Atlas Heating & Air Conditioning Co

We had a great experience having our furnace replaced with Atlas Heating and Air Conditioning. A different company originally recommended that our furnace be replaced and we got estimates from a total of three companies. Atlas was reasonably priced. The estimator Keith was very responsive and patiently answered a number of questions about various options. He gave frank assessments about what would be involved in a two-stage furnace, higher-efficiency furnace, central A/C in addition, or a heat pump. The installer Joe arrived right on time, worked all day, clearly explained our new thermostat, and left the work area cleaner than he found it. He also patiently answered my questions about maintenance. We're still waiting to complete the permit and MERS inspection but overall we've had a great experience.

Great contractor. Punctual, helpful, professional. Definitely knows the business and the intricacies. Did not end up doing the work as the overall project was too much $. But a great experience with them getting a quote.

I did not use Atlas, but their representative was extremely professional and great with follow up. l. In the end however it came down to price and scope of work.

nicely done

Great- thorough, professional, informative as always!

Couldn't be happier.

Very efficiently. Atlas fit me in the same day. Technician arrived promptly and was very efficient. Atlas always gives great service.

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Unless they were using a power tool, I didn't know that they were here. They were here for three days. The guy had to come up the stairs and into the house and two new holes to put duct work too. I never knew he was there. When he left upstairs there wasn't a speck of sawdust or sheet rock. Total with electrician to run a line was under $8,000. I have three other bids. They asked for the square footage of every room in the house, the size of the windows, a complete layout of where the ductwork was and everything else, so they could go back and do the math to see if the unit would fit, it's a relatively new furnace would be sufficient to the house. Everybody just came in and said you need this unit. If there's an A+ for installation, I'd give them that. I would use them again, anytime. They're price was middle low for what I got.

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I have them come every year to check on my furnace. The quality is good.

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Very well. Thoroughly and quickly done.

Fine. Satisfied with the work done.

it went well. no problems.

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Excellently. We discussed my needs. I was given options appropriate for my single-story house of 900 square feet, and the pros and cons of each options were clearly explained. I made my choice, then the Atlas crew completed the work on time and cleanly. I have had cozy winters and comfortable summers ever since!

Most things went well, except for one thing. the duct work needed to be installed higher at the entrance to the laundry room, which I had to point out. This was promptly done. They did give me a small discount in the beginning and told me about a 6 month installment pay plan, which I took advantage of.

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service performed.

I made the mistake of saying 'sump'. The response was 'We don't do plumbing, nothing that involves water'. My insistence that the 'sump' was part of the furnace fell on deaf ears. Needless to say I said 'Thank you' and ended the call. Updated: The owner contacted me with sincere apologies for the mistake made by a new employee. The owner gave me a certificate for a discount on future work. She demonstrated the kind of responsiveness and professional that corresponds to the good ratings Atlas has received.

on time, professional service and an upgrade in the original bid that they covered. I've used Atlas for decades and they are the best. Plus a local company that I love to support.

very professional. I worked there as a Sheet Metal Apprentice. That was some 30 years ago. I knew from my experience working there that the job would be done to my satisfaction. They even came out to do a service call after the warranty was up on my furnace but they repaired it for free. Simple adjustment on the gas valve and it was perfect. They were a great employer then and still deliver quality.

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