Premier Pools and Spas is a swimming pool contractor of new gunite swimming pools, we have been in business in California since 1988. We have built over 20,000 new pool in California. We were ranked #1 pool builder in the United States in 2012 by Pool and Spa News. We also remodel existing swimming pool and provide energy efficient pool equipment.
Business highlights
14 years of trusted experience
Services we offer
Installation of new gunite pools. Remodel of existing pools and provide installation of energy efficient pool equipment.
Services we don't offer
At this time we are not offering pool service and maintanence.
My experience with Rick was fantastic. He has the best guys and installs the best equipment. Also important for us, he managed the entire project and I was only pulled in from time to time on design questions. All of his employees were top-notch and showed up on time. The project took longer than expected, but that was due to the landscape design team and not Rick. Rick also installed two other pools in our neighborhood and they had positive experiences as well.
Description of Work: Install pool and equipment
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cara S.
08/2016
1.0
swimming pools
+ -1 more
We hired Rick Fernandez with Premier Pools. The process was a complete disaster, and continues to be an ongoing expense and mess. A process that we were told would take 6-8 weeks took us nearly a year. We had to complete the end on our own. This contractor disappeared for weeks at a time with excuse after excuse of why he did not show up or why something was not done or did not come in. He also demanded more money for "unforeseen" things that were never discussed, and wanted payments before they were due, or he would not continue. Premier Pools corporate offices (Paul Porter) was of no help, and would not take my calls or help us. We failed every inspection due to negligence and not doing things appropriately, and it was one problem after another. After less then 6 months of completing the pool, it started cracking with huge gaping gaps all along the waterline. Rick Fernandez and Paul Porter of Premier Pools refused to help, even though this is under warranty and happened due to poor workmanship on their part. The pool has had issue after issue, and I can only try to help anyone else who might be considering using Rick Fernandez/Premier Pools. For us this has been the biggest disaster we have ever had in any construction on a home. We have worked with many contractors, and some good and some bad, but this went beyond our worst nightmare. We now have no pool this summer, as it has been drained and is being partially torn up after a short time of having it. See attached photos.
Description of Work: We hired Rick Fernandez/Premier Pools to complete a new pool for us.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool Sales Construction and Installation
FAQ
Premier Pools and Spas is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Premier Pools and Spas accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Premier Pools and Spas offers free project estimates.
No, Premier Pools and Spas does not offer eco-friendly accreditations.
No, Premier Pools and Spas does not offer a senior discount.
No, Premier Pools and Spas does not offer emergency services.
No, Premier Pools and Spas does not offer warranties.
Premier Pools and Spas offers the following services: Installation of new gunite pools. Remodel of existing pools and provide installation of energy efficient pool equipment.
At this time we are not offering pool service and maintanence.