General Roofing Company, Inc

After quite a few estimates, I decided to go with General Roofing because of thier reviews, their standards of excellence, and their professionalism. The qoute was fair and they warned me that I had a lot of wood that needed to be replaced.  I understood that my 1906 house needed that.  They worked on all of it for 3 days straight.  The workers were efficient and hard working. They cleaned up afterwards and they didn't waste anytime (I came home early to check on the progress).  Bill Richards was overseeing the project and he kept me in the loop with everything that needed to happen.  He also took the time to swing by and match up the downspouts with the same color of my house. After it is all said and done, they give the best quality for the best $.

Work took a full six days (one day more than anticipated), but they had to reinforce the roof structure from within to stabilize it.  I had the lumber on hand so they didn't charge extra for this unanticipated work.  They cleaned up thoroughly at the end of each day. They also installed fascia boards around the full perimeter mitering the joints all around for a tighter fit, seamless gutters all around including spans of 65 feet, and four skylights.  All the work was done with precision.   The only negative is:  they were supposed to leave 10 4x8 sheets of plywood in the attic and did not do so -- a minor problem.  After each of the two very heavy rains we had in the winter of 2014, I went into the attic to check for any leaks.  There was no evidence of water anywhere, including around the surface mount skylights.

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Did a very good job of patching a roof that was 24 years old. I has had the area patched twice before but they didn't stop the leaking. General, however, did the work in early December 2013 but it did not rain significantly until early February 2014. So I can say now  (2/17/14)that the patching seems to have worked. They patched not only where we had observed leaks but also around other openings in the roof (for chimney, skylights, downspouts. etc) where future leaks might develop. Although I thought the price for patching, $1,400, was a bit higher than I expected, if it bought me say two years before I'd have to the whole roof redone, then it was, a good price.  I will use them again either to patch or reroof my house

When the contractor actually installed the roof, the four valleys on my home ALL leaked after the first heavy rain. I had a very difficult time getting them to correct the leaks and refinish the damaged hardwood floors in my home. They kept denying any responsibility for the leaks and damage to walls and floors. They eventually agreed to lift the roofing on each side of three of the valleys and put in a water-proofing membrane under the shingles. However, they refused to make any correction on the fourth valley. After arguing with them for several hours, I said I was finished arguing and intended to hire another roofing contractor to install the water-proofing membrane on the fourth valley and would see them in small-claims court. It was only then that they agreed to install the water-proofing free of charge.

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They were good.

Everything went well and I was happy with their work.

We have used General Roofing before.  They came out to looked at what work needed to be done to repair the roof as we had a leak We also wanted them to clean the gutters. Then gave us a written estimate and when we signed the contract they scheduled the roof repair.  They were very prompt and the work was done in a very timely manner.  They charged us only what they estimated in the contract.  We are very happy with the job they performed and will definitely use them again.

Everyone in this company from the person I spoke with on the phone to schedule the estimate, to the estimator, to the men who came out to do the work--all extremely professional, and timely.  Detailed written estimate provided quickly by e mail.   All questions answered.  Quick scheduling although this may be due to the time of year (still hadn't had  rain yet for the season).  The work was quick and efficient, and the small delay with the gutters was communicated and work still completed just a few days later.  Cleanup good.

prompt response, efficient time frame, good clean up.

e informed The job went well from start to finish. The estimator(Dave) was present at the start of the job and checked on its progress throughout the process. The 2 man crew did a great job ,worked hard and completed the job in one day. They hauled the old debris away and  did a great job cleaning up.

Very smoothly, took a little longer than expected.

The job was an eight hour endeavor.   Two workers, a working supervisor with all necessary tools and materials work diligently through an approximate 8 hour interval.  Their clean up exceeded my expectations with the patio area being cleared of any debris and even cleaner than when they arrived.   General Roofing is truly a first rate contractor (a rarity), and as such, due to demand; scheduling may be subject to extension.  Overall, given the quality of work and professionalism, the waiting period is well worth it.

They're professionalism and Michael who is the owner of the company came in to actually do the proposal and I like the high quality products that they offer. They have entirely their own crews that will do all the work. They have competitive prices on top of that and the price overall was certainly lower prices.

Overall they did a great job and we've had no leaks or issues since the job was completed in January 2010...

I had received a recommendation for 2 roofing companies from my local realtor. I wanted to collect 3 estimates and got 2, but General Roofing indicated that they would not be able to provide one for at least 2 weeks. I wasn't in a hurry (no active leaks) so I decided to wait. They called in approx 10 days to make sure i was still interested and they came out the very next day. Their estimate was the most expensive but by just a very small amount. They also dropped off a shingle sample sheet and provided the address of several houses that had similar shinlges to what I thought I liked to help me decide. I chose their company because they appeared to be the most professional and warrantied their workmanship. I was surprised after I accepted the proposal that they could get my job started with about 10 days. Was able to start and finish in 3-4 days sandwiched in between rain storms. Their crew was there by 8 am and was hard at work every time I checked in on them. I didn't know that much about roofing so I called a friend over and he confirmed that he thought they were doing a very high quality job based on the felt, number of nails etc. Seemed to all make sense but roofing is neither a hobby nor passion so everything sorta went in one ear and out the other. The crew cleaned up everything at the end of each day and was easy to communicate with. A roof is just a roof, but wow, it sure makes a difference in the overall appearance and I won't have to worry about a new roof for years. Very happy with the experience, ease of working with General Roofing and quaility of their work. Would recommend to anyone.