THE SPRINKLER TECH

Terrible! Sent an extremely high quote and then sent subs and never saw him again. Quoted brass valve, installed plastic and did not finish wiring. Never respond or returned to finish job

All work and products were first rate. I would have appreciated a quicker turnaround for services performed. I'd definitely hire them again.

Work done quickly and well. The only minus was getting a commitment on when the work would be done.

Carlos quickly diagnosed the problem and rewired the sprinkler valves. He checked all the controller programming to assure all was working as programmed.

I previously hired them and gave them a "B" rating. I have hired them again and now give them an "A" rating. Carlos came back out a year later, capped some sprinklers that were not being used and wasting water, fixed the hose bib in the front of my house that kept leaking and added a new bib in the back. He was super fast and effecient. As far as I am concerned, these are the #1 go to guys in LA for sprinkler issues.

I have a construction company and have used Carlos on several jobs. Carlos and his team do an excellent job. He's my go to guy for all my irrigation needs.

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Replaced  sprinklers at my mothers house. She had had a lot of problems with her sprinklers, Carlos and his crew fixed everything. They did a great job and even cleared out her drains in the back yard for no extra charge. Now the sprinklers are working great and my mother is happy.

We recently had a pool installed and about 1/3?1/2 of the sprinklers were dug up in the process. I needed those replaced and integrated into the existing system/timer. 
I got three estimates for this job... $4,000 (what?!), $2,500, and $1,500.
I liked Carlos when he came out and was pleased his bid was the lowest. He said they would install two zones of sprinklers, one on the side of the house, and one in the backyard, behind the pool. He came out the morning of the work and talked to his two guys, but I'm not sure what he told them because they seemed very unclear on what they were supposed to do. They both spoke almost no English and I think they tried to explain to me that the sprinklers needed to be split into two zones, as if that wasn't what was supposed to happen in the first place. They did the work and showed me the sprinklers working, but after they left and I set up  the timer, one of the existing zones and one of the new zones didn't work. I called the next morning and was told they'd be out that day. No show, no call. I called the next morning and was told the same thing. They did show and fixed the problem. 
They did the work, but I feel like they could have done more (even if it was for more money). The sprinklers on one side of the front walk don't work and there's a broken sprinkler head in the back. Had they tested the sprinklers and walked around and talked through those things with us, I would be a much more satisfied customer and they could've made a little more money.
I am torn on whether I would use them again. The price was right, and the work was done, but I wasn't wowed.

I called 4 different people to repair a leak I had outside. One guy thought it was the fire sprinklers and wouldn't touch it. A fire sprinkler guy said it wasn't part of the fire sprinklers and had no idea what it was. Another sprinkler repair guy had no idea what it was and wouldn't touch it.
Thankfully, Carlos figured out the problem and repaired it in no time.
Carlos is my new go-to guy. 
Professional, knowledgeable, easy to talk to. Don't hesitate.

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I liked Carlos upon meeting him, and I did check that they are licensed and insured before starting this job, plus had such high ratings on Angie's List or I never would have hired them. The problems began when Sprinkler Tech came out to do the sprinklers. I was unhappy with how they did it from the start. They arrived late, Carlos was no where in site, and they hadn't even been properly informed as to what they were suppose to do.

The crew were reckless, messy and lazy - not carefully digging trenches, refusing to put in some of the sprinklers in the quote due to tree roots making it hard to dig, failing to burry the wires and pipes they ran all over the place properly, and not installing enough of sprinkler heads elsewhere to adequately cover my garden. Much of my lawn is dying as a result, plus there have been a lot of leaks they have come back several times to repair (this took umpteen phone calls and wasted hours of my time since they almost never return calls and kept me waiting because they never once turned up within the time they scheduled).

Most importantly, they also damaged the brick garden wall around the top tier of my garden - by the end of May I could see it was starting to tip over. I called them about this several times, but to my knowledge they never came out - certainly not when they were scheduled to, and I never heard back from them. When I returned from vacation, I found a large portion of one side of the brick wall had collapsed, and another at the front is about to go. I have tried to contact them multiple times and set up many appts for them to come out and look at the damage and discuss the problem, but they never show up. During the entire project, they did not get to my home on time once.

I had 1 brick layer & 2 landscapers come out who quoted to fix the damage -and said categorically that this company carelessly dug the trench too close to brick wall, put the sprinklers in too close causing the soil to swell and push the brick out. They also put in incorrect sprinkler heads on the lower tier that spray directly onto the bricks that will causing further damage. Another section of the brick wall is about to fall. And in order to correct the issues, they whole sprinkler system will need to be dug up and moved, many sprinkler heads replaced with the correct type for where they are placed, and the whole brick wall may need to be redone in order to get bricks to match (and not lessen the value and street appeal of the property).  I am flabbergasted by this level of negligence, and they need to pay for the damage repair and replacement of the sprinklers they installed.

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he fixed my sprinkler clock and then told me he would send me a bid for the repairs needed on my system
after 3 phone calls and two weeks of non-response I had given up but after I posted an initial lousy review I finally got a bid

when the two guys showed up to do the work they did a good job and performed the necessary repairs

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A few months ago, I had my gardener replace some sprinklers with a drip line and bubblers ? within 2 months, some of the bubbler/sprinklers had pulled out from the main line.  Other sprinkler heads that he had ?repaired? had only been tinkered with ? he never tested to see where the water was sprinkling/spraying, and he didn?t replace the broken bubblers, not to mention fixing broken sprinkler heads, etc.
I called Sprinkler Tech and set up an appointment for Carlos to come out and give me an estimate on reworking my entire sprinkler system, front and back yard, plus all bedding areas. He came out at the time promised, did a walk through, checked the sprinklers, etc. and gave me my estimate. He gave me a date the workmen would be scheduled, and told me that Tanya in his office would let me know exactly what time the workmen would arrive.
Dealing with Tanya in the office was sheer delight!!  She responded very quickly to emails, and was able to set up a time and date for the work to begin.  The men arrived on time ? both very polite and conscientious ? they did a terrific job in half a day, cleaned up everything before they left, and told me that Carlos would arrange to have an invoice sent to me.  (I had a prior appointment and wouldn?t be home when they finished up!)  Tanya emailed me an invoice, and via email, we set a time that Carlos would come by and pick up the check. 
As a P.S. to my review, I determined that some of the driplines weren?t delivering enough water in one of the flower beds about a week after they completed the work ? I sent Tanya an email on Monday morning?by Monday afternoon she had responded and we had set up a time for Carlos to come by and check it out.  He came out as promised, again right on time, and agreed that I might need more water in that particular planting bed, and said he would send his guys out that same afternoon to add a few bubblers.  I was floored!  Same day service!  Unheard of these days!!
 I highly recommend Carlos and Sprinkler Tech for any sprinkler work or any other irrigation needs. He will give you a fair estimate and explain what the work will include.  I will definitely use Sprinkler Tech in the future for any water/sprinkler needs!!

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