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DGL Air Conditioning & Heating
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
7 employees. No subs. Charges a flat rate. No travel charges. Service charges apply. Extra charge for after- hour’s service. May contact through email.
Business highlights
Emergency services offered
35 years of experience
Services we offer
Installation & repair of heating & air conditioning units. commercial ventilation & refrigeration. Energy savings agreements.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.016 Reviews
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Showing 1-16 of 16 reviews
J A.
Nov 2016
The owner was professional and thorough. He took measurements of each room and asked if there were any hot or cold spots that I would like adjusted. He created a plan for perfect airflow and adjusting the upstairs/downstairs temperatures individually. His crew was punctual, personable and hardworking. They covered the carpet and tile with protective material and cleaned up daily. The owner gave personal service to instruct us in using the new system. The system works AMAZING. On a hot day, I am cold in about 20 min. I love that I can turn on just the upstairs thermostat for hot nights. I like being able to control it with an app, too -- useful for pet owners who want to make sure their animals aren't getting overheated.
Carol M.
Nov 2016
All employees were very efficient and arrived promptly. The job was completed within a few days, as promised. There is only one item which remains to be taken care of and which we haven't followed up with DGL on because they were so swamped with new a/c installations during the summer.
We have an extremely small and cramped attic. It was necessary to install a new duct for the master bedroom and abandon the old duct. The installers informed us that we would need to have someone remove the register and repair the drywall; however, when we contacted a handyman for this he said it would be quite expensive because he'd have to crawl up into the attic and remove the duct from there before he could remove the register and repair the drywall. I notified DGL on July 28th that I felt it was their responsibility to remove the old duct and we would take care of the register removal and wall repair; however, I have received no response from them. I have not followed up with DGL on this since I thought I'd wait until winter to do so.
We have an extremely small and cramped attic. It was necessary to install a new duct for the master bedroom and abandon the old duct. The installers informed us that we would need to have someone remove the register and repair the drywall; however, when we contacted a handyman for this he said it would be quite expensive because he'd have to crawl up into the attic and remove the duct from there before he could remove the register and repair the drywall. I notified DGL on July 28th that I felt it was their responsibility to remove the old duct and we would take care of the register removal and wall repair; however, I have received no response from them. I have not followed up with DGL on this since I thought I'd wait until winter to do so.
Response from DGL Air Conditioning & Heating
"[Member Name Removed], Thank you for the positive feed back. I am glad you are happy with your system and the rebates that are coming your way. I would like to speak to you about the duct issue you mentioned above. Please call me at your earliest convenience, 714 279 9480 Thank you again for your business we look forward to working with you in the years to come. Gene Loflin, CEO DGL Air Conditioning and Heating Inc."
David W.
Mar 2016
unknown
Response from DGL Air Conditioning & Heating
"[Member Name Removed], Thank you for your review. I look forward to working with you in the years to come. Gene Loflin, CEO DGL AIr Conditioning and Heating Inc."
Sal M.
Sep 2015
Andrew returned emergency call on HOT Saturday afternoon for a leaky AC. Friendly and knowledgable, Andrew explained the work to be preformed. Work was completed quickly and AC system was tested before leaving.
Response from DGL Air Conditioning & Heating
"[Member Name Removed], Thank you for your kind words, Andrew is one of our best Technicians. We look forward to working with you in the future. Gene Loflin, CEO DGL Air Conditioning and Heating."
Robert M.
Sep 2015
Our central AC went out around 3PM on Saturday afternoon in the middle of the heat wave. I had good experience with DGL in the past and called them. As senior citizens with various health concerns, we were rather worried. Andrew and Chris responded to our home in less than an hour. They replaced the capacitor and two fuses and got things working again. From the initial call to completion was less than 90 minutes!! It was a wonderful experience.
SANDY C.
Apr 2015
unknown
Response from DGL Air Conditioning & Heating
"(removed member name), Thank you for your kind words. We strive for happy customers. Please let me know how we can help you in the future. Gene DGL AIr Conditioning and Heating."
