Brad Schmidt Handyman

"Here is what [Member Name Removed] does NOT say: 1) I had called [Member Name Removed] before arriving to tell her that I was having trouble finding her house, as house numbers on her street are not in numeric order and she lives on a flag lot, making it hard to find. 2)My work shoes were NOT dirty but were well used. I had new boots on order when I was at her house but they had not arrived yet. They came several days later. 3) My work ladder is not dirty, but again well used. I did not place the ladder on her curtains. If the bottom of her curtains was dirty, perhaps it is because many of the floors in her home do not have flooring installed, but are bare cement covered by paper. 4) I did listen to the radio on my phone as I was working, since I was alone in the room. If she had told me that this was disconcerting to her, I certainly would have turned it off. 5) As you can see from her review, she really is anal (as am I). I can usually joke with a fellow obsessive, but apparently not this time!! 6) The curtains were uneven because her curtain rod was real wood, and it had warped. 7) Obviously, I did not set clean curtains in a pile of dust. One had slipped off of the bed (there were 8 sheer and very slippery curtains) and of course I picked it up as soon as possible. 8) I did not chip the corner of the cabinet in question because the chip was in a spot where I had never rested it or set it down. I had only placed it on the back of the toilet before hanging and the edge that was chipped was in mid air. I did, however, gladly repair the chip. 9) I did offer to pay for the toilet seat. She deducted $30 from my payment for a new toilet seat. I am hoping that she purchased a better seat than the one that was on it originally! 10) She had not planned ahead to get fasteners for her heavy wall hanging. When this happens, I try to be accomodating with the fasteners I have with me, so I don't have to charge the customer for my time to go to the store. Sometimes in unusual circumstances, it takes some ingenuity to get a job done. This is what happened here. I did try several different things before we came up with a solution that worked well. This is actually what I thrive at, is problem solving. Unfortunately, it sometimes takes several attempts. I would have never left the hanging in a state that was not safe, as she implies. 11) I asked her husband to help with the hanging of this heavy object. I could not have done it without help 12) If I don't clean up after every mini-project on a job, I circle through later to clean up. As I was summarily dismissed in this case, I was unable to finish up as I normally would. This includes double checking that there are not marks on walls that can be seen etc. Many of my customers do not want to pay me do do cleaning, which they can do themselves. [Member Name Removed] was coming after me cleaning, vacuuming etc already, so I could move on to the next project. 13) After the large heavy wall hanging was done (remember she was so upset that she cut short the to do list), she had me do at least one additional project - hanging another heavy mirror on an inside wall. 14) As a psychologist, [Member Name Removed] doesn't do too well. She misinterpreted my lack of reaction to "being put out". I was merely not reacting. 15) I have a habit of checking with the customer to make sure that there is nothing that I have missed doing. Again, I was unable to do this, as they suddenly decided that they had to leave immediately. BOTTOM LINE: As in most of life, a little communication goes a long way in avoiding misunderstandings and bad feelings. Virtually all of [Member's Name Removed] concerns could have been easily addressed and resolved at the time, cheerfully, if given a chance. But it can't be done with mind reading, guessing, and revenge reviews. If that is your approach to relationships, please do not call on me."