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Brooks Chimney Sweeping

About us

A CSIA, FIRE & NFI certified technician will arrive in a clearly identifiable vehicle and uniform. The technician will then proceed with the requested Level of inspection. We assure proper precautions have been taken to protect your valuable possessions, showing the respect of your furnishings. We pride ourselves on the care we take to insure there is no mess or damage to your property. During the time the sweeping service is underway, you can be assured that we utilize the latest technology and dust collecting equipment with modern filtration to insure that no dust enters your home. Once the chimney has been properly swept, we proceed into the desired level of inspection phase of your service. We check all visible portions of the chimney and any appliances connected to it. Our more detailed levels include an interior inspection of the flue via the use of an internal digital scanning system. This digital scanning system provides a visual of the interior of the chimney. During all phases of the inspection process, the technician also digitally records the various areas of the chimney. Your technician will be glad to explain the findings with you. Upon completion of the chimney sweeping and inspection, the technician will discuss the findings with you. We will follow this up with a detailed report that will include not only A description of any concerns noted, but also recommendations of ways to resolve these issues. This report will also include digital photos that will serve as further explanation of any noted areas or recommendations. Your complete record of service, along with your photo documentation is stored in our computer network for quick recall in order to serve you in the future as well as allow us to answer any further questions that may arise. Please know that our client database is kept confidential and your information will never be shared or released outside of our company without your prior approval.

Business highlights

Emergency services offered
36 years of experience

Services we offer

Chimney inspections & sweeping, ceramic & concrete flue liner resurfacing, install chimney caps, repair & restoration, replace chase tops & dryer vent., sales and installation of wood & gas burning hearth appliances, waterproofing

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.512 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
8%
3
8%
2
8%
1
25%
Showing 1-12 of 12 reviews
Keith F.
Feb 2016
4.0
Yes, I recommend this pro
$100
unknown

Marion W.
Nov 2015
5.0
Yes, I recommend this pro
unknown

Steven K.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Richard M.
Aug 2015
1.0
$2,660
unknown

John O.
Jun 2015
2.0
$627
unknown

Lisa B.
Feb 2015
5.0
Yes, I recommend this pro
$300
unknown

Richard M.
Nov 2014
1.0
$2,660
Do I feel ripped off? Heck yeah! I called Brooks to get my fireplace fixed because it was filling the room with smoke.  He charged me $2660 for 2 hours of work that and essentially told me to go jump in a lake when I told him later that the 'repair' didn't do the job. He says he'll come back and fix the problem for another $3000 - $4000. He claims the work he did was never intended solve the smoking problem  I would never have spent $2660 for work that would leave my chimney in the same unusable condition. He must know nobody spends so much money to end up with something they can't use! Anyway, if he didn't think I was trying to cure a smoke problem, why did he make a point of building a tiny fire at the end of his service call to show that the smoke problem was 'solved', get my check and leave? By the way, he is now trying to get me to change this review! In sum, business practices that leave the customer feeling tricked, terrible customer relations, shoddy (in my opinion) work, it doesn't get any worse that this. Call anyone else, not this guy! I wish I had paid attention to his well-deserved negative reviews

Harold H.
Sep 2014
1.0
$209
This was very odd. After a few minutes I got called away by another call. When I came back he was already in his truck and leaving, having collected a check for $209. His 'report' consisted of a page that had measurements for a new fireplace insert. The only inspection he did was to look up the chimney and say it wasn't very heavily used. He went outside to see if he could get ladder access and all I heard him say was that our roof was too steep to approach the chimney. The roof is 6/12 and if he put a ladder up to the second story in the back the roof is accessible from a 2/12 area. He told my wife since we were doing a renovation there was no sense in cleaning the chimney now. For this he charged $209.
When I came back and she explained this to me, I went out to his truck where he was putting in the information for his next call. I told him that I thought I was paying for a cleaning and inspection and this was neither. I asked him to give me something in writing that said when we were done with the remodel he would return and actually do the job we paid him for. Instead he simply returned the check and we ended the transaction there.
The positive was, when confronted he actually returned the fee for the service. The negative was that he would collect a fee for the 'service' he provided. 95% of his time was spent trying to sell us on a gas insert. He made NO EFFORT to clean anything. This is not my idea of a responsible contractor.
I would not use this contractor again.

N B.
Mar 2014
5.0
Yes, I recommend this pro
$500
Very professional and knowledgable owner came and provided complete inspection of a 20 yr old gas fireplace and chimney for pre purchase of a town home. We also had them clean out dryer vent.

D C.
Jul 2013
3.0
Yes, I recommend this pro
unknown

Jean M.
Dec 2012
5.0
Yes, I recommend this pro
$190
Brooks is a local business, which I HIGHLY recommend!!!!

Claudia H.
Dec 2011
5.0
Yes, I recommend this pro
$169
We have used this service several times over the years. It is small and locally owned, which may be why we get such great service. The owner has been asked a couple of times to join other sweeps in working the White House chimneys, and I can see why. He knows chimneys. He and his crew were on time, friendly, efficient, and informative. The best was that they protected furniture and left everything spotless--even including the fireplace and hearth.

I wouldn't use anyone else.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Brooks Chimney Sweeping is currently rated 3.5 overall out of 5.

Brooks Chimney Sweeping accepts the following forms of payment: CreditCard

No, Brooks Chimney Sweeping does not offer free project estimates.

No, Brooks Chimney Sweeping does not offer eco-friendly accreditations.

No, Brooks Chimney Sweeping does not offer a senior discount.

Yes, Brooks Chimney Sweeping offers emergency services.

No, Brooks Chimney Sweeping does not offer warranties.