Vanessa S.
Feb 2015
The guys did a great job of installing the system yesterday. I had a new system installed in a rental house I own and they were very nice to the tenants, they put down drop clothes inside and outside, they filled all the holes in the exterior walls with foam insulation and cleaned up all the loose cellulose insulation at the end of the day.
The only thing I noticed that I wasn't delighted about (but I understand) is that the flowers along my driveway were stepped on to get into and out of their large trucks and to unload the equipment. They had two HUGE trucks and I have an old narrow driveway. They couldn't really help but step on the flowers.
It was hard to get an estimate visit scheduled due to the distance from their Orange County office but it's worth trying to work around Gene's schedule. Because they've been trained and certified as acceptable contractors for the utility company rebate programs they look at things holistically. I was delighted when Gene, the president suggested I consider installing attic insulation at the same time. DGL could provide a discount to the insulation installation price when they installed it the same day as the heat pump install. He provided me with the paperwork for the rebate and a separate proposal and bill too. He made it super easy.
Everyone was very professional. Thank you Gene, Emilio, Branden, Kali and the fourth guy I didn't get the name of.
Blair
The only thing I noticed that I wasn't delighted about (but I understand) is that the flowers along my driveway were stepped on to get into and out of their large trucks and to unload the equipment. They had two HUGE trucks and I have an old narrow driveway. They couldn't really help but step on the flowers.
It was hard to get an estimate visit scheduled due to the distance from their Orange County office but it's worth trying to work around Gene's schedule. Because they've been trained and certified as acceptable contractors for the utility company rebate programs they look at things holistically. I was delighted when Gene, the president suggested I consider installing attic insulation at the same time. DGL could provide a discount to the insulation installation price when they installed it the same day as the heat pump install. He provided me with the paperwork for the rebate and a separate proposal and bill too. He made it super easy.
Everyone was very professional. Thank you Gene, Emilio, Branden, Kali and the fourth guy I didn't get the name of.
Blair
Response from DGL Air Conditioning & Heating
"(removed member name), Thank you for you review. Your kind words for both myself and my crew are very much appreciated. I am very proud of how professional all of my co-workers are. I apologize for the flowers that were damaged while the work was being performed, unfortunately this does happen from time to time, I am having Brittany add another year of service to your existing service agreement to help ease some of the pain of losing your flowers. Thank you again for your business. I look forward to working with you in the years to come. Gene Loflin DGL Air Conditioning and Heating CEO"
Vivian P.
Feb 2015
They were wonderful. They're small, little business. I had to use them through my community association, but I will tell you that they were very good. It wasn't anything I had control over, but I did use them and paid a little extra for several other services done by them while they were here. They were very very nice people, family business. It was through the association, and I have a small condominium converted apartment unit and I had to replace my heater. The association paid for about $975 or $1000 of it and then I upgraded it to a little better system, and I paid about $900 more for it, and they changed out my vent. It was sort of a little specialized deal because these were converted units, so it was a little bit more complicated. They did a wonderful job. First of all, they were very courteous, and they were having to deal not with just with me, but also with the community association. So, they had to get approval from them first. There were some delays but it was nothing that was their issue, it was our issue on our end, because we had things like there were pavings at the parking lot and so we had a delay thing. I have no complaints about what they did. They were very professional. There were some delays but they were not delays that were caused by them. They were caused by the community association because we had a three-way communication going on. As far as myself, personally I think they did a great job. I'm basing them on my personal interaction with them, not their interaction with the community association. I would hire them again. I found them to be very reputable. I think that's probably the part, they're very reputable, very professional, very friendly, very very helpful. I had a baseboard that needed to be cut down a little bit in order for them to put a new intake grill on and the guy that was here, he just went ahead and did it for me. He cut it down for me so that we could put the new grill on that it was fit. It was very hard to find the grills that I wanted to fit because these are old units going back to the 70. So, the one grill had to be special orders. They've been around for a long time. I looked them up also on Nielsen, I can't remember where else and I had they had good reviews of what people say. You might take a look at Yelp too to see what they're saying. I was pleased with the attention to details that they did for me.
