpet had developed over time and the carpet had to be re-installed and cut down in order to get rid of the bulges. The whole living area was also cleaned.
Mary S.
May 2014
It was a very large 5 piece sectional and was a big and difficult job. Other people told us it could not be done with out leaving water marks. However, they did it and now the sofa looks great. David is absolutely wonderful. David looked at some carpet that had faded from sunlight under 2 windows and stated that they do carpet patching and gave me a price. I also showed him 1 3" circle stain and a rust stain and he told me they could take care of that. I made an appointment. They called me back and said the owner had determined that the carpet would not be able to be patched due to the sun staining and cancelled my appointment, yet the owner never saw the carpet for himself. I was very upset as I was told that my carpet would be able to be patched and now it isn't. I was informed that David quit the company, which was disappointing since he did such a great job.
Response from MODERN CARPET CLEANING
"Thank you for the compliments on the quality of work we did on your sofa. And thank you for the compliments on David, he was a fantastic cleaning technition and we were sad to see him go. Him leaving had nothing to do with the company but was related to personal issues that he had. We are hoping that he returns at some point. On to the big issue you had about the faded carpet. I have been cleaning and repairing carpet for 23 years. I have come accross every type of carpet damage possible. My experience after attempting repairs for sun bleached carpet has been that it doesn't work. Not only does the sun fade the carpets next to a sliding glass door but it also deteriorates the backing of the carpet. Trying to seam in new carpet will leave an area that will come apart eventually. I even paid for new carpet in a livingroom a number of years ago because the patched area didn't look right and the long term customer was upset. Her comment was that if it couldn't be repaired properly that it shouldn't have been attempted and I had to agree with her. Please accept my apology that the cleaning tech agreed to do the repair. I should have been more clear with him on which repairs worked and which ones don't."
Taft P.
Dec 2012
Extremely well. Carpets were in bad shape and the previous two cleaning companies failed so miserable we figured we were going to have to replace them. They were fast, efficient, reasonable and thorough. Most stains did not come back as was case with previous carpet cleaners. The owner of the business spent time with us explaining the best ways to deal with spills and stains. He was professional and very personable. Would definitely use them again.
Katherine R.
Aug 2011
My husband and I are delighted with our experience with Modern Carpet Cleaning! From the initial call, Rich was able to answer all my questions and earn my trust and respect as a knowledgeable carpet cleaner. We felt confident leaving a key for the technician because we were not able to be home during the cleaning appointment. Our carpet is soft and fluffy, and most importantly - clean and healthy. I will not use another carpet cleaning company in Chico!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
MODERN CARPET CLEANING is currently rated 4.3 overall out of 5.
MODERN CARPET CLEANING accepts the following forms of payment: CreditCard
No, MODERN CARPET CLEANING does not offer free project estimates.
No, MODERN CARPET CLEANING does not offer eco-friendly accreditations.
No, MODERN CARPET CLEANING does not offer a senior discount.
No, MODERN CARPET CLEANING does not offer emergency services.
No, MODERN CARPET CLEANING does not offer warranties.