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LOYAL HAND APPLIANCES

Real Estate Agents, Heating and Air Conditioning

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Showing 1-1 of 1 reviews

angelo T.
09/2008
2.0
heating & air conditioning/hvac, real estate agents
  + 0 more
I asked our warranty service for a second opinion. This time they sent a representative from Metropolitan Heating and Air Conditioning in Irvine. He was also on time, courteous and well groomed, This time I was with the rep when he took off the cover and we looked inside together. He asked what the first guy had concluded, and I told him about the sprinkler damage and the fact that I did not believe it since the area was dry and even had cobwebs in it. He looked me straight in the eye and said, "You are right." He proceeded to take out the burned/shorted parts, replaced the Dual Run Capacitor and the Hard Start Capacitor wired them in, and in about 40 minutes we had cold air in the house. This guy really knew his way around, He wired the parts as though he had done it a hundred times before. He saved me $3000 the cost of a new AC and.... our warranty service paid for the repair.
Description of Work: A representative from LHA was sent to our home by our home warranty company to investigate my air conditioner which was not working. The representative arrived on time, was polite and well groomed. After looking at the air conditioning unit outside for several minutes, he concluded that several wires were shorted and burned out because the AC was in the spray of the sprinklers. He reported this to the warranty service and they said they could do nothing about it because it was negligence and was my responsibility.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$60

    Contact information

    220 N BUCKSKIN WY, Orange, CA 92869


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Real Estate Agents,
    Heating and Air Conditioning

    FAQ

    LOYAL HAND APPLIANCES is currently rated 2 overall out of 5.
    No, LOYAL HAND APPLIANCES does not offer free project estimates.
    No, LOYAL HAND APPLIANCES does not offer eco-friendly accreditations.
    No, LOYAL HAND APPLIANCES does not offer a senior discount.
    No, LOYAL HAND APPLIANCES does not offer emergency services.
    No, LOYAL HAND APPLIANCES does not offer warranties.

    Contact information

    220 N BUCKSKIN WY, Orange, CA 92869