Response from DGL Air Conditioning & Heating
"(removed member name), It was a pleasure to work with you and your Home Association. Thank you again for your business and your kind words. I look forward to working with you in the future."
Pax P.
Dec 2014
Michael fixed the problem with our furnace. Other companies claimed they cannot fix it, and can only replace the furnace. One contractor even on Angie's list who had many more ratings told me, that I have to change the furnace and the ducting, have me a quote of $14,000. Michael, Jean and Andrew are very honest. Their quote is $1,100. They fixed the problem in a few hours. Mike even came on Saturday evening for diagnosis, and came back on Monday evening after getting the parts. This is the company I will call again in the future.
Response from DGL Air Conditioning & Heating
"(removed member name), Thank you for your review. I will pass these kind words onto Mike. We take pride in our work and always appreciate it when its acknowledged. Thank you again Gene Loflin DGL Air Conditioning CEO"
Stewart S.
Aug 2014
The work is complete and we are very satisfied with the product and services. Completion of the final details took somewhat longer than anticipated, but we were never without a good working system.
,
Diana W.
May 2014
They were fine. I am still using them, because I have a contract with them. So they have to come out for two years and check my heating and my air conditioning.
Response from DGL Air Conditioning & Heating
"(removed member name), Thank you again for your business. I look forward to working with you in the years to come. Gene Loflin DGL Air Conditioning and Heating CEO"
David W.
Apr 2014
unknown
Response from DGL Air Conditioning & Heating
"(removed member name), Thank you for your review of our service. I apologize for the tardiness of this response I'm still figuring out all of this social media. I just wanted to let you know that your help with one of our newest customers, allowing them to come into your home and see the quality of workmanship and how your system works was a huge help. After visiting your home the customer purchased the same system you have. Its customers like you who help us continue doing the work we do. Thank you again, I look forward to working with you and your family in the years to come. Gene Loflin DGL Air Conditioning and Heating inc. CEO"
Mimi S.
Apr 2014
DGL Air Conditioning helped me prove to the bond company that the previous a/c guy had place an incorrect size unit as well as incorrect combination of furnace/ coil/condenser.
I accidentally found that out when I tried to register my products and was told that that particular furnace /condenser would not give me the energy rating which was stated in my contract. I had a hard time finding another company who would go against another " good old boy in the club"
Then I found Gene of DGL Air Conditioning.
Gene, the owner of DGL Air Conditioning , did the required testing which all a/c company should do before making a recommendation as to what size unit is correct for the square footage of a house. Many factors are taken into consideration such as type of insulation a house has, high ceilings vs low, open spaces, etc. . I had been sold a four ton combination unit with incorrect combination furnace, coil.condenser. The previous guy asked how many square feet in my house and what size unit do you have now? i told him and he just said, "Yep that's sounds right"
Gene's calculations showed I need a 3 ton combination as well as a different combinations of furnace, coil, condenser.. Gene is also a man of high integrity and honesty as he resisted to the pressure that the first installer made when he went to see Gene to try to have him change his "numbers" as to what my house actually needed so that I would be unable to prove to the bond company that I had been sold the wrong units. Gene's INTEGRITY and HONESTY helped me save my case and I had the first company take their equipment and give me back my money. I prevailed because Gene refused to bend under the pressure. Of course, I used Gene to install the correct size unit. I want everyone to know what a professional Gene is and what a great man he is personally. The a/c industry does not regulate themselves and we the lay people are at their mercy. I got lucky to have found DGL Air Conditioning. It's company that does not cut corner. They do their homework. If you want an honest company that does the work correctly the first time and doesn't try to cut corners and cheat you, look no further DGL is the one to call. You'll save yourself a lot of heartache and money in the long run.
