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Sattler Electrical Service
Electrical for Home Addition or Remodel Installation, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Full Service quality oriented locally owned business specializing in Troubleshooting and repair, remodeling and upgrading for all lighting and power needs. Specialists in older homes. Inspections/Consultations -- for safety and Code. Including Main Service and Subpanels, lighting, power, heating. Removing and replacing old hazardous knob and tube wiring. Billing/pricing typically on a Time and Materials Basis with rates varying from $75 to $115 per hour. A+ rating from BBB East Bay, high stars on Yelp and high customer satisfaction.
Business highlights
51 years of experience
Services we offer
Diagnose and fix power problems. Upgrading for function and safety. Installation of or changes to interior lighting, Inspection-Consultations, Troubleshooting and repair, bathroom, doorbell, etc., heaters, living room, low voltage phone and CATV, security lighting, spa, speaker or ethernet. Remodeling e.g. in kitchen
Accepted Payment Methods
- CreditCard
Reviews
3.829 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 55% | ||
| 3% | ||
| 21% | ||
| 7% | ||
| 14% |
Showing 1-25 of 29 reviews
Jack M.
Apr 2017
There is a lot more involved and I do not know what, if anything, Rattler and my contactor did to resolve it. I estimate Sattler was on the job about 5 years ago. I have had no other dealings I can recall with him since he was here.
Vicki L.
Oct 2016
Satisfactory.
Cheryl G.
Aug 2016
Very smoothly. Professional, efficient crew. Good communication throughout.
Namir S.
May 2016
Prompt response, proper estimate, quick to be on site, and job completed in the allotted time - what more can you ask for?
Response from Sattler Electrical Service
"Thank you for the review and appreciation, [Member name removed]. It was a pleasure working with you too."
James B.
Mar 2016
unknown
Response from Sattler Electrical Service
"Apologies for the delay in responding. We were glad to be able to help. And Thank you for your review. I appreciate it."
Lisa W.
Jul 2015
unknown
Response from Sattler Electrical Service
"Thank you for your great review. I appreciate it. I'm sorry the price came in higher than expected. If you ever need more work, I would be happy to give you a more discounted labor rate."
Christine E.
May 2015
unknown
Response from Sattler Electrical Service
"Thank you for your feedback though I have to admit I am confused by what you are saying. I pride myself on doing A+ work. I never do work that is Non-Code compliant whether or not people get permits for it right away. If I couldn't do that, I would stop doing this work altogether. I'm not trying to question your memory but perhaps you have me confused with someone else? I do give estimates for situations like you describe where the work is Non-Code compliant or hazardous wiring but I don't do work that is substandard or has to be redone later (unless some remodeling is going on). In addition, all of my workers are trained to do high quality work. I checked my records regarding my contact with you which was in 1999. I did a Troubleshoot and repair of a non-working dining room chandelier and found a bad switch which I replaced. And I checked but did not work on some low voltage wiring on the patio which connected to the low voltage lights and found one light fixture with a bad gasket which I recommended removing and replacing the lamp and the O-ring gasket. I do recall that your garage had a lot of exposed romex which is Non-Code compliant but I am not the one who did that wiring! I recommended removing and replacing with MC cable for Safety and Code. So, I really think that I am innocent of these charges. As I said, it is just not the way I work or do business."
Danny Y.
Apr 2015
unknown
Response from Sattler Electrical Service
"Thank you for your review. I appreciate it. It was good working with you too. Please call anytime."
Jack M.
Apr 2015
Its a very memorable experience. All the houses across my street have had major repairs, fortifications and all that sort of thing. I spent over a hundred thousand dollars on my foundation. Sattler came out and actually performed work that I was never even advised, major electrical work. I didn't need it, I didn't order it. I was with him and the contractor as I toured the house for the things that we needed done. Anyway he went ahead and performed thousands of dollars worth of work and billed me for it. For example in my garage where I have a wood chop, they put in 5 circuit electrical system where I'd done fine with just 220 amp switches and that was like 25,00 dollars. When we did the tour of the house, we did more than one, I told him that I needed a cost per item on part and labor and he never once gave me that and when I voiced it like for the fifth time, my contractor said, "don't worry Jackson, I'm going to take care of this." His people had gone under the house and screwed up some wiring, which caused a burn out on my main box. I think Mr. Sattler is a very dishonest person and he needs to be watched if he's on your property. There's no telling what he's going to be doing. There's no time that I ordered the extraordinary things that he put in. The electrical bill should have been much lower without the additional things. The contractor had some dependency issues that interfered with everything. Even though he came highly recommended, he knew what he should do and he had the knowledge but he just had other things in his life that kept him from doing it. The iue has been resolved only because I had to turn my head the other way and say life goes on. It was becoming a real problem. For me I wasn't dealing well with it because my wife had died during the job and I was an emotional wreck.
