K & G APPLIANCE

I had to wait until dispatch called back to give me a new vendor. This time they gave me California Appliance Repair. They called with a few hours, came out the next day, ordered the part and were back to fix the dishwasher the day after K & G would have shown up the first time. The second time was the washing machine . I put in a claim online and were given K &G again! I had to call in and request that they give me a different vendor - and requested California Appliance Repair, but had to wait for dispatch to call to reschedule. In the meantime I checked Angie's list but there was no info - so I checked Yelp about K & G. There were 4 reviews - 2 perfect with short descriptions - 2 were awful with long descriptions - both from House Warranty clients. When dispatch called me to reschedule a different vendor, I requested never to be given K & G as a vendor - it had been 4 days and they still hadn't called... I told them about the reviews on Yelp about their #1 company and told them they should consider not foisting them off on anyone else. I requested - and got California Appliance Repair - who called me immediately - and a guy was out by that afternoon.