About us
( .COM Computers ) Our mission is to provide the latest in computing technology, with friendly, knowledgeable services, at the most competitive prices.
Business highlights
Emergency services offered
30 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- PayPal
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
1.02 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 0% | ||
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Filter reviews by service
Showing 1-2 of 2 reviews
Monica D.
Nov 2012
Computer Repair
I took my laptop in because it would not load up or start. It just kept going back to the startup window and asking me to have it perform some sort of system restore. Anyway, I tried for several hours over several days to get it to restore and turn on but had no luck, so took it to them because they are local. They kept it for about 5 days, never called me like they said they would, and I had to call them twice to finally find out they were done with it. They said they checked the hard drive and nothing was wrong, in fact it started right up for them and they had no problem with it at all. At one point I did get it to turn on and tried to download adobe digital edition and it would not download. They did get it to download at the store for me. I brought the computer home, tried to turn it on and had the exact same problem. Very frustrating to say the least. I am still having the problem and will now taker it somewhere else to be fixed.
Response from DOTCOM COMPUTERS & GRAPHICS
"I am so sorry you had this experience. This is not typical and as you can see on other sites, there are mostly very happy customer reviews. I do not have employees any longer and do all work myself to avoid this type of result. I hope you got things worked out. I would be happy to offer you a $50 credit at any time in the future if you would like to come back for something. Dane Nelson - Owner."
Jody J.
Sep 2010
Computer Repair
see above.
Response from DOTCOM COMPUTERS & GRAPHICS
"We never sold you anything except some antivirus software for a Toshiba with flame stickers on it. I have all the records. The machine was heavily infected each time we got it in to work on and was cleaned but the antivirus software was turned off when it came back in and re-infected. I'm sorry you are mistaken about the system purchase but no used nor new computer was ever sold to you."
Licensing
Insured
Licensed*
Trade License Number
82674
Trade License Locale
California
Trade License Authority
State of Ca B.E.A.R.
Trade License Expiration
10/26/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
DOTCOM COMPUTERS & GRAPHICS is currently rated 1.0 overall out of 5.
Monday: 10:00 AM - 3:00 PM
Tuesday: 10:00 AM - 3:00 PM
Wednesday: 10:00 AM - 3:00 PM
Thursday: 10:00 AM - 3:00 PM
Friday: 10:00 AM - 3:00 PM
DOTCOM COMPUTERS & GRAPHICS accepts the following forms of payment: PayPal, American Express, Check, Visa, Discover, MasterCard
Yes, DOTCOM COMPUTERS & GRAPHICS offers free project estimates.
No, DOTCOM COMPUTERS & GRAPHICS does not offer eco-friendly accreditations.
No, DOTCOM COMPUTERS & GRAPHICS does not offer a senior discount.
Yes, DOTCOM COMPUTERS & GRAPHICS offers emergency services.
Yes, DOTCOM COMPUTERS & GRAPHICS offers warranties.