
GOLDEN STATE LEAK DETECTION
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"Our report included that your pool was leaking and there where many cracks previous repaired with putty patch by the previous home owner. which is not a professional repair method. I informed you that the land was shifting due to lack of a retainment wall and hillside property . I cautioned you on the original test date was that this pool has many structural issues and leaks were active and detected. New cracks can happen at anytime especially within a years time . A year to date later you called me saying you had another leak test done and there where other cracks found about 20 ft in length. I originally gave you a quote for a professional repair which you did not choose for all cracks in the pool . One year later from the original test date which is now 2 years later. I came back for free to provide a temporary putty patch for no charge . I don't not normally provide putty patching. I choose to offer the free putty patching due to threats of negative reviews and to resolve your issues also why I did not charge you for this because it is not a professional repair more of a DIY home owner approach . You mentioned you did not want to do this your self so I offered to do this for you for no charge. The real estate agent who initially called us for the testing and was present for the testing called us shortly after the appointment to apologize to me and my helper for the way we were treated by you during the inspection process which lasted 4 hours. Below is our report provided to you Swimming Pool Inspection : Before you bought the property this report was given to you . No repairs were made by my company Water loss sensor show water loss in the pool with the system on and the system off at a rate over the evaporating rate of 1/4 inch per day. Indicating passive leaks in the pool frame. There are three pool cracks in the pools shell. Roughly totaling 30ft. The cracks appear to have been filled with pool epoxy putty patching. This is not a structural or long lasting repair method. The patching is only covering the surface like a bandaid. $$$ Price Recommend to drain the swimming pool water cut about 4'' to 8" width and chip out the cracks into the pools frame along the length. Inject a hydrophobic structural repair foam into the voids in the pool shell along the crack. Add reinforcing rebar as needed across the cracks length. Resurface with same pebble blend.6 month warranty. With this repair I would patch the front fountains leaks along the front sides of the water retainment basin and the cracks in the back yard water features concrete. This portion of repairs carries no warranty."
Our backyard swimming pool was in need of care. It had been about 15 years since we had had it painted.
We called Eric Bacca from Tropics Pool and Spa for an estimate. Eric made an appointment with us and was able to come the same day.
The next day, Eric called to let us know what he found, that in our case, we would be better served by re-plastering our pool rather that just repainting it. Eric's company does not do re-plastering but he gave us the names of 2 companies that he would recommend for a quote. We called both companies and had them out for estimates. We chose one and they did a great job for us.
We really appreciate Eric's honesty and the very ethical way he does business. By doing the best for us, he lost the sale, but not our respect and appreciation! We would recommend Eric and Tropics Pool and Spa to anyone looking for an honest, ethical company to take care of your pool needs. We were very impressed. Thank you again Eric!
"Thank you for your review of our services. Please keep in mind each pool is unique and requires different adjustments for proper maintenance. I strive to keep regular chemical and specialty chemicals cost as low as possible. At times when a pool has an issue either with the water chemistry or equipment it may take a few weeks to dial it in. That is why we have been coming to service your pool free of charge for multiple day weekly visits to ensure a fast turn around & smooth working and enjoyable pool for the summer."
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