James B.
Apr 2015
They were fine. They were knowledgeable and they knew what they were doing. I had confidence in them. They did a good job. The price was in the $200 range. It seemed to make sense given the time that they were here. It wasn't super cheap, but it seemed to be a reasonable cost. Their responsiveness was good and their punctuality was fine.
HAIG A.
Apr 2015
They did excellent work and they charged outrageously high prices. My contractor later said that they did excellent work. They just did their work efficiently. It was excellent work and they did it quickly and efficiently.
Nancy W.
Apr 2015
unknown
Vicki L.
Apr 2015
unknown
Curt M.
Apr 2015
unknown
DAVID A.
Apr 2014
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Laura O.
Apr 2014
I received estimate on phone of $500; when arriving on site and looking at the job, estimate was increased to $750 with contract reading that it could go as high as $2k. The final invoice was $1850, which included approx. $95 materials, and the rest labor. Was charged for 9+ man-hours for this pretty basic job! I have never received a more inflated, unrealistic invoice for service in my 35 years of home ownership! I started checking with other electricians and the CA Contractors License Board, and lo and behold, he lowered the price.
Danny Y.
Feb 2014
I have used Sattler Electrical for all my electrical work. Sid Sattler is courteous, articulate in explaining the work, and his crew is fast and experienced. Cleanup afterwards was great.
Ted B.
Jan 2014
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Virginia V.
Nov 2013
Worst experience with a service provider ever. Had asked for installation of cat 5 wiring for internet service and received an estimate of approx $500 - $1000 to be billed on a per hour basis. Two men showed up, one was the assistant, each were billed to me at a price of something like $125 an hour-- $125 an hour for the assistant?? So after 4 hours, which was about 8 "man hours" nothing had been accomplished, there were periods of 15-20 minutes where it looked like the guys had either fallen asleep or left for a break. After watching this bumbling slow motion "work" for some time I realized that they had, in 8 "man hours", managed to break a hole in my wall and draped wire around which was connected to nothing. I asked them to please pack up and leave, paid a "discounted" $800 for nothing, and called a real electrician from another company to please come in and finish the job. The real electrician was able to do the job with one man in four hours which was billed at $85 per hour, and I then proceeded to close up the useless hole in my wall created by Sattler. These guys are incompetent and overpriced, and I cannot imagine a worse combination. Avoid this company.
Cheryl G.
Oct 2013
They were very professional and they came on time. They came in within my budget as well. Scheduling was easy and they were able to come out to home quickly. There were four technicians and it took about two days to complete work.
Patricia H.
Mar 2013
As I explained in the box above, the electrician did an excellent job. He put my mind at ease as soon as he walked in and took a look at the outlet in question. It took less than a hour start to finish,
Response from Sattler Electrical Service
"Thank you for your good review [removed member name]. I appreciate it. And I passed your evaluation on to Micah. If you ever have need of anything, feel free to call. My cell is 510-714-4050."
Vicki L.
Dec 2012
Mr. Sattler scheduled an apptmt and brought another electrician along. They never touched the two things I wanted done during that initial visit. He barely listened to what I ask him to do, but proceeded instead to examine every aspect of my home's electrical components and tell me I needed at least a full day of two electricians' time to fix other things or ignore them at my peril. For example I had an extension cord running to a lamp in a corner of the garage, and he opined that it was a hazard, though technically not against code. I had to agree to four more hours (total of six) just to get my two original items fixed. Fortunately Sattler's employees who did the actual work a week later were excellent, nothing short of wonderful.
Kimia Z.
Nov 2012
Sid removed the old inverter and installed a new one that I had purchased from the manufacturer. He was very professional. he did acknowledge up front that he didn't have solar panel inverter expertise but could follow the instructions manual which I provided. When he was done it was dark so we couldn't fully test it (sunlight is required for it to come online). But next day it reported an error. I sent Sid a few e-mails and he responded to some of them and said he wasn't sure what the problem could be. Finally I read through the manual and saw that two wires were installed backwards and another one was in teh wrong slot. I opened it up and sorted it out myself.
Stefan M.
Nov 2012
They said their was a short in my light on my over head door. They wanted to charge me an extreme amount. I called a contractor and they fixed it for $40.
Thomas M.
Sep 2012
unknown
Licensing
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FAQ
Sattler Electrical Service is currently rated 3.8 overall out of 5.
Sattler Electrical Service accepts the following forms of payment: CreditCard
No, Sattler Electrical Service does not offer free project estimates.
No, Sattler Electrical Service does not offer eco-friendly accreditations.
No, Sattler Electrical Service does not offer a senior discount.
No, Sattler Electrical Service does not offer emergency services.
No, Sattler Electrical Service does not offer warranties.