Read reviews by category
03/02/2022
Jonathan S.
We hired Alan Smith Pools to redo our pool and pool deck in 2018. We used pavers for the deck material. 3 years later (within the 5year warranty period) we noticed OUR COPING DISINTEGRATING. This is occurring in random areas around the deck and not in any pattern or high traffic/splash areas (such as steps). It’s obviously poor quality materials. In addition our pavers are showing signs of degradation. We contacted Alan Smith Pools in August 2021. They sent someone out who agreed it was a problem. We then never heard anything else again. We contacted many times. Finally months later they said they would replace the most degraded coping pieces. Not acceptable to me. I want all of them replaced. 80% of them show some signs of degradation. Their COO Scott Raze came out and tried to blame our pool chemistry. We have a respected and professional pool man and he kept records which Caused Scott to have to find another cause. So next it was the domestic water. They tested that and it was fine. Then it was a drainage issue from 5 foot grassy knoll next to the pool deck that existed prior to the remodel….ludicrous. Finally, they said they’d meet with us with their material suppliers. That meeting hasn’t happened nor will they respond to us about it. Bottom line they are trying to do anything and find any excuse to not fix this issue. Now they won’t return calls or emails. They are the worst pool company you can pick. Attached are some photos. If you want to spend your money on masonry products that need to be replaced every 3 years then use Alan Smith Pools. If you want unprofessional people that won’t honor their warranties or stand behind their products snd installation, then use Alan Smith Pools.
Description of Work
Pool replaster with new paver pool deck.
Category ceramic tile,masonry,plastering,pool cleaners,hardscaping
Cost $75,000
Services Performed? Yes
Work Completed On 05/09/2018
+3 More
09/30/2021
Oscar C.
He was very professional and on-time for the estimate appointment.
Description of Work
Pool remodeling.
Category swimming pools
Hire Again? Yes
Work Completed On 09/30/2021
09/22/2021
Kim C.
They did a great job. Our contractor was pushing mini pebble, we wanted plaster with quartz. Alan Smith was able to finish our job for us where our contractor fell through. Great communication and we love the color. Also had an option to add abalone. Did not do but would have looked great. They have so many options to choose from.
Description of Work
Pool plaster
Category plastering
Cost $10,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 03/13/2020
04/19/2021
Steve Z.
Alan Smith’s Pools did an excellent job. We had challenging structural issues, including the need for a complete spa wall replacement. The engineers knew exactly what to do. The result is amazing. My wife loves the blue pebble is finish. It truly looks like a brand new pool
Description of Work
Correct structural issues and refinish surface
Category ceramic tile,concrete repair,masonry,plastering
Cost $25,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 04/19/2020
04/19/2021
Steve Z.
Alan Smith’s Pools did an excellent job. We had challenging structural issues, including the need for a complete spa wall replacement. The engineers knew exactly what to do. The result is amazing. My wife loves the blue pebble is finish. It truly looks like a brand new pool.
Description of Work
Swimming Pool Repairs and Re-surfaced
Category ceramic tile,concrete repair,masonry,plastering,pool cleaners
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/11/2021
03/20/2021
pam W.
As of right now I would suggest looking at other pool companies. Our pool project has not been organized and the promised schedule of completion will not be met. The deadline is so important and stressed to ASP multiple times. I'm really hoping they turn things around and step up and deliver with their "NEW" timeline. Hoping to share a happy outcome and nice photos but at this point I would not recommend.
Description of Work
resurface pool and new tile
Category ceramic tile
Cost $33,000
Services Performed? Yes
Work Completed On 03/05/2021
03/18/2021
Jerry V.
They were very friendly and efficient! Excellent job
Description of Work
Replaster pool
Category ceramic tile,plastering
Services Performed? Yes
Hire Again? Yes
Work Completed On 03/17/2021
03/12/2021
Marie S.
The process went PERFECT. The price was right and the timing was ahead of schedule. Chris did an amazing job making sure everything went well
Description of Work
Our pool needed some work done. New tile, new updated cement around the pool, etc.
Category ceramic tile,masonry
Cost $18,000
Hire Again? Yes
Work Completed On 01/04/2021
+1 More
01/27/2021
Katerina C.
We had our pool and spa completely replastered in Spring 2020. It was great value for the money paid! The work was done within about a week or two. Everything went as planned. Great team and the team manager. Thank you!
Description of Work
Complete pool & spa replastering
Category ceramic tile,plastering,pool cleaners
Cost $12,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/20/2020
01/13/2021
Mark S.
Very professional, knowledgeable and helpful company to work with. Excellent project management, quality and service. Pleasure to do business with.
Description of Work
Pool repair
Category masonry,pool cleaners
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/13/2021
Pool Plastering, Resurfacing & Remodeling, Major Pool And Backyard Renovations Pool Design & Construction, Pool Tile & Coping Interlocking Pavers, Concrete, Travertine And Flagstone Decking Pool Equipment-Pumps, Filters, Heaters, Automation, Salt Systems, Alternative Sanitation Systems. Outdoor Living- Firepits, Outdoor Fire Places, Masonry, Landscape Lighting Rockwork-Rock Slides, Grottoes, Rock Features, Leak detections.
Pool Service or Small Repairs. Pool equipment repairs. Fiberglass refinishing. Vinyl pool liner replacements. We do not paint pools or spas. Reverse Osmosis.
Alan Smith Pool Plastering & Remodeling is currently rated 4.6 overall out of 5.
Alan Smith Pool Plastering & Remodeling is open:
Monday: 5:00 AM - 5:00 PM
Tuesday: 5:00 AM - 5:00 PM
Wednesday: 5:00 AM - 5:00 PM
Thursday: 5:00 AM - 5:00 PM
Friday: 5:00 AM - 5:00 PM
Alan Smith Pool Plastering & Remodeling accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, Financing
Yes, Alan Smith Pool Plastering & Remodeling offers free project estimates.
Yes, Alan Smith Pool Plastering & Remodeling offers eco-friendly accreditations.
Yes, Alan Smith Pool Plastering & Remodeling offers warranties.
Alan Smith Pool Plastering & Remodeling offers the following services: Pool Plastering, Resurfacing & Remodeling, Major Pool And Backyard Renovations Pool Design & Construction, Pool Tile & Coping Interlocking Pavers, Concrete, Travertine And Flagstone Decking Pool Equipment-Pumps, Filters, Heaters, Automation, Salt Systems, Alternative Sanitation Systems. Outdoor Living- Firepits, Outdoor Fire Places, Masonry, Landscape Lighting Rockwork-Rock Slides, Grottoes, Rock Features, Leak detections.
Pool Service or Small Repairs. Pool equipment repairs. Fiberglass refinishing. Vinyl pool liner replacements. We do not paint pools or spas. Reverse Osmosis.