A&V Services

If there was a zero rating this would be it. I don't like reviewing companies in general but I cannot in good conscious let this go un-noticed to anyone that would like to have their home painted or stained. This company is terrible for so many reasons it's hard to tabulate. I hired Alex and Viv to paint my home and stain my decks. What started as a reasonable quote became the worst case of scope creep I've encountered ever. The entire job went from 12,500 to 22,000 (paint included) - All of which has been paid to date. Throughout most of the project, Alex and Viv were non-existent site/project managers and only showed up when they wanted to be paid. If there were issues (most of the time) - Alex and Viv would play good cop/bad cop with Viv playing the part of bad cop/bulldog while attempting to address consistent issues she would always having some excuse as to why something was wrong with the work and it would cost extra to fix the issues. Her demeanor toward me/homeowner/customer was terrible and frankly abusive. From day one it was a fiasco. I left to go on my regular walk/hike early in the morning and came home to find Alex's crew (Jose and Julio) had arrived, unloaded, and should have been setting up to start power washing - but NO - I come home to find Jose standing on top of the work van power washing the work truck in my driveway. I had a beautifully stained front door/entrance to my home that was aging and needed a lift - they stripped the door and re-stained it - the results were abominable - it's in describable how bad it turned out. I asked Alex to strip the door again and he wanted to charge for the extra work. They did stripe the door, but I elected to not have them re-stain because frankly these two clowns have no idea how to apply stain and Alex and Viv actually pressed that the door looked terrific! Needless to say the decks turned out the same and they stained the decks the wrong color! The crew were consistently taking days off from the job, worked slow, and took long lunch (sometimes longer than an hour), and played loud music throughout the day without even checking to see if it was okay. For the work and some of the issues : They over sprayed onto light fixtures, sliding screen doors, didn't actually paint/stain what was agreed upon, and now the paint on the house is bubbling in areas. I have contacted Alex on a number of occasions only to be scuttled with him mentioning excuse after excuse he has something else to do and will get back to me. In our last contact and what is likely a need for some kind of income, he expects to be paid cash to fix the things that remain damaged or that have issues AND wants to be paid cash upfront before any work starts. In the end, Alex and Viv are operating a sham business, using cash paid unbonded/uninsured labor that is not qualified to perform paint/stain work. Unprofessionalism doesn't even come close to describing their attitudes and work. Here's a short list of the issues for easy reference : 1) Power washing work van in the driveway 2) Do NOT know how to paint/stain 3) PAINT is BUBBLING in areas - wants to be paid CASH UPFRONT to fix it and is attempting to reduce his repair work with an unacceptable solution 4) Created DAMAGE on the house and expects to be paid for the repair work (sliding screens damaged, light fixtures were stained) 5) Parts of the job were NOT COMPLETED 6) Deck prep was TERRIBLE - hence just one aspect of ISSUES with the application results 7) WRONG stain color 8) Rolled stain or sprayed it with a sprayer (a huge NO-NO) and did not go back over the applied stain with rags to properly apply the stain as was agreed upon 9) DAMAGED deck post (ALEX actually did the DAMAGE - it's almost as if he did it on purpose because when he noticed the damage he continued doing more DAMAGE!!) 10) RUDE and UNACCEPTABLE TREATMENT of a client 11) Will NOT repair damage 12) UNBONDED/UNINSURED cash paid workers 13) EXPECTS to be PAID CASH UPFRONT for the repairs Alex and his crew created Net net, these guys should not be running a paint/stain business and should be SHUT DOWN immediately. I have asked repeatedly for an acceptable resolution and have been put out and blown off. If you would like to pay a couple lazy scam artists to make your home look worse than it was before they started - you should contact Alex and Viv Sharp at A&V Painting contract lic #802201. How this guy actually has a license from the State of California is unbelievable. I would suggest to NOT call these guys for anything let alone what they profess as their business. A note with regard to these other so called 5 start ratings - Alex and Viv had to have paid for these ratings. With my experience, It's impossible to fathom actually and certainly not beneath them to do.

Everything they do is amazing, I'd love that their kind of a family business, they always call me right away if there were issues, they do a better job than other. They took pride on their work. I've been using them for years and I would continue using them.

They really do the whole process from countertops, fixtures, painting, siding, everything was beautiful, they were very reliable, very communicative, very responsive and very flexible.

The work went really well, he knew what he was doing, everything was kept clean and tidy, and it was quick and efficient, We were very happy with the end of work.

They were on time. I had no issue with their service.

The service was excellent. The guy didn't speak English but other than that it went well.

The service went very well. It was a good price and it was above average of work. They had this sweet spot because it was a good quality of work in the minimum price. I was happy with their service.

Alex was very responsive, prompt, and professional. Scheduled the job promptly after contract was agreed. His man Jose did a very good job on both units, and finished in one day. Work looks excellent. May hire again for interior painting, Recommended.