Online test prep worked well -- she passed without much stress first time. Driving portion is ongoing. Both of the instructors that my daughter has worked with so far have been very professional and they got along well. I bought a package of 5 behind-the-wheel lessons, and was encouraged to book them all immediately, and also pretty close together (the last one was within about 3 weeks of the first one). Unfortunately, the reality is/was that this didn't give her parents enough time to drive with her between lessons, so there was no way that she was going to complete the curriculum by the last lesson. Unfortunately, their cancellation policy is 72 hours in advance, which tripped us up a couple of times and added "late cancellation" fees. At this point, I have removed the remaining behind-the-wheel lessons from the calendar, and will book them when we get to a point where it makes sense. The big downside to that is that they are booking behind-the-wheel lessons 6+ weeks in advance at this point, so this is going to take a while. Bottom line is that I would give them an "A" rating if they were more available and more flexible with their appointment booking.

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The online class was OK, if (according to my son) rather boring. I imagine they all are! At least I didn't have to keep paying for each month that he didn't get around to finishing - that happened to a friend of mine who went with a different provider!
However, I was extremely unhappy with the in-car driving lessons. Some of the teachers were ... well, "adequate" is the most positive adjective I can apply here. Others were truly AWFUL.
According to my son, Terry Sutton was OK, if a bit abrasive at times. But Ms. Manning was a nightmare.
Here are just a few examples:
She insisted that students flash their lights & honk the horn every time they pulled out of a parking space. And when my son found documentation from the Texas driver's handbook showing that she was probably confusing the rules for COMMERCIAL vehicles, she claimed that even if she was wrong, he should still do exactly as she says. So ... if she tells a student to drive the wrong way on a freeway, the student should "just follow orders" ??
As they drove past a school where a few teachers were walking to their cars at 8pm, she made derogatory comments about those "losers" who were stupid enough to have a job that required evening hours ... while working at 8pm herself. teaching kids how to drive. Really?
When my son shared a joke I sometimes make about turn signals being optional, she told him that his mother must be "of low intelligence." Again, really?? 1. I am paying your salary - try to be civil. 2. Call me fat, call me ugly - whatevs. Call me stupid? Them's fighting words :)
The program has teachers & students meet at various McDonald's locations to begin & end the lessons. Once, Ms. Manning went to the wrong location (apparently Bee Caves & Ben White are the same street?), and claimed that we had screwed up. Fortunately, I had the confirmation email, or we would have been charged for a missed appointment.
As soon as I realized how bad their driving lessons were, I didn't want my son to do any more. I didn't even ask for a refund - just wanted to cut our losses & get out of a bad situation before I hurt someone. Driversed.com wouldn't release his course completion certificate, even though the driving lessons were optional. Rather than continue to fight with them, I just told my son to suck it up and get through the lessons as best he could.
At least one teacher got the students lost driving around town - fortunately, my son was able to get them back to familiar streets.
So, another reviewer mentioned having trouble with the office staff - my own experience wasn't awful, but it wasn't great, either. Especially when the instructor went to the wrong location. Lots of frantic calls, voice mail, and very little in the way of useful responses.
Oh, one more thing: my son took the all-online class, rather than the parent-taught class. When we went to the DMV to get his learner's permit, the clerk wasn't aware that the all-online class existed and accused me of screwing up - she was sure we had signed up for parent-taught, and I was shirking my responsibilities by not sitting through the class with him. I had to pull up the driversed.com website on my phone to prove that he was registered for an all-online class, not parent-taught. It still took a supervisor to get the clerk to approve his class & issue a learners permit.
That's not the fault of driversed.com - just something you should be on the look-out for, if you go this route. I'd recommend printing out information about the class & your receipt showing which class your child is taking.

Instructors seem excellent and calm. That is where to quality of the service ends. Stay AWAY from this "service." I am not sure if this is a national group or a local franchisee but they have no idea how to run a service business. Communications are poor at best. There are schedule changes that are made at the last minute with no consideration for the trainee. We have experienced very unprofessional personnel on the phone on every phone call.
The problem is they have an "online reservation system" that does not work at all and they, admittedly, don't monitor or use. So, you make online reservations and nothing happens. You call into the reservation center and they are always experiencing a high rate of calls. When you speak to the person on the phone, they have no clue as to your present situation or need - observation or driving. They will schedule you for a series of driving and observation rides. Then, when an instructor doesn't show or another trainee does not show or is late, no one ever contacts you until the very last moment. You have a choice of phone call or text. They never used text once. They always call the home phone when any intelligent person would know you are away from your home taking your trainee to the pick up / drop off location. I asked multiple times to be contacted via mobile but it never happened.
My son completed the online and all his driving requirements. He only needs one hour of observation. It looks like it will take WEEKS to get that accomplished. Why??? Bad asset management, poor scheduling system, inconsistent communications, untrained or unprofessional phone personnel, inoperative online scheduling system, all of these are true.
There is little you can do to change and have to be extremely flexible to get it done. To shorten the time, we have agreed to drive 25 miles from our home to another location to get our one hour of observation. The manager who arranged it was professional and listened. This was the best possible solution in the least amount of time.

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It's going well.

It was good.

Unfortunately, my son returned to Alabama without getting his TX DL. But, the instructors were always professional, courteous, and patient. My son's in car experience proved invaluable in earning his AL DL shortly thereafter.

I called and spoke to a woman named Susan was able to get the three weekend-day appointments scheduled right away. The driving instructor, Jose, arrived right on time for all three appointments in one of the company Mini Coopers, which was immaculately clean. He explained exactly where they would be driving and the skills they would cover each time. They returned promptly and reviewed at the end of each session. Jose was very helpful and professional. I was very pleased with their service, and more importantly, so was my daughter. The car was easy for her to drive and he gave her good instructions. I highly recommend this company - they were great!

Fine

I never made it past the course registration.
1. They have no concept of insurance only registration. They must have County, Court, Docket number, and court deadline. You cannot continue if these are not entered. You have to make up numbers.
2. I got stuck in a circular loop where they ask you to log in, after you log in it takes you to page 1, when you get to page 3 it asks you to log in where it takes you to page 1 where ...
3. When I got past that, it asks for credit card information and then tries to verify your information with your car license plate number. Unfortunately, my plates changed this month and their database was not yet updated. It then said it cannot verify
my information so I must download and have my information notarized and then send it back to them. That was not going to
happen and there is no way to go back to reenter my old plate numbers.
4. 24 hour chat line did not work. One point subtracted from Responsiveness.
5. Phone call got a representative. He was unable to change plate number but said he could wipe it all out and I could restart
everything in 24 hours. I ask him to cancel the entire transaction from my credit card and he agreed. This is why they get a C and not any lower.
I think I will take this course with real people and hear all the stories of 'how I got my ticket'.

You won't be disappointed with this company. I have nothing negative to say.

It was good online service. You take the test and then you have to have 6 hours of actual driving with a trainer and they made that very convenient here in California where I live. We had no issues at all. I did not have any complaints with the price.

It went well. My daughter thought the online class was repetative in many areas. However, California requires a 30 hour class, so some filler may be necessary.

We really like them. They were reliable and really good.

They did a great job with my daughter. They took her for making driving license. She felt really comfortable with them. I have recommended them to my friends too.