CashCall Inc

Make sure you get Tammy Pendergraft for your loan processor - she jumped through a million hoops and still closed my loan early, with no closing costs. I re-financed my townhouse in 13 days (it took me 90 days with Wells Fargo who declined it at the very end, even though I was their existing client!). Tammy worked very hard to push the loan through and I will never be able to repay her for all the long hours to make this happen!

BELOW IS A LETTER I WROTE TO MIKE ZYLSTRA (loan officer) and GARY DO (loan processor) at CASH CALL MORTGAGE. ******************************************************************************************************************************************************************************** Just wanted you to know how much I appreciate both of you. You are a smooth running, well oiled machine together!!! On Monday, 10/15/12, I will have completed my third loan with you and have NEVER seen anything like this with any of the loans I've done in the past. All three of the loans were closed in about two weeks from taking the loan application. Between the loans I had with you, I tried a and quot;brokerand quot; who sent the loan to Wells Fargo. What a disaster! After 90 looong days, 27 conditions, having loan approved three times, I was still being asked for things. The last straw for me was that I needed to hire an attorney to and quot;certifyand quot; that my Living Trust was in order. WHAT? Because I have been a top producing loan officer, I know the process to get a loan funded. You guys have made a difficult process a breeze. Mike, you were so patient with all of my questions and you actually had the answers for me. The fact that you're extremely busy with the rates being so low did not affect you allowing me to take up your precious time and not rushing me when talking with you was awesome. The big difference between you and other lenders is that not once did you ever and quot;bad mouthand quot; any of the lenders I told you I was having problems with. In fact, you actually commended them for being a good bank. WOW! Other lenders told me CashCall was not a direct lender and they would make promises that they wouldn't keep. Some said the people you're getting your loan with can't work for FREE! Well, you did it, not once, but three times and I'm sure you made money doing my loans. And, Gary, you are amazing!!! It's rare for me to call companies and get a and quot;liveand quot; person vs. voice mail on the phone. Just about every time I've called you I expect to get your voice mail and am surprised to have you answer. Right off the top of your head you know what I need and the dates needed, etc. Maybe you have a lightening fast computer to access information, but I don't think so. But even if you could access info that fast, you're organized enough to access info in an instant. And, we've communicated, many times, after hours. I'm shocked that you're still at work. You seem to be working all hours of the day and night. Hope you're taking some potent vitamins, Gary... : ) The way you do business is the American way. You do your jobs with EXCELLENCE and you shine. Thank you, both, so much for doing a superb job and I hope you will forward this email to your bosses to let them know how pleased I am with both of you and hope they know they have two very, very special employees. It is my sincere desire that you have continued success in your business... You are my lender of choice and I always refer people to you. Thanks a million, again.