I accidentally found that out when I tried to register my products and was told that that particular furnace /condenser would not give me the energy rating which was stated in my contract. I had a hard time finding another company who would go against another " good old boy in the club"
Then I found Gene of DGL Air Conditioning.
Gene, the owner of DGL Air Conditioning , did the required testing which all a/c company should do before making a recommendation as to what size unit is correct for the square footage of a house. Many factors are taken into consideration such as type of insulation a house has, high ceilings vs low, open spaces, etc. . I had been sold a four ton combination unit with incorrect combination furnace, coil.condenser. The previous guy asked how many square feet in my house and what size unit do you have now? i told him and he just said, "Yep that's sounds right"
Gene's calculations showed I need a 3 ton combination as well as a different combinations of furnace, coil, condenser.. Gene is also a man of high integrity and honesty as he resisted to the pressure that the first installer made when he went to see Gene to try to have him change his "numbers" as to what my house actually needed so that I would be unable to prove to the bond company that I had been sold the wrong units. Gene's INTEGRITY and HONESTY helped me save my case and I had the first company take their equipment and give me back my money. I prevailed because Gene refused to bend under the pressure. Of course, I used Gene to install the correct size unit. I want everyone to know what a professional Gene is and what a great man he is personally. The a/c industry does not regulate themselves and we the lay people are at their mercy. I got lucky to have found DGL Air Conditioning. It's company that does not cut corner. They do their homework. If you want an honest company that does the work correctly the first time and doesn't try to cut corners and cheat you, look no further DGL is the one to call. You'll save yourself a lot of heartache and money in the long run.
Response from DGL Air Conditioning & Heating
"(removed member name), Thank you so much for your kind words and your review. I first of all must apologize for 2 things, the tardiness of this response and how you were treated by the "Other Contractor". We as an industry should do better about policing our trade. Its unfortunate, but I see contractors taking advantage of people like yourself all the time and I always try to do my best to help them out. Thank you for helping our customer in Fountain Valley by sharing your experience with him over the phone and giving him some avenues to help right his situation with another contractor who could have done a better job for him. I always enjoy our chats please feel free to call anytime. We are looking forward to working with you in the years to come. Gene Loflin DGL Air Conditioning and Heating Inc. CEO"
Kathy T.
Jul 2013
DGL did an excellent job repairing our AC unit and therastat that went out on a 100 degree day. With a child with special needs in the house, we were desperate to get it fixed ASAP. They came out that day and were very professional and did an excellent job getting it running again. They are very honest and caring and we would highly recommend their service!
Response from DGL Air Conditioning & Heating
"Thank you [member name removed], I hope you and your family are staying cool and comfortable."
Roger H.
Dec 2012
The install went fairly smooth, with some hickups and delays, but nothing not considered normal. The crew was very friendly and professional and worked hard in the heat we were having. Gene did the full heat load calculations on the house and sized the new system properly and had it approved by SoCal Edison. Install went smooth and the A/C and heater have worked great since. With all the rebates at the time we ended up only paying about $5,500 for the whole system.
TIM K.
May 2005
EXTREMELY PROFESSIONAL COMPANY THAT I WOULD RECOMMEND TO ANYONE IN ORANGE COUNTY. VERY DEPENDABLE AND VERY PUNCTUAL. VERY NEAT AND ORGANIZED AS WELL, DID NOT MAKE A MESS.
Licensing
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FAQ
DGL Air Conditioning & Heating is currently rated 5.0 overall out of 5.
DGL Air Conditioning & Heating accepts the following forms of payment: CreditCard
Yes, DGL Air Conditioning & Heating offers free project estimates.
No, DGL Air Conditioning & Heating does not offer eco-friendly accreditations.
No, DGL Air Conditioning & Heating does not offer a senior discount.
Yes, DGL Air Conditioning & Heating offers emergency services.
No, DGL Air Conditioning & Heating does not offer warranties.